1. The Promise of Lean in Health Care
John S. Toussaint, MD, Leonard L. Berry, PhD 
Mayo Clinic Proceedings 
Volume 88, Issue 1, Pages (January 2013)
DOI: /j.mayocp
Copyright © 2013 Mayo Foundation for Medical Education and Research Terms and Conditions

2. Figure 1 Example of a value stream map.
Mayo Clinic Proceedings  , 74-82DOI: ( /j.mayocp )
Copyright © 2013 Mayo Foundation for Medical Education and Research Terms and Conditions

3. Figure 2
ThedaCare true north framework. DART indicates days away, restricted, and transferred and is an Occupational Safety and Health Administration formula to track employee injuries and illnesses.
Mayo Clinic Proceedings  , 74-82DOI: ( /j.mayocp )
Copyright © 2013 Mayo Foundation for Medical Education and Research Terms and Conditions