1. Comprehensive Program Review August 17, 2012
Sargent House
Comprehensive Program Review
August 17, 2012

2. PROGRAM HIGHLIGHTS & KEY MMR RESULTS
SH celebrated its 2nd Anniversary
Two Simmons College Nutrition Interns started in February
Harvard Tutors started their spring semester
Each resident assigned a staff member to work on their life skills plan
Two residents graduating from school in June
May 14, the SH contracted and expanded to include a new program at Watson House
Two residents volunteering at Food Bank in May
Three residents volunteering at Food Bank in June
Two SH residents transferred to Watson House

3. AREAS IN NEED OF IMPROVEMENT
Improve landscaping and curb appeal (hoping the iron work can be completed as a capital project).
Revitalize the backyard for regular use.
Work with SQA on an improved self- monitoring/evaluation tool that uses elements of DEEC/DCF/QUEST.
Create additional community connections for volunteer opportunities other than the Boston Food Bank.
Identify and implement a health and fitness plan (cannot use the YMCA because of CORI/SORI checks)

4. OVERDUE PERFORMANCE EVALUATIONS
STAFFING
STAFF TURNOVER RATE
OVERDUE PERFORMANCE EVALUATIONS
(7/1/ /30/2012)
JAN 7 FT 0 PT
FEB 5 FT 0 PT
MAR 1 FT 0 PT
APRIL 0 FT 0 PT
MAY 0 FT 0 PT
JUNE 0 FT 0 PT
Average: 2.2 Overdue Performance Evaluations;
Last CPR, average was 4.6
As of June 30, 2012, Sargent House is fully staffed, with the exception of the .8 FTE Clinician, who is scheduled to start on August 27th.
Data obtained from HR Department & HR Personnel Summary

5. Sargent House currently has five residents.
UTILIZATION
Total Capacity = Six Residents
Average Utilization Rate (January – June 2012): 92%;
Average Utilization Rate at last CPR, (April-September 2011): 91%
Sargent House currently has five residents.

6. MAINSTREAM COMMUNITY ACTIVITIES
Average activities per client each month
An average of 17 mainstream community activities were participated in per client
(January – June 2012)
Last CPR, there was an average of 12 mainstream community activities per client over a 6 month period (April – Sept. 2011)
Data obtained from MMRs

7. CLINICAL HOURS Average of 9.3 clinical hours per client each month.
Total Clinical Hours = 56, (January – June 2012)
Last CPR, there were 167 clinical hours total (April – Sept. 2011) and an average of 13 clinical hours. This decrease in hours is due to the vacancy of the Clinical position.
Clinical hours include in-house individuals service hours and in-house clinical groups service hours.
Data obtained from MMRs and OMs

8. MEDICATION INCIDENTS & OCCURRENCES
Total of 13 medication incidents or occurrences from January – June 2012
Last CPR, there was a total of 3 medication incidents or occurrences from April – Sept. 2011
Data obtained from MMRs and OMs

9. DE-ESCALATIONS & RESTRAINTS
(Jan – June 2012)
JANUARY 51.5:1
FEBRUARY 102:0
MARCH 102:0
APRIL 109:0
MAY 109:0
JUNE 56:1
Average = 88.25:1 For 6 Months
Last CPR (April – September 2011)
APRIL :1
MAY 71:1
JUNE 40:1
JULY 98:1
AUGUST 82:0
SEPTEMBER 84:0
Average was 69:1 For 6 Months
Total of 4 restraints from Jan – June 2012.
Last CPR, total of 6 restraints from April – Sept
There was 1 Elopement in June.
Last CPR, total of 1 elopement from April – Sept
Data obtained from MMRs and OMs

10. PROGRAM TRAINING HOURS
Total Hours Completed
Per Staff Member/Month
Total Training Hours from
January – June 2012 =289
Data obtained from MMRs and OMs

11. YOUTH SATISFACTION SURVEYS January 2012
The best thing about this program was: (open ended question)
How prepared are you to move to your next placement or to go home?

12. YOUTH SATISFACTION SURVEYS
January 2012

13. YOUTH SATISFACTION SURVEYS
January 2012