1. Getting Started: CengageNOWv2 in Desire2Learn
[School Logo Here]
Have the tools you need to be successful
A variety of tools are available in CengageNOW, all combined in one easy-to-use resource designed to improve your grades. Some resources get you prepared for class and help you succeed on homework, and others show you specific areas where you can work to improve.
Course Name: XX
CengageNOWv2 will account for X% of your grade in this course.
“[I liked]…the read-a-loud option with the ebook…This helped when first starting a chapter and then when studying for tests.”
Jennifer Loughren
Northeast Iowa Community College

2. Getting Started: CengageNOWv2 in Desire2Learn
“I love the check your work option. Really, when you’re having a hard time figuring out an answer, sometimes working backwards is the best way to understand conceptually what you’re doing wrong.”
Brad Duncan
University of Utah
Have the tools you need to be successful
A variety of tools are available in CengageNOW, all combined in one easy-to-use resource designed to improve your grades. Some resources get you prepared for class and help you succeed on homework, and others show you specific areas where you can work to improve.

3. Getting Started: CengageNOWv2 in Desire2Learn
Access Your Campus LMS
Log in with your username and password.
** The login page will vary by campus.
Log in with your username and password. ** The login page will vary by campus.
Customization Notes: If possible, please add the URL and screen shot of the Campus Login Page

4. Getting Started: CengageNOWv2 in Desire2Learn
Access Your Course
Your course will include a combination of links to content provided by your instructor and Cengage Learning.
You will need your access code (or have the ability to purchase access) the first time you click on one of the links.
Cengage Resources are identified with an external tool link.
Your course will include a combination of links to content provided by your instructor and Cengage Learning. You will need your access code (or have the ability to purchase access) the first time you click on one of the links. Cengage Resources are identified with an external tool link.
Customization Notes ** A screen shot from your campus LMS will enhance the student experience.

5. Getting Started: CengageNOWv2 in Desire2Learn
Link Your Account
You will be asked to link a CengageBrain account with your campus Learning Management System account.
If you do not have an account, you can create one from this page.
Note: This is a one-time process.
If you have previously taken this step you will be taken directly to the payment options screen.
You will be asked to link a CengageBrain account with your campus Learning Management System account. If you do not have an account, you can create one from this page. Note: This is a one-time process. If you have previously taken this step you will be taken directly to the payment options screen.

6. Getting Started: CengageNOWv2 in Desire2Learn
Payment Options
Option 1: Purchase online
Option 2: Already purchased an access code? Redeem your code here
Option 3: Or buy later and start your trial access (available for a limited time after class start date)

7. Getting Started: CengageNOWv2 in Desire2Learn
Payment Option 1
Enter your 14 digit access code that you received with your textbook bundle, or purchased from a course- specific website.
Option 1: Enter your access code. You code is a 14 digit alpha-numeric code that is printed on the card that came in your textbook bundle. You may have also purchased this on a website created specifically for your course.

8. Getting Started: CengageNOWv2 in Desire2Learn
Payment Option 2
Purchase online with a credit / debt card or PayPal account.
Option 2: You may pay online using a credit/debit card or PayPal account. The specific materials required for your course will be pictured on this page.

9. Getting Started: CengageNOWv2 in Desire2Learn
Option 3:
Go directly to your course and pay later.
Once the grace period ends, you will need to enter an access code or pay online.
You also have the option to go directly to your course and pay later. Once the grace period ends, you will need to enter an access code or pay online.

10. Getting Started: CengageNOWv2 in Desire2Learn
Welcome to CengageNow
After completing one of the three payment options, you will be taken directly into your course materials. Please be aware that these resources will open in a new tab or window, so you will want to make sure that you allow popups.

11. Getting Started: CengageNOWv2 in Desire2Learn
The MindTap eReader
Fully optimized for the iPad
Lets you highlight and take notes online, right within the pages. Your notes are stored in the MyNotes app.
Features an online text-to-speech application that vocalizes the content.
“[I liked]…the read-a-loud option with the ebook…This helped when first starting a chapter and then when studying for tests.”
Jennifer Loughren
Northeast Iowa CC

12. Getting Started: CengageNOWv2 in Desire2Learn
Show Me How Videos
Problem demonstration videos provide a step-by-step model of a similar problem.
Embedded tips and warnings help students avoid common mistakes and pitfalls.

13. Getting Started: CengageNOWv2 in Desire2Learn
Check My Work Adaptive Feedback
If your instructor enables "Check My Work" , use this to see if your answer is right or wrong and get valuable guidance and detailed feedback that will help you stay on track.

14. Getting Started: CengageNOWv2 in Desire2Learn
Study Tools
Multi-media resources such as videos, games, flashcards, crossword puzzles, and more allow you to review and check your understanding of key concepts.
“The study tools that were provided were not graded and helped me immensely.”
Matthew Schelin
Moreno Valley College

15. Getting Started: CengageNOWv2 in Desire2Learn
Adaptive Study Plan
Identify and focus on the concepts and or areas you have not mastered.
Step 1: Take a chapter-level quiz.
Step 2: Receive feedback that explains why the answer is right or wrong.
Step 3: Based on the quiz results, you receive a study plan that includes media assets and algorithmic practice problems to help you improve your understanding of the course material.

16. Questions? We’re Here to Help!
Getting Started: CengageNOWv2 in Desire2Learn
Need Help?
Begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 or live chat!
Or you can speak with an agent by calling the phone number provided upon your case submission.
Phone Support:
Monday through Thursday:
8:30am to 9:00pm (EST)
Friday: 8:30am to 6:00pm (EST)
Don’t see a Technical Support Link in your Course?
Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting
Questions?
We’re Here to Help!
If you have any further questions regarding logging in and accessing MindTap please begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 or live chat! Or you can speak with an agent by calling the phone number provided upon your case submission.
Don’t see a Technical Support Link in your Course? Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting
Getting Started
11/21/2018

17. Tracking your Support Request
Getting Started: CengageNOWv2 in Desire2Learn
Tracking your Support Request
You can return to the link in your course and then click Home to access details of your support request at any time. If you click on the Case ID, you will also have access to our 24x7 chat. Please provide your Case ID to the support agent if you initiate a session.
A Case Number will be assigned. You can return to the link in your course and then click Home to access details of your support request at any time. If you click on the case ID, you will also have access to our 24x7 chat. Please provide your Case ID to the support agent if you initiate a session.