1. North Seattle College All College Meeting
Topic: Results of CCSSE Surveys
Dates:
November 17, 2014, 2:00 p.m., CC1161
December 2, 2014, 11:00 a.m., NSDR
Purpose:
Compare the results with your experience [do they ring true?]
Discuss their meaning [what do they mean for our college?]
Identify any actions that should be taken [what should we do about them?]
Importance: Student success lies at the heart of our mission and core themes.

2. CCSSE Overview Community College Survey of Student Engagement
Developed in 2001 by the Community College Leadership Program at the University of Texas at Austin.
“Provides information on student engagement, a key indicator of learning and, therefore, of the quality of community colleges.”
Nationally normed. The 2014 CCSSE Cohort (participating colleges from through 2014) includes 684 institutions from 48 states. North is one of 168 classified as medium (4,500-7,999).
37 standard questions; 5 CCSSE focus questions; 15 optional local questions
CCSSE Benchmarks are groups of conceptually related items that address key areas of student engagement. CCSSE’s five benchmarks denote areas that educational research has shown to be important in quality educational practice.

3. CCSSE Surveys Not ALL CCSSE questions
Benchmarks, and especially two benchmarks on which North’s students have consistently registered lower scores than the CCSSE cohort. That is, results we may want to address.
Other selected CCSSE questions that may help us understand
CCSSE Comparisons
Some for three years: 2008, 2011, 2014
Some for two years: 2011, 2014
Some for 2014 only: North vs. CCSSE Cohort
Supplemental data from Spring 2014 Survey of Enrolled Students.

4. Active and Collaborative Learning
4. In your experiences at this college during the current school year, about how often have you done each of the following?
4a Asked questions in class or contributed to class discussions
4b Made a class presentation
4f Worked with other students on projects during class
4g Worked with classmates outside of class to prepare class assignments
4h Tutored or taught other students (paid or voluntary)
4i Participated in a community-based project as a part of a regular course
4r Discussed ideas from your readings or classes with others outside of class (students, family members, co-workers, etc.)

5. Student Effort
4. In your experiences at this college during the current school year, about how often have you done each of the following?
4c Prepared two or more drafts of a paper or assignment before turning it in.
4d Worked on a paper or project that required integrating ideas of information from various sources
4e Came to class without completing readings or assignments
6. During the current school year, about how much reading and writing have you done at this college?
6b Number of books read on your own (not assigned) for personal enjoyment or academic enrichment
10. About how many hours do you spend in a typical 7-day week doing each of the following?
10a Preparing for class (studying, reading, writing, rehearsing, doing homework, or other activities related to your program)
13. How often do you use the following?
13d Peer or other tutoring
13e Skills labs (writing, math, etc.)
13h Computer lab

6. Academic Challenge
4. In your experiences at this college during the current school year, about how often have you done each of the following?
4p Worked harder than you thought you could to meet an instructor’s standards or expectations.
5. During the current school year, how much has your coursework at this college emphasized the following mental activities?
5b Analyzing the basic elements of an idea, experience, or theory
5c Synthesizing and organizing ideas, information, or experiences in new ways
5d Making judgments about the value or soundness of information, arguments, or methods
5e Applying theories or concepts to practical problems or in new situations
5f Using information you have read or head to perform a new skill
6. During the current school year, about how much reading and writing have you done at this college?
6a Number of assigned textbooks, manuals, books or book-length packs of course readings
6c Number of written papers or reports of any length
7 Mark the box that best represents the extent to which your examinations during the current year have challenged you to do your best work at this college (1= Extremely easy = Extremely challenging)
9. How much does this college emphasize each of the following?
9a Encouraging you to spend significant amounts of time studying

7. Student-Faculty Interaction
4. In your experiences at this college during the current school year, about how often have you done each of the following?
4k Used to communicate with an instructor
4l Discussed grades or assignments with an instructor
4m Talked about career plans with an instructor or advisor
4n Discussed ideas from your readings or classes with instructors outside of class
4o Received prompt feedback (written or oral) from instructors on your performance
4q Worked with instructors on activities other than coursework.

8. Support for Learners
9. How much does this college emphasize each of the following?
9b Providing the support you need to help you succeed at this college
9c Encouraging contact among students from different economic, social, and racial or ethnic backgrounds
9d Helping you cope with your non-academic responsibilities (work, family, etc)
9e Providing the support you need to thrive socially
9f Providing the financial support you need to afford your education
13. How often you use the following services
13a Academic advising/planning
13b Career counseling

9. North’s CCSSE Benchmarks Over Time
North Mean
Change from Previous Mean
Percent of CCSSE Mean
2008
N=668*
2011
N=766*
2014
N=755*
Active and Collaborative Learning
49.4
49.6
54.3
0.4%
9.5%
99%
109%
Student Effort
48.5
49.2
1.9%
-0.4%
97%
98%
Academic Challenge
48.9
51.4
1.4%
3.6%
103%
Student-Faculty Interaction
45.7
47.3
48.7
3.5%
3.0%
91%
95%
Support for Learners
44.3
43.7
46.0
-1.4%
5.3%
89%
87%
92%

10. CCSSE Benchmark: Student-Faculty Interaction
4. In your experiences at this college this year, about how often have you done each of the following? [Scale: 1-4]
Item
North 2014
CCSSE 2014
All*
755
FT*
513
PT*
242
433K
313K
120K
4k. Used to communicate with an instructor
2.97
3.07
2.76
3.04
2.80
4l. Discussed grades or assignments with an instructor
2.54
2.59
2.43
2.67
2.73
4m. Talked about career plans with an instructor or advisor
2.16
2.29
1.88
2.21
2.28
2.02
4n. Discussed ideas from your readings or classes with instructors outside of class
1.97
1.70
1.85
1.90
1.71
4o. Received prompt feedback (written or oral) from instructors on your performance
2.82
2.78
2.91
2.79
2.69
4q. Worked with instructors on activities other than coursework
1.45
1.49
1.36
1.52
1.56
1.39

11. CCSSE Benchmark: Support for Learners
9. How much does this college emphasize each of the following? [Scale 1-4]
13. How often have you used the following services? [Scale: 1-3]
Item
North 2014
CCSSE 2014
All*
755
FT*
513
PT*
242
433K
313K
120K
9b. Providing the support you need to help you success at this college
2.98
3.06
3.08
3.00
9c. Encouraging contact among students from different economic, social, and racial or ethnic backgrounds
2.76
2.78
2.71
2.62
2.65
2.55
9d. Helping you cope with you non-academic responsibilities
1.97
1.98
1.95
2.04
2.07
9e. Providing the support you need thrive socially
2.09
2.14
2.26
2.30
2.17
9f. Providing the financial support you need to afford your education
2.22
2.28
2.66
2.72
2.50
13a. Academic advising/planning
1.83
1.90
1.65
1.85
1.88
1.77
13b. Career counseling
1.37
1.42
1.25
1.47
1.48
1.43

12. CCSSE Question 13: Use of Support Services
Please indicate HOW OFTEN you use the following services. [Scale 1-4]
Scale: 4: Often, 3: Sometimes, 2: Rarely/Never, 1: Don’t know/NA
Item
North 2014
CCSSE 2014
All*
755
FT*
513
PT*
242
433K
313K
120K
a. Academic advising/planning
1.83
1.90
1.65
1.82
1.88
1.77
b. Career counseling
1.37
1.42
1.25
1.47
1.48
1.43
c. Job placement assistance
1.20
1.22
1.15
1.28
1.30
d. Peer or other tutoring
1.74
1.55
1.54
1.56
1.49
e. Skills lab (writing, math, etc.)
1.75
1.57
1.78
1.81
1.72
f. Child care
1.41
1.46
1.09
1.18
1.16
g. Financial aid advising
1.68
1.76
1.91
1.93
h. Computer lab
1.92
2.01
1.70
2.12
2.16
2.00
i. Student organizations
1.31
1.32
j. Transfer credit assistance
1.62
1.59
1.50
k. Services to students with disabilities
1.24
1.33

13. CCSSE Question 11: Relationships
11. Mark the number that best represents the quality of your relationships with people at this college. [Scale: 1-7]
Item
North 2014
CCSSE 2014
All*
755
FT*
513
PT*
242
433K
313K
120K
11a. With other students
5.65
5.49
5.51
5.42
11b. With instructors
5.78
5.71
5.93
5.68
5.66
5.73
11c. With administrative personnel and offices
5.15
5.03
5.01
11a. Scale
Unfriendly, unsupportive, sense of alienation
Friendly, supportive, sense of belonging
11b. Scale
Unavailable, unhelpful, unsympathetic
Available, helpful, sympathetic
11c. Scale
Unhelpful, inconsiderate, rigid
Helpful, considerate, flexible

14. CCSSE Question 12: Learning Outcomes
12. How much has your experience at the college contributed to your knowledge, skills, and personal development in these areas? [Scale: 1-4]
Item
North 2014
CCSSE 2014
All*
755
FT*
513
PT*
242
433K
313K
120K
12a. Acquiring a broad general education
2.84
2.94
2.64
3.05
3.09
12b. Acquiring job or work-related knowledge and skills
2.66
2.65
2.67
2.69
2.52
12c. Writing clearly and effectively
2.57
2.68
2.32
2.85
2.89
2.73
12d. Speaking clearly and effectively
2.53
2.30
2.77
2.81
12e. Thinking critically and analytically
2.98
3.07
2.79
3.02
3.06
2.91
12f. Solving numerical problems
2.80
2.75
2.62
12g. Using computing and information technology
2.71
2.27
2.87
2.92
12h. Working effectively with others
2.86
2.90

15. CCSSE Question 12: Learning Outcomes
12. How much has your experience at the college contributed to your knowledge, skills, and personal development in these areas? [Scale: 1-4]
Item
North 2014
CCSSE 2014
All*
755
FT*
513
PT*
242
433K
313K
120K
12i. Learning effectively on your own
3.01
3.00
3.04
3.02
3.05
2.94
12j. Understanding yourself
2.64
2.71
2.49
2.72
2.76
2.63
12k. Understanding people of other racial and ethnic backgrounds
2.59
2.66
2.43
2.52
2.56
2.42
12l. Developing a personal code of values and ethics
2.41
2.23
2.57
12m. Contributing to the welfare of your community
2.08
2.19
1.86
2.13
2.17
2.03
12n. Developing clearer career goals
2.69
2.55
2.80
2.86
2.67
12o. Gaining information about career opportunities
2.44
2.51
2.29
2.73
2.53

16. CCSSE Supplemental 10
In your courses, faculty clearly connect learning activities such as class assignments, projects, and homework to identified student learning outcomes. [Scale: 1-5]
Item
North 2014
North 2011
All*
755
FT*
513
PT*
242
722
459
263
A. Strongly agree
39%
35%
49%
27%
28%
B. Agree
48%
51%
41%
59%
C. Disagree 6% 8% 3%
D. Strongly disagree 1% 0% 2%
E. Don’t know 5% 4%
Mean response
4.26
4.09
4.14
4.05
4.03
3.94

17. CCSSE Supplemental 13
To what extent are you meeting your education objectives as a result of your enrollment at this college? [Scale: 1-5]
Item
North 2014
North 2011
All*
755
FT*
513
PT*
242
722
459
263
A. Definitely meeting my objectives
54%
55%
48%
B. Partially meeting my objectives
37%
39%
35%
38%
C. Not meeting my objectives 4% 3% 5% 6%
D. Too early to tell 7%
1-%
E. My educational objectives are not yet clearly defined 1% 0% 2%
Mean response
4.40
4.42
4.36
4.15
4.27
4.20

18. Enrolled Student Survey May 2014
Q3: If you feel you are “partially” or “not” meeting your educational objectives, what can the college do to better support you?
Total responding to survey: 1,007
Total answering “partially” or “not”: 183
Total providing comments in response to Q3: 143
Most frequent responses
Topic #
Notes
Advising 27
Sometimes referred to degree requirements and sometimes to career guidance.
Quality of instruction or tutoring 26
Punctuality, response-time, disorganization, clear explanations
Scheduling 22
Included required courses not being offered & courses not being offered at times or modalities the worked for student
Procedures 11
Requirements, communication, bureaucracy
Financial aid 9
Sometimes referred to $$$, sometimes to customer service

19. Discussion Questions
Do these results ring true based on your personal experience?
What do these results mean for our community?
What actions, if any, are suggested by these results?

20. At Your Tables
Use the discussion questions to address one or more of the topics.
Record the key points of your conversation.
Turn in your notes before you leave, to include the name of the note taker for follow-up if needed.

21. Next Steps
This presentation/discussion will be repeated on Tuesday, December 2, 11:00-12:00, NSDR.
Notes from both discussion notes will be compiled and published to the campus.
Priority initiatives will be identified by Executive Team in collaboration with other groups as suggested/appropriate.

22. Thank You For coming and for participating
For encouraging your co-workers to participate as well
For your continued interest in and commitment to this work