1. BCHG Financial & Housing Counseling Program October 2016 to September 2017

2. Pre-Purchase Workshops – FTH Face to Face Counseling
Access to Programs for First Time Homebuyers
Bucks County First Time Homebuyer Program
Community Lending Products
First Front Door Program
PHFA

3. October September 2017 Internet and Workshop Services 30 scheduled events 334 registrants/221 participants
eHomeAmerica Online Education
3 enrolled/3 participants
Framework Online Education
2 enrolled/2 participants
First Time Buyer Orientation Webinars
319 enrolled/221 participants
First Time Buyer in-person classes
10 enrolled/6 participants

4. October 2016 - September 2017 Face-to-Face Services 108 households
Prepurchase/Homebuying 106
Financial Mgmt for Homeowners 1 (non-delinquency)
Homeless credit counseling 1

5. October 2016- September 2017 Face-to-Face Outcomes
First Time Homebuyer – 509 separate outcomes were tracked
41% purchased (51 purchases for a combined value > $6.8MM)
27% (30) used the Bucks County First Time Buyer Program (a total of $206, in direct assistance to the homebuyers)
The pre-purchase counselor also saw 1 client who was seeking to refinance into better mortgage terms
On 9/29/16 The Center for Responsible Lending released a policy analysis of the mortgage data collected under the Home Mortgage Disclosure Act. Their analysis shows that the mortgage market continues to exclude consumers of color and low-wealth families. African Americans received 5.5% of loans, Hispanic borrowers received 8.3% of loans and low-moderate borrowers received 28% of loans. The percentages for borrowers receiving housing counseling from BCHG are much higher: African Americans represented 20% of borrowers, Hispanics represented 26% of borrowers, and low-moderate households represented 70% of borrowers.

6. October 2016 - September 2017 Racial Demographics
County Demographics – White 89.1%; Black 3.6%; Am Indian .2%; Asian 4.8%; Two or more Races 1.6%; Hispanic 5%
*15.20% of clientele listed ethnicity as Hispanic

7. October 2016 - September 2017 Age Demographics
We served 329 households containing 510 adult individuals and 334 children under 18
53% of our clients were between the ages of 35 & 64.
37% of our clients were between the ages of 18 & 34
1% of clients were over 65 years of age (half were facing foreclosure)
We also had two clients who were veterans and three who were disabled – 1% of our total numbers.

8. October 2016 - September 2017 Income Demographics
AMI is calculated based on family size. Current 100% of median for a family of one is $58,300. For a family of four $83,200. 8

9. October 2016 - September 2017 Geographic Regions Served

10. Collaborations
Financial literacy workshops for clients of Bucks County Headstart
Counseling to clients of Habitat for Humanity
Educational workshop for realtors with info on both FTH and Foreclosure Prevention

11. Who are our clients?
Quote from a webinar participant in response to our survey question on how to improve the webinar – “We had a great experience, nothing to change”
Thank you!

12. Who are our clients?
Brittany’s first encounter with BCHG was as a young adult living in the Doylestown Shelter with her Mom. The youngest of six children, Brittany graduated from high school while in the program and was the first in her family to obtain a Bachelor’s degree. She went on to obtain her MSW. Brittany came back to BCHG for pre-purchase housing counseling and recently made settlement on a home of her own, another first in her immediate family!
Congratulations Brittany!

13. Challenges
Access
Bucks County is a large county. BCHG has increased accessibility using technology by offering webinars and online homebuyer education.
Affordable homes are often in disrepair as a result of foreclosure resulting in higher costs to buyers
604 square miles – Philadelphia is 142 square miles

14. Challenges
Funding
Always a challenge – we are working on ways to streamline work processes and track different outcomes to attract more funders.
Program changes – fewer numbers of foreclosure prevention clients resulted in the elimination of foreclosure prevention counseling effective March 2016

15. Financial & Housing Counseling Program
Thank you!
Prepared by Sherry Pace:
Housing Counseling Program Manger