1. © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental Hotels Group

2. © 2011, Educational Institute 1 Competencies for Audiovisual Requirements 1.Summarize factors in the decision about which audiovisual requirements to service in-house and which to outsource. 2.Describe types of audiovisual equipment and their uses. 3.Identify issues related to providing audiovisual equipment and services, and explain the hotel's responsibilities in terms of signs and notices.

3. © 2011, Educational Institute 2 Reasons to Use Audiovisual Equipment Specialists Lack of storage space Infrequent use Theft or loss expenses Expensive maintenance of AV equipment CSMs prefer to use outside suppliers Commissions paid to hotel by AV companies Outside suppliers have full, trained staff and a wide selection of equipment

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6. 5 Types of AV Equipment Sound Systems Amplifier Microphones: lavaliere, unidirectional, standing, roving, cordless/wireless, table Mixer board Lighting Profile spots Follow-spots Floodlights Special effects lighting Intelligent lighting (continued)

7. © 2011, Educational Institute 6 Types of AV Equipment Projection Screens Types: fast-fold, tripod, wall/ceiling Surfaces: glass-beaded, matte-surface, lenticular Formulas/rules: five feet rule, two by eight rule Slide Projectors Carousel Dissolve unit Overhead Projectors Rearview Projection Motion Picture Film Projectors (continued) Courtesy of Fairmont Hotels & Resorts

8. © 2011, Educational Institute 7 Types of AV Equipment Videotape and DVD Projectors DVD, VHS, Betacam, Beta SP, U-Matic or Industrial, broadcast video, Video 8 Projection Systems for Computer Presentations Projector Stands Multimedia Presentation Equipment Simultaneous Interpretation Facilities Virtual Conferencing Equipment Spare Parts Other Projection Devices (continued)

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12. © 2011, Educational Institute 11 More Types of AV Equipment Projection Systems for Computer Presentations Liquid crystal display (LCD) Computer projectors Projector Stands Multimedia Presentation Equipment Slide/sound synchronizer Dissolve unit (continued)

13. © 2011, Educational Institute 12 More Types of AV Equipment Simultaneous Interpretation Virtual Conferencing Spare Parts Other Projection Devices Chalkboards Whiteboards (Panofax, Gemini Blackboard) Flip charts Pointers Personal computers (continued) Courtesy of Tandberg

14. © 2011, Educational Institute 13 Factors to Consider in Pricing AV Services Competition Availability of outside firms Number of guestrooms occupied Extent of food and beverage functions Amount invested in equipment

15. © 2011, Educational Institute 14 The Impact of Union Regulations on AV Services Meeting planners may complain about union regulations. Inform meeting planners of union regulations. A violation can lead to a work stoppage in the middle of a convention.

16. © 2011, Educational Institute 15 Sign and Notice Policies CSM should remind planner of need for signs to avoid last-minute scramble Submit official policies to meeting planner Avoid damage to walls and doors Use built-in sign holders and professionally made signs Signs may be created in-house; submit price sheet to planner Staff should supervise or handle sign hanging Trace path of attendees to ensure that signs are placed logically Digital signs are popular with meeting planners and have a reduced environmental impact

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