1. Moving in the digital world – breaking down the barriers Monique Nielsen National Archives of Australia February 2018

2. Today’s presentation
About the Archives
What is happening in the Australian government?
Global information management snapshots
National Archives digital strategy
Measuring effectiveness and areas for attention
What’s next?

4. Archives Act 1983
400 staff
Every Australian state and territory
Identify, preserve and provide access to archival resources

5. Our ‘beautifully simple’ vision
To promote the creation, management and preservation of authentic, reliable, usable and reusable digital information

6. Moving to the digital world

7. Moving to the digital world

8. Moving to the digital world

9. Digital Transformation Agenda
Secure Cloud
Open Government National Action Plan
Digital Service Standard
Digital literacy
Focus on data availability & use

10. Global snapshots Singapore United Kingdom New Zealand United States
Australia

11. Digital Evolution & Trust

12. Digital Strategy
Digital Transition Policy
Digital Continuity 2020 Policy
Check-up Digital

13. Digital Continuity 2020 Policy Statement
Agencies transition to digital work processes
Information is managed digitally
Robust information management
Agencies manage information as
an asset
Agencies have interoperable information, systems
& processes
Information
is valued
Information is interoperable

14. Agencies managing most of their information digitally
87%
82%
74%
40%
30%
2010
2013
2015
2016
2017

15. Survey statements 2017
64% with IG committee
50% no IG framework
89% managing information as an asset
97% in digital transformation
93% still assessing business systems
Challenges for small or micro agencies

16. Check-up Digital
Self-assessment
Based on a 5-scale Maturity Model
Roadmap and plan for agencies to easily follow
100% agency participation
Common language
Great communication tool

17. Measuring effectiveness
The sticky problem of IM metrics
What measures can we use?
Defining success
What we have…

18. 71% 41% What have we learnt? Achievements Areas for attention
Of agencies increased their overall average rating in 2016
Achievements
Of agencies still had at least one rating at the Initial level in 2016
Areas for attention
Digital information is available & protected
IM costs & benefits influence decisions
Senior management support
Metadata enables digital IM
Working digitally by default
Managed retention, migration & destruction
Program sufficiently resourced
Ready to transfer national archives
* Based on Check-up Digital 2016

19. What have we learnt? Most improved capabilities
Digital information in collaborative spaces and social media
Information is available for use and protected from unforeseen loss
My agency works digitally by default
Resourcing of digital information management programs
* Based on Check-up Digital 2016

20. What have we learnt? Least improved capabilities
Readiness to transfer archives to NAA
Information management costs & benefits impact business decisions
Retention, migration or destruction of information is managed
Metadata enables digital information management
* Based on Check-up Digital 2016

21. Why is this so? Senior support: Agency size: Organisation culture:
Champions; Senior management engagement & support; reporting
Agency size:
Resourcing; capability; less time for strategy -
too busy doing the work
Organisation culture:
Increased awareness & understanding; updated advice to agencies; long-standing requirements
Technology:
Some barriers & vendor lock-in; some newer tools
IM Resourcing:
Understand benefits of resourcing digital information maturity; funding
Digital by Default:
Wider government agenda; benefits of digital
It’s not always
clear!

22. Check-up PLUS
New streamlined survey from 2018
Behaviour-based responses
Practical feedback and results

23. What’s next?
Working with agencies
Additional advice and tools
Collaboration with Department of Finance
Information management policy from 2021

24. Questions?
Information Matters