1. third-party logistics (3PL)
3PL or ERP or B2B?
third-party logistics
(3PL)
Outsourcing logistics
activities to a provider.
Page 34
2nd Ed, Page 41
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2. business-to-consumer (B2C)
ERP or B2B or B2C ?
business-to-consumer
(B2C)
Commercial transactions
between an organization
and individual consumers.
Page 34
2nd Ed, Page 40
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3. order winners or core competency or order qualifiers?
Minimum competitive
characteristics necessary
to be considered for a
customer’s order.
Page 37
2nd Ed, Page 44
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4. business unit A segment of a larger organization, usually
inputs or core competency or business unit?
business unit
A segment of a larger
organization, usually
managed as a profit-and-loss center.
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2nd Ed, Page 38
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5. core competency or strategy or goal alignment?
Developing goals
compatible among business
units and consistent with
higher-level goals of that
organization.
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2nd Ed, Page 38
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6. vision An organization’s defining statement about the future.
vision or mission or goal alignment?
vision
An organization’s defining
statement about the future.
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2nd Ed, Page 37
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7. data mining or iterative planning or data warehouse?
Database of an
organization’s ongoing
operations archived for
analysis and decision
support.
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2nd Ed, Page 39
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8. e-commerce Buying and selling product through electronic transactions.
ERP or e-commerce or data mining?
e-commerce
Buying and selling product
through electronic
transactions.
Page 34
2nd Ed, Page 40
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9. core competency Specific ability that distinguishes a business
inputs or core competency or business unit?
core competency
Specific ability that
distinguishes a business
from its competitors.
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2nd Ed, Page 42
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10. overhead or job shop or goods?
Tangible products.
2nd Ed, Page 42
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11. data mining or iterative planning or goal alignment?
Deliberately adjusting plans
at short intervals to reflect
new information.
Page 33
2nd Ed, Page 39
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12. overhead or job shop or outsource?
A process layout.
2nd Ed, Page 47
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13. enterprise resource planning (ERP) A strategic information
ERP or e-commerce or data mining?
enterprise resource
planning (ERP)
A strategic information
system that integrates
all functional areas of an
organization.
Page 32
2nd Ed, Page 38
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14. make-to-order or make-to-stock or iterative planning?
A system that produces
low volumes of customized
product.
Page 38
2nd Ed, Page 45
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15. lead time or job shop or subcontract?
Delay between requesting a product and receiving it.
2nd Ed, Page 48
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16. make-to-order or make-to-stock or iterative planning?
A system that produces
high volumes of
standardized product.
Page 39
2nd Ed, Page 46
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17. mission or core competency or goal alignment?
An organization’s statement
about what it’s doing to
meet its vision.
Page 31
2nd Ed, Page 37
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18. multifactor productivity measure A ratio of a particular
bill of materials or multifactor productivity measure or sustainability?
multifactor
productivity measure
A ratio of a particular
output to the combined
value of a set of inputs of
an operation.
Page 43
2nd Ed, Page 52
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19. order winners or core competency or order qualifiers?
Those characteristics that
give a product competitive
advantage.
Page 37
2nd Ed, Page 44
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20. business-to-business (B2B)
ERP or B2B or B2C ?
business-to-business (B2B)
Commercial transactions
between organizations.
Page 34
2nd Ed, Page 38
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21. subcontract or job shop or outsource?
To subcontract an internal process to an external provider.
2nd Ed, Page 42
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22. productivity or value-added or transformation?
The difference between the
total value of the outputs
and the total value of the
inputs associated with an
operation.
Page 41
2nd Ed, Page 50
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23. order qualifiers or productivity or processes?
Activities that transform
inputs into outputs.
Page 38
2nd Ed, Page 45
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24. subcontract or overhead or outsource?
Necessary operating expenses which cannot be traced to a particular product, such as rent for the building.
2nd Ed, Page 55
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25. order winners or product life cycle or business analytics?
Generalized pattern of
phases in product demand
over time, from incubation
to decline.
Page 39
2nd Ed, Page 49
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26. data mining or iterative planning or processes?
Analysis of data in search
of new patterns and
relationships.
Page 33
2nd Ed, Page 39
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27. order qualifiers or productivity or processes?
A measurement of value
creation, calculated as
a ratio of the values of
output to input.
Page 41
2nd Ed, Page 51
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28. Iterative planning or business analytics or strategy?
A methodology and
resulting plan that identifies
the long-term goals of an
organization.
Page 30
2nd Ed, Page 36
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29. job shop or subcontract or outsource?
To engage a third party in the provision of value to a customer.
2nd Ed, Page 42
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30. partial productivity measure A ratio of a particular
bill of materials or multifactor productivity measure or partial productivity measure?
partial
productivity measure
A ratio of a particular
output to a particular input
of an operation.
Page 42
2nd Ed, Page 51
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31. business analytics Continuous investigation of
data warehouse or business analytics
or processes?
business analytics
Continuous investigation of
business performance using
large volumes of data.
Page 33
2nd Ed, Page 39
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32. total productivity measure or goal alignment or sustainability?
A ratio of the combined
value of all outputs to
the combined value of all
inputs of an operation.
Page 41
2nd Ed, Page 51
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33. job shop or subcontract or process layout?
A configuration in which transformation proceeds along multiple, shifting patterns through a facility.
2nd Ed, Page 47
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