1. Information Technology in the Corporation
Rob Jenkin
Introduce Yourself: Rob Jenkin, QBA 1986
Your Role At Ford: Ford IT Project Manager, Next Generation Scheduling Systems within Plant Floor Systems
How long have you been there: 17 years.
What do you do: Lead and manage the IT portion of the project. Responsible for resources, risk management, data integration.
Why are you here: Discuss Information Technology in the Corporation

2. Overview Challenging Business and IT Landscape Global IT Environment
IT companies
Role of IT in the corporation
Key Skills
Personal Development
What do you want?
What are we going to discuss:
Global Nature of IT
Different IT companies.
Role IT in the corporation.
Key success skills.
Your Career Development.
What do you want out of life.

3. Challenging Business Landscape
An interconnected world with a complex web of applications, data and infrastructures
Regulatory Compliance
Closer to the Customer
Corporate Portal
Data
Warehouse
Information Technology touches almost every area of companies today.
The business environment is an interconnected world with a complex web of applications, data and infrastructures.
It is the central nervous center for most large companies today and requires a renewed approach & focus on issues such as risk management and security.
Supply Management
Backbone Systems
(Applications & Infrastructures)
Collaboration: Supply Chain, Manufacturing, Product Development
requires a renewed approach and focus on risk management and security
Source: Deloitte Consulting

4. IT must manage the gap between flexibility (chaos) and consistency (control)
Web
Services
Technology Evolution
Information Growth
Supply Chain Scope
B2B
Chaos
E-business
Mobile
Computing
Data
Warehouses
Internet
Computing
Personal
Computing
Mainframe
Computing
70s s s ’s
Systems
Management
Network
Management
Desktop
Management
Security
Management
Control
The Business environment and Technology are constantly changing to provide more flexibility and efficiencies.
But at the same time because of increased reliance on systems by the business, there is a requirement to have high availability, stable operations that run 24x7x365…no downtime.
IT must manage the gap between flexibility (chaos) and consistency (control).
The capability is fundamental to business success…and the gap to manage is getting bigger.
Examples:
Internet Computing, Mobile computing, B2b vs. standards and central management
Windows
Reliability
Security
Privacy
Industry
Standards
Utility
Model
This capability is fundamental to business success
…and the gap to manage is getting bigger
J2EE

5. Corporate IT in the Global Company
Operations are now global
Operations run
Corporate IT employees partner with the business to lead business transformations: global processes, leaner operations, new business models
Employees have a broad and deep understanding of the business operations: Marketing, Sales, Product Development, Manufacturing, Purchasing, Finance, Customer Service
IT employees share global perspective of the company
Operations are Global and
IT employees are key participants in making the business run smoothly from Consumer Order To Delivery and Material Request to JIT arrival on the plant floor.
IT must have a global perspective of the company. At Ford, we have 2 material handling systems to support over 100 plants worldwide in 25 different countries. These systems make sure the right parts show up in the right quantity at the right spot on the line when we need them.
When changes are made to global systems, IT employees may need to assess the impact in Louisville, London, Gothenburg – Sweden, and Mahindra, India and other places around the globe.

6. Career Opportunities in the IT Field
Corporation
Corporate IT
Consultants
Packaged
Software
And Hardware
Contract or
Agency Resources
Examples:
Ford GE
Accenture
Deloitte Consulting
IBM
SAP
Peoplesoft
Oracle
IBM HP
Compuware
Kelly
Four types of IT: Corporate, Consultant, Hardware/Software Vendor, and Agency/Contract Resource.
Here are some examples of these companies.
These different groups work together to build, implement, and run IT solutions.

7. Corporation Areas of IT within a corporation Coordination and Planning
Business
Strategy
Business
Process
Improvement
Application
Development
Application
Management
Application
Services
Architecture/
Infrastructure
Application
Implementation
Change
Management
Corporate IT
Key IT functions in a business. Read the functions.
Corporate IT is the glue that pulls all of the consultants, vendors, customers, and agency resources together.
For example, if your task is to integrate the Material Handling, Accounts Payable, and the Purchasing System, then it is the responsibility of corporate IT to develop a budget, acquire resources (hardware, consultants, and other resources), assess risk, develop a plan, and execute the plan to implement a solution.
Coordination and Planning
Contract or
Agency Resources
Packaged
Software
And Hardware
Consultants

8. IT Process Model IT Capabilities for High Business Value
Manage Customer Relationships
Business
Opportunities
Business
Value
Realized
Manage Business Value Portfolio
Discover
IT-Business
Potential
Deliver
Business
Solutions
Operate Business
Systems
Manage IT Infrastructure
Manage IT Supply
This is a process model for how IT interacts with the business community to identify the “Demand” for system applications and the “Supply” of systems resources to
Blue Area: An area of IT would work with the business community to look at Business opportunities and discover potential IT-Business solutions that realize business value.
Gray Area: Is the IT factory or the delivery of IT solutions to meet demand.
Operate IT
Manage IT Organization
Key:
“Demand Management” Capabilities
Source: The Concours Group
“Supply Management” Capabilities

9. Key Skills for an IT employee
Teamwork
Systemic Thinking
Communication
People Management
Project Management
Change Management
Technology Knowledge
Process Analysis and Design
Key skills for success.
Understanding of technology and how technologies work together to help your business. Advantage for Business School graduates with an IT background.
Teamwork – Describe picture
Seeing the big picture – Forest through the trees
Project Management – Managing your human, financial, and other assets.
Helping those people who are afraid of change understand what needs to be done.

10. Where does IT compensation rank among other careers?
What to look for in a prospective company?
Many prospective employees when they’re first coming out of school answer the question above with only compensation & benefits in mind.
In a recent study by the department of labor only 3 business jobs made the Top 20 list of highest paying jobs and IT was 2nd only behind Chief Executives. You may note that the medical field held 10 of the Top 14.
Source: 2001 Department of Labor Survey (article on Monster.Com)

11. Programs and Development
What to look for in a prospective company?
Programs and Development
Experience, Experience, Experience…
New employee development programs
Training, Training, Training…
Management training programs at all levels
Training courses and facilities
Education assistance
Question: What to look for in a prospective company?
Although compensation is certainly a factor, other critical areas to look at are opportunities that provide the best experience and training.
Most top companies that you interview with will have the following:
New employee development program to acclimate you to the business.
Management training programs to give you new skills as you climb the corporate ladder.
Additional training courses and facilities to provide JIT training.
Educational assistance for furthering education programs like MBA or a masters in Comp. Sci.

12. What do you want? What do you want out of life? Goals Aspirations
Fields of interest
Evaluate Prospective Employers
Industry Outlook
Highly Competitive in Field
Employee Development
Wide range of opportunities
As you continue through your senior year you need to decide what you want to do in life.
Then, as you make a decision about your first job you need to determine how that first job will help you achieve your career goals.

13. Closing
Final Slide (optional):
Thank you and Good Luck.