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Connecting your company with Yammer: Vision and roadmap
11/27/ :01 PM BRK2006 Connecting your company with Yammer: Vision and roadmap © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Microsoft 365: Universal Toolkit for Teamwork
Outlook SharePoint Yammer Office Apps Teams & Calendar Intranets & Content Management Connect and engage across the org Co-Author Hub for Teamwork Office 365 Groups Single team membership across apps and services Microsoft Graph Suite-wide intelligence connecting people and content Security and Compliance Centralized policy management
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Intranets & Content Management
Microsoft 365 Teamwork Use Case Guidance Teams Yammer Outlook SharePoint Office Apps Intranets & Content Management A Hub for Teamwork & Calendar Connect Across the Organization Co-Author EXAMPLE USE CASES Create a company intranet to share news and resources Customize your team site to automate document workflows and share lists Share and work together on all your files with OneDrive Create a community around topics of interest or areas of practice Drive initiatives for cross-organizational innovation Foster two-way engagement between leadership and staff See who’s in the file with you Work together with real time co-authoring Track what’s changed with version history Iterate on a project with your team Stay connected with your team using chat, call, or meetings Create, edit and share team files with the Office apps Upgrade your DL to a group inbox with shared notes and files Share updates with your group in Keep your group in sync with a shared calendar Office 365 Groups Microsoft Graph Security and Compliance THIS SLIDE IS FOR INTERNAL USE ONLY
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Where to Start a Conversation
Yammer Teams Outlook Inner Loop Outer Loop People you work with regularly on core projects Files Sites Content SharePoint People you connect with openly across the organization Ubiquitous for targeted communications Office 365 Groups Cross application group membership
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Inner loop Customer Experience Gary David Charlotte
Customer Experience Director David Catering Strategy Manager Charlotte Brand Manager Increased and scripted on board shop announcements Advertisements at the point of online ticket sale Clearer and more uniform branding onboard
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Outer loop Karen Nicole John Liam Jonathan
On Board Customer Service Assistant, Manchester “Two people in Standard” system Nicole On Board Service Manager, Manchester John On Board Assistant Service Manager, Preston Coffee shop loyalty program Discounts for using electronic tickets. Outer loop Liam On Board Service Manager, London Advertise food on onboard entertainment system. Let customers order from the system and deliver food to their seat.” Jonathan On Board Customer Service Assistant, Liverpool Have the shop open 100% of the journey time
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Customers are leading the way
11/27/ :01 PM Customers are leading the way Organization Community Initiative © Microsoft Corporation. All rights reserved.
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People connecting based on role Organization
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People connecting around a topic
Community
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People connecting towards a goal
Initiative
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56% 39% 64% 275% Momentum in Yammer Growth in usage days engaged YoY
11/27/ :01 PM Momentum in Yammer 56% 39% Growth in usage days engaged YoY Growth in users per network YoY 64% 275% Growth in engagements per network YoY Growth in users accessing files YoY Source: Microsoft internal August, 2017 © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Innovation over the past year
11/27/ :01 PM Innovation over the past year Collaboration Better with Office 365 Edit Post Desktop app for Windows and Mac Deploy via MSI New private messaging experience Group headers Messaging enhancements GIF integration Typing indicators First post notification Improved insights Device and group activity in Office 365 Usage Reporting Dashboard User and device activity in Office 365 Usage Analytics Language inheritance and auto-detection Announcement s to pending users Search improvements Group subscriptions on mobile iPad relaunch Improved onboarding Peer supported Content creation ideas Welcome series Weekly discovery Mobile updates Improved workflow Search Suggested groups Message actions Link previews Notifications for likes and followers Office 365 groups integration Office 365 file picker Connectors Presence, voice and video Stream integration GAL integration Flow support Admin, Security, and Compliance Office 365 management activity API Dynamic group membership Soft delete Group expiration © Microsoft Corporation. All rights reserved.
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11/27/ :01 PM Roadmap © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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11/27/ :01 PM Drive productivity Deeper SharePoint integration: web part, file storage, and more In-app OneNote integration Messaging enhancements: rich text, reactions, and more Better mobile experiences: group resources and more Desktop app improvements: customized notifications and more More with Office 365 groups: external, All Company, and secret Unified Office 365 profile Support for Microsoft bot framework © Microsoft Corporation. All rights reserved.
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Enable successful community management
11/27/ :01 PM Enable successful community management Built-in group insights for community management Yammer groups data in Office 365 Usage Analytics Office 365 Reports Reader Role Yammer usage data in Microsoft Graph reporting APIs Topic management Move posts between groups Export a list of group admins and members Trending content © Microsoft Corporation. All rights reserved.
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Built in enterprise-grade control, security, and compliance
11/27/ :01 PM Built in enterprise-grade control, security, and compliance Local data residency eDiscovery DLP Customer Lockbox Better search and discovery through Microsoft Graph GDPR compliance Session management Group naming conventions and data classification © Microsoft Corporation. All rights reserved.
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Local customer data residency: Coming soon
In-geo storage of Yammer messages ROADMAP Early preview Q4 2017 Production preview Q4 2017 Europe GA Q2 2018 Other geos to follow *Will not include sovereign cloud geos (US Government, China operated by 21Vianet and Germany) **Timing subject to change
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Our vision for strengthening connections in the outer loop
11/27/ :01 PM Our vision for strengthening connections in the outer loop Organization Live video broadcasting Schedule post Official updates Improved polls Events New members Community Best answer Open questions Community articles Intelligent routing Trending topics Webinars Initiative Membership types Milestones and goal Archive group Tab in Microsoft Teams Action items Status updates © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Yammer vision and roadmap
Greater value for top scenarios Organization Live video broadcasting Official updates Schedule post Improved polls Events New members Community Intelligent routing Best answer Trending topics Open questions Webinars Community articles Initiative Milestones and goal Archive group Status updates Action items Tab in Microsoft Teams Membership types Foundational Deeper SharePoint integration In-app OneNote integration Messaging enhancements Better mobile experiences Desktop app improvements More with Office 365 groups Unified Office 365 profile Support for Microsoft bot framework Productivity Built-in group insights Yammer groups data in Office 365 Usage Analytics Office 365 Reports Reader Role Yammer in Microsoft Graph reporting APIs Move posts between groups Export a list of group admins and members Topic management Trending content Community management Local data residency eDiscovery DLP Better search and discovery through Microsoft Graph Customer Lockbox GDPR compliance Session management Group naming conventions and data classification Control, security and compliance
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Next steps 1 Get up and running with Yammer at Microsoft.com/office Engage with our community of Yammer users and admins at microsoft.com 2 Stay up to date on the Yammer roadmap at Microsoft.com/roadmap 3 Learn about upcoming service communications on aka.ms/yamserviceupdatessignup 4 Find customizable adoption resources at aka.ms/yamresources 5
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Methodology & resources
11/27/2018 Microsoft FastTrack for Office 365 The customer success service available as part of your Office 365 subscription* Envision Onboard Drive value Define your vision and plan for a successful rollout Move to Office 365 smoothly and with confidence FastTrack Methodology & resources Engineers Tools & insights FastTrack.microsoft.com FastTrack Center Boost user engagement and manage change *Paid customers with eligible SKUs and more than 50 seats Customer | Partner © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Yammer resources and information
11/27/ :01 PM Yammer resources and information Learn, plan, and drive adoption Keep updated and connect Yammer Resources aka.ms/yamresources Get Yammer specific resources for driving usage and adoption Transforming the IT organization with Yammer webcast Learn how to use Yammer to power your digital transformation Office Videos: Yammer Ready-to-share videos about working with Yammer Office Roadmap Know what we’ve launched and what’s coming Yammer Technical Community aka.ms/yamcommunity Join the conversation on best practices and latest news Yammer Service Updates aka.ms/yamserviceupdatessignup Get information on feature releases and testing Yammer Uservoice yammer.uservoice.com Provide feedback to the Yammer team © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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The Modern Workplace is Here.
11/27/ :01 PM The Modern Workplace is Here. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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