1. Collective Impact: A Collaborative Approach to Hunger Relief
Introduce Patty Wilder
Introduce in order of presentation Amy Lopez, Community Partnership Manager Greater Twin Cities United Way
Marcia Fink, Director of Basic Needs Greater Twin Cities United Way
Cathy Maes, Executive Director Loaves and Fishes Byron Laher, Executive Director Community Emergency Assistance Program (CEAP)
Eric Nyberg, President Keystone Community Services
Christine Pulver, Director of Basic Needs Keystone Community Services
Byron Laher, Community Emergency Assistance Programs (CEAP)
Marcia Fink, Greater Twin Cities United Way
Amy Maheswaran Lopez, Greater Twin Cities United Way
Eric Nyberg, Keystone Community Services
Christine Pulver, Keystone Community Services
Cathy Maes, Loaves and Fishes

2. Objectives
Increase awareness of a collaborative model addressing hunger.
Provide promising practices for increased access to nutritious food for low-income families.
Provide tools that may be replicated in other communities.

3. DESIGN
The Twin Cities Hunger Initiative is a group of cross disciplinary leaders with a common mission. We have increased effectiveness of the hunger relief system overall through collaboration, with clear goals and a focus on the contributions of grassroots organizations.
Serving 9-county area

4. Leaders
Acknowledge members from the audience

5. Second Harvest Heartland (SHH)
Emergency Food System Metro Area
Food Donors Food Banks Food Outlet End Users
State government
Food companies
Cargill
General Mills
Land O’Lakes
SuperValu
Target
United Way
Government
Foundations
Faith communities
Individual donors
Second Harvest Heartland (SHH)
Emergency Foodshelf Network (EFN)
Hope for the City
Food Shelves
Meal Programs
Shelters
Individuals
& Families
*At or below
200% of poverty
(family of four earning $46,100/yr.)
Youth Programs
Identify major players and roles
Food flow in emergency food system

6. A Collective Impact Model
Keeping awareness of hunger issues in front of the public
Convener and coordinator of all efforts
Engage stakeholders, develop shared goals, strategies, measurements
Convener- GTCUW
Project Manager/Consultant
Executive Team
Steering Committee
Task Forces
Hunger Forums
Food Access Summit Partners to End Hunger
Walk to End Hunger
TCHI
Partners move in alignment by implementing the Community Plan & Recommendations to End Hunger

7. COMMUNITY GOALS End Hunger Acquire new nutritious food
Increase enrollment of federal nutrition programs
Increase capacity
Acquire new nutritious food

8. Access to Healthy Foods Community Engagement Public Awareness
IMPLEMENTATION
Task Forces
Access to Healthy Foods
Community Engagement
Public Awareness
Client Data Base

9. Evaluation Matrix of Hunger Gap Progress toward task force projects
Bi-Annually
Matrix of Hunger Gap
Every other month
Progress toward task force projects
Annually
Federal Nutrition Program Enrollments
Evaluation is based on the collective efforts of the hunger relief system and specific projects the TCHI has worked on.
When the TCHI began, we learned through national research that 98 million pounds of food was necessary in the emergency food system to ensure that hungry people have access to food. The hunger gap in the metro was 53 million pounds of food.
From 2007 to the first half of 2013, there has been an additional 20 million pounds distributed in the emergency food system.
This does not include SNAP benefits, only emergency food.

10. Impact since 2008
Increased distribution of food to hungry people by 30% in four years
SNAP enrollment increased 50% overall
Raised $1 million for hunger relief at the Walk to End Hunger
Other results:
Through a 3 year strategic product with food companies, they are producing first run food product donations.
Donations provide over 1 million pounds of additional food in the metro annually

11. Client Centered Database
PROJECT Highlights
Client Centered Database

12. background Purpose Inspiration POINT 1:
TCHI conducted research on what would support hunger relief organizations to be more effective and efficient in data collection and serving clients. A client-centered database was determined as a viable strategy.
Why?: Need for common metrics, tool to communicate across programs, and serving clients more efficiency.
Collecting similar data.
Point 2: United Way of Olmstead County and Channel 1 Food Bank
Food Programs/IBM

13. What
Common Client Software
Client Data Scan Card

14. Experience Client Satisfaction Significant Time Savings
Point 2: Clients & Staff

15. Experience Request for Proposal
Pilot New Software Agencies Benefits:
EZ to use
Low Cost
Common Taxonomy
More information to come!
Point 2: Clients & Staff

16. SNAP SHOT of Database
11/21/2018

17. SNAP SHOT of Database
11/21/2018

18. Snap Outreach Healthy Food Coalition
Statewide SNAP Outreach and Awareness Campaign
State Outreach Plan: Food & Nutrition
GTCUW Investments
$2.8 Million One-Year Grants
$3.8 Million Multi-Year Grants Annually
Point 1: Commissioner of Minnesota Department of Human Services and Governor’s office is convening major stakeholders to determine key strategies for reducing barriers of enrolling in SNAP. GTCUW is a key member of the state’s Healthy Food Coalition, a group led by Department of Human Services Commissioner to increase the usage of SNAP and provide healthy food choices for seniors, working people, and children.
Point 2: Hunger Free MN/Hunger Solutions and General Mills Good Works volunteer project
Point 3: Annually, USDA funds state plans for SNAP Outreach. There are over 25 programs providing SNAP Outreach statewide. GTCUW has provided the non-government match to CAP agencies in the metro since 2010.
Point 4: Investments since 2010.

19. SNAP OUTREACH AND CLIENT SURVEY
Housing
35% - Safe/stable
23% -Safe /affordable
22%- Safe /unaffordable
9% - Concerned/ unaffordable
5% - In crisis /homeless
Employment:
30% - In crisis /unemployed
19% - Full/part-time inadequate
13% - Full-Time adequate
12% - Full-Time w/ benefits
8% - Part-time /inadequate
Income:
53%- Meet basic needs only
21%- Meet some basic needs with assistance
12% - No income
7% - Adequate
2% - Adequate to save
Sample size= XX
Can we narrow the slides down to 2 slide or highlight the highest percent's?
CLIENT SURVEY, ICA Food Shelf 2012

20. CLIENT DATA Medical Insurance Child Care Assistance (CCA): SNAP:
93% - Eligible for health care (Total surveyed)
57% - Enrolled in health care (Total Eligible)
2% - Denied for health care (Total Eligible)
Child Care Assistance (CCA):
33% - Eligible for CCA (Total surveyed)
10% - Enrolled in CCA (Total Eligible)
7% - Denied CCA (Total Eligible)
SNAP:
88% - Eligible for SNAP (Total Surveyed)
49% - Enrolled in SNAP (Total Eligible)
6% - Denied for SNAP (Total Eligible)
CLIENT SURVEY, ICA Food Shelf 2012

21. CLIENT DATA Energy Assistance (EA): Free/Reduced Lunch:
91% - Eligible for EA (Total Surveyed)
28% - Enrolled in EA (Total Eligible) 
4% - Denied EA (Total Eligible)
Free/Reduced Lunch:
60% - Eligible (Total Surveyed) 
60% - Enrolled (Total Eligible)
2% - Denied (Total Eligible)
CLIENT SURVEY, ICA Food Shelf 2012

22. Engaging the community in meeting the community’s needs

23. ABOUT KEYSTONE
Basic Needs
Seniors
Youth
Case Management

24. KEYSTONE’S FOOD SHELVES

25. Why this study? Growing reality of food insecurity
10% of Minnesotans live with the
chronic stress of not having enough
food for their family.
Growth in food shelf demand at Keystone
102% increase over a five-year period
Bring this project to the Twin Cities Hunger Initiative Collaborative effort to make tool available for other food shelves and meal programs.

26. Key Study Questions Who uses the food shelves?
What other needs do food shelf participants have beyond food?
What can Keystone do to better meet the needs of food shelf participants?

27. Voices of the Hungry: A Comprehensive assessment of Needs
During a 3-week period in fall of , 80% of food shelf clients completed written surveys.
Face-to-face interviews were conducted with 100 clients.
Focus groups were held.
All together, more than 1,400 clients participated in the assessment.

28. Who uses the food shelves?
Family size and composition
Renters
Disabilities
Unemployment
Language barriers
In crisis
“I’m a working person…I just don’t have the money to cover everything. So it is pay the rent or buy food. I pay the rent then come here.”

29. What other needs do food shelf participants have beyond food?
DISABILITIES
Nearly half (45.7%) report having a disability.
Another 10.4% said they were caring for a disabled family member.
Food shelf participants have twice the national average incidence of diabetes.

30. TRANSPORTATION
Over half (53.3%) said they need help with transportation.
“I need food and bus passes to help me find more work out there somewhere.”
“My car is broken down, so I have to pay people to take me to work.”
“Need bus tokens to get to mental health groups and doctor appointments.”

31. Housing and utilities
More than one in 10 respondents (11.3%) were facing the loss of their housing.
One-third needed help with heating and other utility costs.
“I lost my business and house after 30 years.”
“Need support to help reduce my mortgage payments so I can stay in my home after 20 years.”
“We need help with housing at a reasonable rate.”

32. Employment, training and education
Half of the unemployed were actively seeking employment.
Nearly one-third say they need to learn new job skills (29.6%).
One-fifth (20.0%) wanted to improve their math, reading or writing skills.
“I want to have a job so I can support my children.”
“My greatest need is to have a job and pay my bills.”
“I want to learn more English…”

33. OTHER NEEDS
Childcare
Medical and prescription bills and health insurance
Nutrition
Mental health services
Financial assistance
Assistance applying for SNAP
“I received legal custody of my nine grandchildren…
My daughter is currently in prison.”
“I need food, help with heating bills, milk for my boy…”
“I am on nine medications…”

34. Major implications Different clients present different levels of need.
Many face multiple barriers.
Situations are complex, with no simple solutions.
No single organization can address all the needs.

35. Our response: An expanded strategy
Intensify case management services within the Basic Needs Program.
Deepen strategic partnerships with other providers.
Expand programming to better meet client needs
Impact client’s health through nutritious food choices.

36. Community response
The study sheds light on a community-wide problem that requires a response from all levels of the community.

37. Strategies to respond to community needs
Map community services
Discover service gaps
Collaborate to meet needs

38. Next steps:
Expand collaborations with other community service providers.
Move the conversation forward in our community.

39. Study replication
To request the toolkit, contact Amy Lopez at Greater Twin Cities United Way or

40. Discussion
Lessons learned of being a part of collaborative

41. Concluding remarks
Value add to your agency

42. workshop Materials: WWW. FOODACCESSSUMMIT
workshop Materials: Learn more about the TCHI: Contact: Amy Lopez Greater Twin Cities United Way