Presentation on theme: "Hew/ Advance Your full service brand management and fulfillment partner."— Presentation transcript:
Hew/ Advance Your full service brand management and fulfillment partner
Established in 1975, Houston Embroidery Works is a family owned and operated business servicing clients throughout the United States and Canada. In 2011 we began shipping internationally to Europe and South America. Building our company on customer service and product quality, HEW has moved into the top 3% of our industry. Our goal is to maintain long lasting relationships with our clients, making sure to give them what they want, when they want it, at a competitive price. Who we are
Growth Graphic Design Rhinestone Applications Screen Printing Increased embroidery capacity In 2011, Houston Embroidery Works purchased Advance Screen Printing, which added to our capabilities for in house embellishment. Included in those capabilities are:
Mission Statement Our mission is to be an extension of our clients marketing efforts, by exceeding their service expectations, creating lasting relationships.
Company Vision To be the preferred supplier for clients where we choose to compete.
Company Culture At Houston Embroidery Works we strive to create an environment for our team members, which allows for continuous improvement both personally and professionally.
Core Values Integrity Being honest and having strong moral principals when working with customers and team members. Teamwork Two or more team members partnering together to exceed the expectations of our customers. Planning The process of making dreams come true. Creativity Team members creating unique original ideas for our customers.
Quality Policy A daily commitment, through a culture of disciplined team members doing the right thing. Doing what we say we will do each and every time Creating objectives and achieving them Treating all team members, clients, and vendors the way we want to be treated Insuring each team member is thoroughly trained in their job processes Quality is:
Goal Continuous improvement of our skills and processes Maintaining a safe, organized, and clean work environment Delivering the Right Product, to the Right Place at the Right Time Each and Every Time at the Lowest Cost To achieve our mission and vision statements, we will commit to:
The strength of our company is our people. The strength of our people is the service they provide to our customers. At HEW, our service philosophy is to identify and satisfy our internal customer needs, resulting in an exceptional buying experience for our external customers.