1. All means all
WHAT IS Integrated Service Delivery With co-enrollment and Why does it matter?

2. Topics for this session:
Defining ISD with co-enrollment
Why is co-enrollment important?
How does it benefit the customer?
What are the implications for staff?

3. What is Integrated Service Delivery?
The delivery of WorkSource services in a manner that aligns/braids the resources of participating partners to seamlessly address the training and employment needs of system customers - job seekers and businesses.
Job seekers and businesses are system customers, not program customers – “all means all”

4. ISD puts the job seeker, business and community in the center..
Job seekers, businesses, community
Funding stream 1
Funding stream 2
Funding stream 3
Funding stream 4
…Co-enrollment helps staff to more flexibly and seamlessly serve job seekers.
Services

5. Who is doing it?
Oregon, Texas, California, New York, Michigan, Indiana, Missouri, Utah, and others
ISD states responsible for driving the nation’s Title I performance
Many local areas are also implementing across the country
In Washington
Voluntary - 7 of the 12 WDAs asked the state to work with them to implement.
Seaking, Snohomish, PacMtn, Spokane, Olympic, Southwest and Benton-Franklin
WorkSource Auburn was the first to implement starting on 5/2/16!
Focused on co-enrollment of WIOA Title I (Adult and Dislocated Worker) and WIOA Title III (Wagner- Peyser).
May co-enroll most participants from other workforce program into Titles I & III: Title I Youth, Trade Act, LVERs and DVOP, WorkFirst, Title II Adult Education and Literacy, Title IV Vocational Rehabilitation, TANF and SNAP

6. Why do ISD with co-enrollment?
For the job seeker – Everyone in the system is invested in your success
For the business – Everyone is the system is working to develop the talent you need
For the community – Services based on the full array of job seekers, not just those eligible for selected programs
For policy makers/taxpayer – real ROI for your investment
For staff – the ability to add value based on your talents rather than your funding stream, the ability to get credit for what you may already be doing
For the system – the ability to fully understand the population needing services and create the right mix of services based on their needs

7. Why do ISD with co-enrollment?
The keys to job seeker success
Engagement
Accessing services increases the odds of success
Skill development and documentation
Skills are key to getting jobs in today’s labor market

8. Components of co-enrolled ISD
Co-enrolling as many job seekers as possible into WIOA in order to
Braid/direct services based on customer need.
Engaging seekers with a robust menu of services tied to positive labor market outcomes:
More engagement from the welcome process on
More opportunities for skill development, certification and work-based experiences
More work shops and group services
Organizing staff/services into functional teams, rather than programmatic ones.
Meeting a common set of outcome measures for all customers.
Using customer input (job seeker and business) to continuously improve services.

9. Key points All means all
System not program customers
Mass customization
Co-enrollment supports greater service integration
The keys to success are engagement and skill development and documentation