1. The Road Ahead: Challenge and Charge
Chapter 20
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

2. The Road Ahead
Newer models of commitment and consideration are needed to deal effectively with changing organizations, changing work, changing people, and a changing society
Instead of leadership by a few position-based leaders, leadership today is shared at all levels
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

3. Ten Critical Skills Cognitive ability and ethics Strategic thinking.
Analytical skills
Decision making
Communication skills
1. Cognitive ability and ethics; see Chapters 2, 3, 6, and 7.
2. Strategic thinking; see Chapters 3, 4, 5, 6, 7, 16, 17, 18, 19, and 20.
3. Analytical skills; see Chapters 3, 10, 11, 18, and 19.
4. Decision making; see Chapters 1, 9, 10, 11, and 18.
5. Communication skills; see Chapters 7, 8, 10, 12, 13, 15, and 16.
6. Team leadership; see Chapters 7, 8, 9, 10, 11, 12, 13, and 19.
7. Managing diversity; see Chapters 10, 13, and 15.
8. Delegation skills; see Chapters 14, 15, 16, and 18.
9. Coaching ability; see Chapters 1, 2, 3, 6, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, and 19.
10. Reflective thinking, self-management, and learning skills; see Chapters 6, 7, 12,
16, 17, 18, 19, and 20.
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

4. Ten Critical Skills Team leadership Managing diversity
Delegation skills
Coaching ability
Reflective thinking, self-management, and learning skills
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

5. The Road Ahead
Going forward, the 21st century will be a time requiring leaders whose ideas and deeds will light the path, encourage the heart, and make the world a better place
It will be a time requiring caring leadership.
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

6. Nine Key Areas of Leadership
The motive to lead
The power of office
The art of persuasion
Effective delegation, development, and discipline
Leadership by character and competence
The relationship between leader, followers, and situation
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

7. Nine Key Areas of Leadership
Part 1 - Leadership Variables Part 2 - The power of vision Part 3 – The importance of ethics Part 4 – The empowerment of people Part 5 – Leadership principles Part 6 – Understanding people Part 7 – Multiplying effectiveness Part 8 – Developing others Part 9 – Performance management
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

8. Nine Key Areas of Leadership
The nine key areas of leadership can be used to diagnose past leadership events, as well as to predict future leadership effectiveness.
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. 

9. Nine Key Areas of Leadership
Deficiency in these areas leads to inaction, confusion, ethical drift, stagnation, low morale, lack of motivation, inefficiency, underachievement, and failure;
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10. Nine Key Areas of Leadership
Mastery in these areas leads to movement, focus, moral strength, commitment, high morale, motivation, effectiveness, fulfillment of potential, and performance excellence.
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11. Leaders Who Care The caring leader
aims higher than others think is practical
gives more than others think is prudent
achieves more than others think is possible
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12. Going Forward
We are curious and we want to improve both our public and private lives, so we study and learn.
We often fail to apply what we discover and fail to fulfill our potential.
The solution is to close the gap between knowing and doing.
© 2015 by McGraw-Hill Education.  This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner.  This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.