1. APTA FARE COLLECTION WORKSHOP 2013
Recruitment
CJ Schneider
March 20, 2013

2. RECRUITMENT: PROCESS AND KEYS TO SUCCESS
Valley Metro seeks partners for valley-wide coverage
Canvassing vs. inquires – about 50/50
Application and Retail Agreement forms
New account set up; one bill-to and one ship-to address
Training
Add retailer to VM.org
POP material
Communication ongoing

3. RECRUITMENT PROCESS Retailer calls with inquiry
Request in writing, review location
CJ sends application and Retail Agreement forms
Paperwork is reviewed and set up account
CJ provides training
CJ verifies that passes are ready to sell
Add retailer to VM.org
Send promotional tools
CJ maintains communication

4. RECRUITMENT: CHALLENGES
Reduced Fare Program eligibility
Language, cultural
Loss prevention
Storage

5. Commute Solutions Representative
CJ Schneider
Commute Solutions Representative
ValleyMetro.org