1. Partners in Communication
Checklist - Bus
Thank you for agreeing to be a Mystery Shopper for the Partners in Communication Project.
Please fill in this checklist, and let us know what you think of using the bus.
__________________________________________________
Date ______________________________

2. Which bus stop did you get the bus from? What number bus did you get?
Were you able to find out information at the bus stop about where the bus goes?
Were you able to find out at the bus stop what time the bus was coming?

3. Which “Safe/Better Journey’ card did you use on the bus? Did the bus driver do what he was asked to do on the card?
Were did you get off the bus?
Did you use any technology to help you know where to get off?

4. How many stars would you give your bus trip today?
How many stars would you give your bus trip today? 1 2 3 4 5
What was the best thing about your trip?
What was the worst thing about your trip?
What would make your bus trip better?