1. Vilma L. Santos Wendy Spencer
UT Benefits Billing Supervisor UT Benefits Billing Analyst

2. UT Benefits Billing
The UT System Office of Employee Benefits partnered with UT Share institutions to create "UT Benefits Billing".
UT BB will be responsible for centralized processing of voluntary retiree insurance premiums
This new team will assist retirees with billing needs
Benefits eligibility and Annual Enrollment is still handled at the UT institution

3. Changes for Retirees
Premium payments will go directly to UT BB lockbox
Monthly statements vs. quarterly statements
Self-addressed envelope included
New Direct Payment Authorization Agreement required
Credit Card payments are still under review for implementation at a later date

4. UT Benefits Billing Role
Out-of-Pocket premium processes:
Track payments,
Enroll in Direct Payment option,
UT BB will send out confirmations after processing ACH agreements
Send statements and reminder letters,
Reduce coverage to Subscriber Only Medical in the event of non-payment,
Appeals will be reviewed by UT BB

5. UT Institution Role
UT HR offices remain the primary resource for active/retired employees regarding:
Annual enrollment activities
Explanation of benefit options or general questions regarding benefits
Qualified status changes
Death notifications
Changes in demographic profile like a new permanent or temporary mailing address, account, or emergency contacts

6. Working Retirees and Surviving Spouses/Dependents
Will have the same payment options as other retirees
Payments for working retirees will not come out of their UT earnings
Surviving Spouses/Dependents are not able to come back to the plan if coverage is termed due to non- payment

7. General Contact Information
Phone: 855-6UT-BILL ( )
Fax:

8. General Contact Information
Correspondence:
UT Benefits Billing Office of Employee Benefits 702 Colorado Street, Suite Austin, Texas 78701
Payment Submission:
UT System Lockbox ATTN: UT Benefits Billing P.O. Box Dallas, Texas