1. How to Write Emails in English

2. s are letters
Usually shorter and less formal than letters, abbreviated forms
In business world, you should try to appear more formal, not too casual

3. Write an effective subject line
To catch reader‘s attention
Brief and specific
Avoid UPPERCASE

4. Begin with a greeting Depending on the formality of the relationship
Dear Mr. Fox, Hello Monica
To Whom It May Concern

5. Thank the recipient Replying to client‘s inquiry
Thank you for contacting ABC company
Find anything to thank for
Thank you for your prompt reply

6. State your purpose If you are initiating the communication
Make it clear early in the
Keep sentences short and clear
I‘m writing to enquire about…

7. Keep it short and to the point
Eliminate all the information that is not necessary
State the most relevant and interesting information first – people are busy
Short paragraphs (3-5 sentences)

8. End with a closing Thanks again Refer to future contact
Closing line: Best regards, Sincerely
Add your contact details
Proofread for typos and mistakes

9. Automatic signature
Steve Edwards, Marketing Manager ABCD Inc. Tel Fax

10. Example of a formal email
Good Afternoon Mr. Smith, I read on your web site that you offer Music CD copying for large quantities of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity? Thank you for taking the time to answer my questions. I look forward to your response. Jack Finley Sales Manager, Young Talent Inc. (709)

11. Example of an informal email
Hi Tom, Listen, we've been working on the Smith account and I was wondering if you could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have? Thanks Peter Peter Thompsen Account Manager, Tri-State Accounting (698)

12. Use the power of the internet
Use live links in your s
Use grammar and spelling software to check for any errors
Use synonyms dictionary, online dictionary, thesaurus

13. Thank you and good luck!