1. Unity Connection 7.0 Customizable Subject Lines
Ken Wiebe

2. Agenda Overview Custom subject line formats Replaceable parameters
Examples
Other considerations

3. Overview Apply to message recorded over the telephone only
Subject applied on message when message is sent
Client for viewing message doesn’t matter

4. Custom subject line formats
Outside caller messages
User to user messages
Interview handler messages
Live Record messages

5. Replaceable parameters
U - Urgent
P - Private
S - Secure
D - Dispatch
B - Broadcast
CALLERID
CALLEDID
NAME
EXTENSION

6. Examples Outside caller message Urgent user to user message
Dispatch message

7. Other considerations Custom subject line languages
Subject in recipient’s chosen language
Messages to multiple recipients
Subject in system language