1. Tek-CARE®500 Wireless Emergency Call System
Brought to you by:

2. Advantages of Your New System
Superior Range—for quick and easy installation
Reliable—self-testing for increased confidence
Flexible—to support use in a variety of facilities
Intelligent Repeater—allows use over large areas

3. Advantage of Frequency Agile® Transmission
300MHz
300MHz systems send information on one narrow band channel. Any “in-band” interference can result in missed signals.
900MHz Frequency Agile
Redundant information is sent on a multitude of different channels, creating the most reliable wireless system available.

4. Features of Your System
Supervisory Signal—sent by transmitters, repeaters and locators, includes battery status
Resident Check-in—reduces staff labor from manual “up & about” checks
Resident Information
Portable Pendant Call Transmitters, plus wall-mounted call transmitters
Radio Pocket Paging—quickly and automatically notify staff of calls, or send custom messages

5. Pre-Bid Site Survey Kit
The site survey kit is a must! It’s very important to the quality of coverage and system performance. You can’t calculate the number of repeaters required in a system without it.

6. Components of Your System
The Master Station Computer processes and displays information from the system’s receiver. Many programmable options are available to customize your system.
TekTone® supplies the master station computer with Tek-CARE® 500 software pre-installed.

7. Components of Your System
The Receiver collects signals from the transmitters, repeaters and locators in the field and supplies serial data to the master station computer.
The receiver is also used to program transmitters via a short cable (supplied), so locate the receiver within easy reach of the master station computer.

8. Components of Your System
Repeaters are strategically placed throughout the facility to collect and re-transmit signals from pendants, transmitters, locators and other repeaters to the receiver.
The repeater is shown here with battery backup and housing.

9. Components of Your System
Locators transmit signals received from pendants and other transmitters, adding general location information. The optional locator processes only virgin transmitter signals—not signals received from repeaters or other locators.

10. Components of Your System
Wireless transmitters can be call pendants, smoke detectors, motion detectors, door/window alarms, or fixed units such as emergency switches.

11. Transmitter Options Pendant or Belt Clip—water resistant Wall Mounted
Smoke Detector
Passive Infra-Red (PIR) Motion Detector
Door/Window Alarm
Universal with Maintained or Momentary NO Contact
Emergency Call Switch—water resistant version is available

12. Other Options
Radio Pocket Pager System
Battery Backup

13. Master Station Computer Interconnect

14. Master Station Computer Interconnect

15. Features—Events Monitor (F2)
This is the Events Monitor screen, which shows current calls.
The menus and buttons at the top of the screen are always visible. Click on the buttons or press F2–F8 to show the corresponding system information.

16. Features—Residents Register (F3)
Use the Residents Register to add, delete and review resident information.

17. Features—Residents Register (continued)
Use Residents Register tabs to add medical & contact information, and to assign transmitters to residents.

18. Features—Residents Register (continued)
Select when a call button press is registered as a morning check-in. Schedule when a resident (and his pendant transmitter) is away from the facility. Assign transmitters to paging groups and zones.
Transmitters may also be programmed via the Transmitters Register, accessible by pressing F4 or the Transmitters button.

19. Features—Transmitters Menu
Using the Transmitters menu, see which transmitters have a low battery, are missing, or have been programmed as lost.

20. Features—Pagers
Send a manual page by pressing F5 or the Page button and then selecting the recipient from a drop-down list.
Use the Pagers Register to enter pagers into the system and assign them to Paging Groups.

21. Features—Pager Day/Night Mode (F8)
In Day Mode, pocket paging may be configured with multiple paging groups, so that only relevant pages are sent to each staff member.
In Night Mode, all pages are sent to the default pager group.

22. Features—Events History (F6)
Filter and search options are provided to facilitate viewing this list of events that have been cleared from the Events Monitor.

23. Features—System Log (F7)
Important information is logged and stored about the system’s operation, port conditions and ancillary device inputs.

24. Features—Proximity Map Editor
If Locators are used, the Proximity Map Editor shows the approximate location of the calling transmitter.
Tek-CARE®500 comes with standard alarm and alert sounds for a variety of events. Additional sound files are included—or customize using any file of the .wav type.

25. Features—Options
Add the facility’s name via the Tek-CARE®500 tab so that it appears on the top window bar and on all printed reports.
Assign administrator-level and user-level passwords via the Passwords tab.

26. Features—Signal & Paging Interfaces
The Signal Interface screen is used to set up the receiver connected to the Tek-CARE®500 system, and is normally set up at the factory.
The Paging Interface screen is used to set up the system’s paging transmitter. If the paging transmitter is ordered with the system, it will be set up at the factory.

27. Features—Database Setup & Maintenance
The Database tab settings are preset and should only be changed by qualified personnel.
The Maintenance tab has buttons to backup, restore or clean up the database, and to purge old events.

28. Support Literature Installation Manual—IL815 Spec Package —IL009
A & E Specification
Literature is available at

29. 1-800-666-4800. We are also on-line at
At Alpha Communications® we are here for your Health Care Signaling needs. Please feel free to contact us anytime with any questions or system requirements you may have. We can be reached TOLL-FREE at
We are also on-line at
and We look forward to hearing from you and helping you with
your next system.
Copyright©2004 Alpha Communications® All Rights Reserved
Copyright© Alpha Communications® All Rights Reserved