1. Characteristics of Adult Learners
Self-directed
Provide their own motivation
Create their own standards
Have personal experience
Need to see the benefit of learning
Must have an application to life
Recall is the strongest at the beginning and end
Awareness of different learning styles

2. Dales’s Cone of Learning
Doing a Dramatic Presentation
Simulating a Real Experience
Doing the Real Thing
80%
Participating in a Discussion
Giving a Talk
70%
Watching a Movie
Looking at an Exhibit
Watching a Demonstration
50%
Looking at Pictures
30%
Hearing Words
20%
Reading
10%

3. Audience Analysis Checklist
How many participants are expected?
What is the make-up of the group?
What is the main occupation or background of the group?
What is their knowledge of the subject or topic?
Why are they attending this session?

4. Audience Analysis Checklist
What are their expectations?
What might be some barriers or
challenges regarding the topic?
What knowledge do they have of
me and my presentation?
How much credibility building do I need to do?
How and when can I use audience experts to build my topic?

5. Handling Resistance and Disruptive Behavior
Encourage shared responsibility for handling difficult members
Use non-verbal cues
Acknowledge acceptable
behavior
Speak privately with repeat offenders

6. Audience Engagement Activities
Group Discussion
Panel Facilitation
Games
Role Play

7. Group Discussion Defined Set-up for Discussing a Topic
Facilitating the Discussion
Debriefing and Summarizing a Discussion

8. Panel Facilitation Defined Set-up Conducting and Monitoring a Panel
Debriefing and Summarizing

9. Games Types of Games Icebreaker Context Games Preparing for Games
Conducting a Game
Debriefing a Game