1. Ending Homelessness & Data
Carrie Poser
COC Director, WI Balance of State CoC
May 2018

2. Overview of the Presentation
The focus of this presentation is on 3 distinct data elements that tell us something about our Balance of State CoC system.
This includes what data HUD receives regarding our use of HUD funding and performance outcomes. SPM & PIT
This also includes a picture of who is waiting for assistance right now in the Balance of State CoC. CE PL
The three data points are:
System Performance Measures
Point-in-Time
Coordinated Entry Prioritization Lists

3. Note
When HUD refers to “CoC,” they are referring to the HUD recognized Continuum of Care. That is the Balance of State CoC.
HUD does not count local homeless coalitions.
Local coalitions are the a Balance of State CoC construct only.

4. HEARTH ACT
CoCs are charged with designing a local “system” to assist sheltered and unsheltered people experiencing homelessness and providing the services necessary to help them access housing and obtain long-term stability.
More broadly, CoCs are to:
promote community-wide planning and strategic use of resources to address homelessness;
enhance coordination and integration with mainstream resources and other programs targeted to people experiencing homelessness; and
improve data collection and performance measurement.
A critical aspect of the amended Act is a focus on viewing the local homeless response as a coordinated system of homeless assistance options as opposed to homeless assistance programs and funding sources that operate independently in a community.
The Act requires communities to measure their performance as a coordinated system, in addition to analyzing performance by specific projects or project types.
Section 427 of the Act established selection criteria for HUD to use in awarding CoC funding that require CoCs to report to HUD their system-level performance.

5. What is a System? Many parts Doing different things Working together
Toward a common goal
Opening Doors: Federal Strategic Plan
“Transform homeless services to crisis response systems that prevent homelessness and rapidly return people who experience homelessness to stable housing.”
From the HEARTH Preamble
“…to establish a Federal goal of ensuring that individuals and families who become homeless return to permanent housing within 30 days.” HEARTH Act Purpose – Sec (b)

6. SPM Purpose Ensure common understanding of system intent and goals
Focus on measuring the cumulative impact of programs, not just their individual impact
Help CoCs gauge their progress toward preventing and ending homelessness
Identify areas for improvement

7. SPM Parameters Data Sources Date Range Measures
HUD Data Exchange (HDX) – Point-in-Time Count data
HMIS – Client-level outcome information
Date Range
October 1 – September 30
Measures
Measure 1: Length of time spent homeless
Measure 2: Returns to homelessness
Measure 3: Number of homeless persons
Measure 4: Employment & income growth
Measure 5: Number of people who become newly homeless
Measure 7: Exits to permanent housing

8. SPM Targets HUD will set national targets.
HUD expects CoC’s to establish appropriate CoC level targets.
Use national targets as benchmarks
Take into account nature of the local homeless population
Local priorities as CoC implements system change
Other unique circumstances
HUD is not setting targets for subpopulations. Communities should account for subpopulation types when setting targets.

9. SPM Goals
Goals should be set for improvement against current performance with interim targets
Example: Increase permanent housing exits in Balance of State to at least 70%
Current performance is 50%
2018 goal – 55%
2019 goal – 65%
2020 goal - reach 70% goal
Goals should be set for parts of the system and how they contribute to the whole
Example: RRH expectation is that 85% of the exits are to permanent housing
2018 goal – 60%
2019 goal – 70%
2020 goal – reach 85% goal
Example: Shelter expectation is that 50% of the exits are to permanent housing.
Current performance is 30%
2018 goal – 35%
2019 goal – 40%
2020 goal – reach 50% goal

10. Disclaimer
The data for 10/1/16 – 9/30/17 is the current year. This data set is not official yet, but only minimal change is anticipated for finalization occurs.
For comparison purposes, the data set from 10/1/15 – 9/30/16 will be used.
HUD will use the comparison between and for the CoC Competition and scoring purpose.

11. Measure 1: Length of Time Homeless (LOTH)
Goal: Reduce the average and median length of time people remain homeless
Metric:
A) The measure of a client’s entry, exit, and bed nights as entered in HMIS.
1.1 = change in average and median LOTH in Emergency Shelter (ES) & Safe Haven (SH)
1.2 = change in average and median LOTH in ES, SH, & Transitional Housing (TH)
B) This measure includes data from each client’s “Length of Time on the Street, in an Emergency Shelter, or Safe Haven (Data Standards element 3.17) response and adjusts the client’s entry date – effectively extending it backward in time. This “adjusted entry date” is then used in the calculations just as if it were the client’s actual entry date.

12. Measure 1: Length of Time Homeless (LOTH)
Goal: Reduce the average and median length of time people remain homeless
Metric A
Current Counts (Persons)
15-16
Average LOTH
Change
Median LOTH
1.1: ES & SH
10,016
10,360 48 46 +2 28
1.2: ES, SH & TH
11,220
11,779 87 89 -2 36
Metric B
Current Counts (Persons)
15-16
Average LOTH
Change
Median LOTH
1.1: ES & SH
9,645
10,422
145 84
+61 51 33
+18
1.2: ES, SH & TH
10,947
11,820
185
132
+114 66 48

13. Measure 2: Reoccurrence
Goal: Reduce the percentage of persons who return into homeless
Metric:
This measures clients who exited Street Outreach (SO), ES, TH, SH, or Permanent Housing (PH) to permanent housing destinations in the date range two years prior to the report date range.
Of those clients, the measure reports on how many of them returned to homelessness as indicated in HMIS for up to two years after their initial exit.
The current year is 10/1/16 – 9/30/17.
The measure looks back to 10/1/14 – 9/30/15 for all exits.
For all those exits, it then looks at any returns from 10/1/15 – 9/30/17.

14. Measure 2: Reoccurrence
Goal: Reduce the percentage of persons who return into homeless
Total # Exits
15-16
% returns < 6 mo.
% returns 6-12 mo.
# Returns in 2 years
% of Returns in 2 years
Exits from SO 27
155
11% 9% 4% 5 45
18.5%
29%
Exits from ES
3979
2507
15% 6% 5%
1148
623
25%
Exits from TH
833
900 3% 96
104
11.5%
12%
Exits from SH 6 9 0%
17% 1
16.5%
Exits from all PH
1206
999
3.5%
170
160
14%
16%
TOTAL Returns
6051
4570 8%
5.5%
1420
933
23.5%
20%

15. Measure 3: Number of Homeless Persons
Goal: Reduce the number of people who are homeless
Metric:
3.1 = This measures the change in PIT counts of sheltered and unsheltered homeless people as reported on the PIT.
3.2 = This measures the change in annual counts of sheltered homeless persons in HMIS.
Sheltered includes ES, SH, and TH.

16. Measure 3: Number of Homeless Persons
Goal: Reduce the number of people who are homeless
Metric 3.1
Current Counts (Persons)
2017
Change
Total PIT count
3147
3445
-298 ES
1990
1939
+51 SH 7 TH
1023
1367
-344
Total Sheltered
3020
3313
-293
Total Unsheltered
127
132 -5
Metric 3.2
Current Counts (Persons)
2017
Change
Total Sheltered Persons
11,284
11,856
-572 ES
9,982
10,321
-339 SH 23 25 -2 TH
1,619
1,974
-355

17. Measure 4: Employment & Income Growth
Goal: Increase percentage of adults who gain or increase income
Metric:
4.1 = Change in earned income for adult system stayers – in CoC funded projects
4.2 = Change in non-employment income for adult system stayers – in CoC funded projects
4.3 = Change in total income for adult system stayers – in CoC funded projects
4.4 = Change in earned income for adult system leavers – in CoC funded projects
4.5 = Change in non-employment income for adult system leavers – in CoC funded projects
4.6 = Change in total income for adult system leavers – in CoC funded projects

18. Measure 4: Employment & Income Growth
Goal: Increase percentage of adults who gain or increase income
Metric 4.1
Current Counts (Persons)
15-16
Change
# adult stayers
272
343
-71
# w/increased earned income 33 31 +2
% of adults with increased income
12% 9%
Metric 4.3
Current Counts (Persons)
15-16
Change
# adult stayers
272
343
-71
# w/increase total 64 62 +2
% of adults with increased total income
23.5%
18%
Metric 4.2
Current Counts (Persons)
15-16
Change
# adult stayers
272
343
-71
# w/increased non-earned 41 37 +4
% of adults with non-earned income
15%
11%

19. Measure 4: Employment & Income Growth
Goal: Increase percentage of adults who gain or increase income
Metric 4.4
Current Counts (Persons)
15-16
Change
# adult leavers
471
385
+86
# w/increased earned income
136
115
+21
% of adults with increased income
29%
30%
Metric 4.5
Current Counts (Persons)
15-16
Change
# adult leavers
471
385
+86
# w/increase total
190
168
+22
% of adults with increased total income
40.3%
43.5%
Metric 4.5
Current Counts (Persons)
15-16
Change
# adult leavers
471
385
+86
# w/increased non-earned 66 74 -8
% of adults with non-earned income
14%
19%

20. Measure 5: Homeless for First Time
Goal: Reduction in the number of persons who come homeless for the first time
Metric:
5.1 = Change in the number of persons entering ES, SH, and TH projects with no prior enrollment in HMIS (prior 24 months)
5.2 = Change in the number of persons entering ES, SH, TH, and PH projects with no prior enrollment in HMIS (prior 24 months)

21. Measure 5: Homeless for First Time
Goal: Reduction in the number of persons who become homeless for the first time
Metric 5.1
Current Counts (Persons)
15-16
Change
Person with entries in ES, SH, TH
9,895
10,337
-442
Of the persons above, number of those who were in ES, SH, TH or any PH within 24 months.
2,624
2,691
-67
Of persons above, count those who did not an entry in ES, SH, TH, or PH in previously 24 months.
7,271
7,677
-406
Metric 5.2
Current Counts (Persons)
15-16
Change
Person with entries in ES, SH, TH & PH
11,108
11,531
-423
Of the persons above, number of those who were in ES, SH, TH or any PH within 24 months.
2,910
2,957
-47
Of persons above, count those who did not an entry in ES, SH, TH, or PH in previously 24 months.
8,198
8,638
-440

22. Measure 7: Successful Placement or Retention in Permanent Housing
Goal: Increase percentage of people who exit to or retain permanent housing
Metric:
7a.1 = Change in exits to permanent housing destination – exits from Street Outreach
7b.1 = Change in exits to permanent housing destination – exits from ES, SH, TH, and RRH
7b.2 = Change in exits to permanent housing destination – exits from all PH projects (except RRH)

23. Measure 7: Successful Placement or Retention in Permanent Housing
Goal: Increase percentage of people who exit to or retain permanent housing
Metric 7a.1
Current Counts (Persons)
15-16
Change
Persons exit SO
359
729
-70
Of persons above, those exited to temp or inst. 55
140
-85
Of persons above, those who exited to permanent housing
360
289
+71
% of successful exits
63%
59%

24. Measure 7: Successful Placement or Retention in Permanent Housing
Goal: Increase percentage of people who exit to or retain permanent housing
Metric 7b.1
Current Counts (Persons)
15-16
Change
Persons in ES, SH, TH, and RRH who exited
10,228
8,900
+1,328
Of persons above, those who exited to permanent housing destination
5,189
4,538
+651
% of successful exits/retention
51%
Metric 7b.2
Current Counts (Persons)
15-16
Change
Persons in all PH projects (except RRH)
794
705
+92
Of persons above, those who remained in and those exiting to permanent housing destination
752
657
+95
% of successful exits/retention
94%
92.5%

25. Point-in-Time
During the January 2018 point-in-time count in Wisconsin, there were 4,907 people experiencing homelessness on 1 night.
Balance of State (3147) makes up 64% *decrease
Milwaukee (871) makes up 18% *decrease
Dane (614) makes up 12.5% *increase
Racine (275) makes up 5.6% *increase
In the Balance of State, there were 3,147 people homeless on 1 night:
Provider Type*
# of People
Household Composition
Sub-population
Emergency Shelter
1990
Household with children
1650
Chronic Homelessness
285
Transitional Housing
1,023
Household without children
1493
Veterans
165
Unsheltered
127
Household with only children 4
Adult victims of DV
522
*This does not include the 7 people who were in Safe Haven projects the night of the PIT.

26. People in HH w/children People in HH w/out children
PIT Data
Balance of State
# unsheltered
# veterans
# CH
2013
3610
171
247
258
2014
3569
123
259
246
2015
3597
207
238
2016
3445
132
236
187
2017
3348
137
180
232
2018
3147
127
165
285
Total People
People in HH w/children
People in HH w/out children
2013
3610
2063 (57%)
1547 (43%)
2014
3569
2089 (59%)
1480 (41%)
2015
3597
2102 (58%)
1495 (42%)
2016
3445
1898 (55%)
1547 (45%)
2017
3348
(55%)
1499 (45%)
2018
3147
1650 (52%)
1497 (48%)

27. PIT Data 2018 Chronically Homeless = 285 Veterans = 165 Brown 17 H
1 family + 16 single
Central
12 H
4 family + 8 single
Coulee
35 H
0 family + 35 single
Dairyland
19 H
0 family + 19 single
Fox Cities
27 H
5 family + 22 single
Lakeshore
12 H
0 family + 12 single
North Central
13 H
1 family + 12 single
Waukesha
27 H
0 family + 27 single
West Central
2 family + 11 single
Winnebagoland
11 H
0 family + 11 single
Brown
14 H
1 family + 13 single
Coulee
11 H
0 family + 11 single
Dairyland
7 H
0 family + 7 single
Fox Cities
8 H
0 family + 8 single
West Central
9 H
4 family + 5 single
Waukesha
1 family + 8 single

28. Right Sizing Do you have the right projects in your coalition?
Do you have the right funding for those projects?
Landlord recruitment and education
Matching needs with projects – analysis of prioritization list
Lots of 4-7 means more Rapid Re-housing type projects needed
Lots of 8+ and not chronic, means Rapid Re-housing type projects with more case management level services or alternative project structures
Lots of 8+ and chronic, means Permanent Supportive Housing projects
Non-HUD funding ideas & options

29. Balance of State CoC - Coordinated Entry Data
HH without Children PL
Currently waiting on PL
1,777 people
Chronic Homeless
282 people
Veterans
89 people
Youth 18-24
204 people
Average LOT on list
443 days
Longest LOTH
2.4 years
HH without Children #
Accepted off List
1,093
Removed from List
3,719
Top Reasons Removed #
Found housing on own
1,791
Unable to contact
1,736
Asked to be removed
144
Total clients ever referred: 6,151
Why is # of reasons greater than # removed?
Because a client can be removed more than once for more than 1 reason.
HH with Children PL
Currently waiting on PL
898 families
Chronic Homeless
46 people
Veterans
10 people
Average LOT on list
374 days
Longest LOTH
2.3 years
HH with Children #
Accepted off List
890 families
Removed from List
1,934 families
Top Reasons Removed #
Found housing on own
1,667
Unable to contact
1,149
Asked to be removed
140
Total families ever referred: 3,721
HMIS Prioritization List as of 5/16/2018

30. Households without Children – Current Clients on Prioritization List
Households with Children –
Current Clients on Prioritization List

31. Balance of State CoC - Need
HH without Children #
Average time on list
Longest people on list
Chronic with disability
312
237 days (7.9 mo)
848 days
Non-Chronic with disability & more than 12 months homeless
233
262 days (8.7 mo)
790 days
Non-Chronic with disability & less than 12 months homeless and
Non-Chronic without a disability & more than 12 months homeless
720
175 days (5.8 mo)
706 days
Non-Chronic without a disability
332
141 days (4.7 mo)
694 days
Total
1,597
HH with Children #
Average time on list
Longest people on list
Chronic with disability 41
258 days
(8.6 mo)
735 days
Non-Chronic with disability & more than 12 months homeless 44
334 days
(11.1 mo)
749 days
Non-Chronic with disability & less than 12 months homeless and
Non-Chronic without a disability & more than 12 months homeless
268
233 days
(7.8 mo)
736 days
Non-Chronic without a disability
197
167 days
(5.6 mo)
827 days
Total
550
HH without children total on list (1777) and need (1597) – difference 180 data issues or not currently homeless (double up)
HH with children total families on list (889) and need (550) – difference 339 data issues or not currently homeless (double up)
HMIS Prioritization List as of 5/16/2018

32. What does all this mean? Data issues on HMIS prioritization lists
180 for households without children
339 for households with children
Realistic look at need at the Balance of State level and the local coalition level
Increase PSH units and/or enhance moving up strategies to free up units
HH w/out children ( = 545) HH w/children (85) Total = 630 units
Increase RRH units with intensive case management (similar to PSH level if needed)
HH w/out children (720) HH w/children (268) Total = 988 units
Focus other RRH units on lower barrier (less than 12 mo of homeless, no disability)
HH w/out children (332) HH w/children (197) Total = 529 units

33. HUD Recommendations to Improve SPM
System Improvement Strategies
Length of Time Homeless (Measure 1)
Successful Placement & Retention in PH (Measure 7)
Returns to Homelessness (Measure 2)
1. Coordinated Entry
Prioritize Vulnerable Households X
Right-size Assistance
Incorporate Diversion Practices
Streamline Admissions & Lower Barriers
Link to Effective Outreach & in-reach
Target Prevention Assistance
2. Strengthen Housing-Focused Practices
Housing Focused Case Management
Policies & Procedure to Promote Housing Stability
Housing Navigation

34. HUD Recommendations to Improve SPM
System Improvement Strategies
Length of Time Homeless (Measure 1)
Successful Placement & Retention in PH (Measure 7)
Returns to Homelessness (Measure 2)
3. Scale Permanent Housing Interventions
Recruit Private Landlords X
Leverage Mainstream Housing & Services
Reallocate Resources
Build RRH Capacity

35. HUD Recommendations to Improve SPM
Coordinated Entry
Strategy
Recommendations
Prioritize Vulnerable Households
Prioritize those who have been homeless the longest & those with the highest VI-SPDAT score across all interventions
Right-Size Assistance
Maximize the # of HH placed, matching need with service; provide assistance in progressive and flexible manner; continuously examine data on returns to homelessness
Incorporate Diversion Practices
Implement a phased assessment process which identifies HH seeking shelter who are eligible for diversion resources at all CE access points – avoiding the homeless system and securing alternate housing arrangements, connect to other services in community
Streamline Admissions & lower barriers
Remove screening out factors such as rental, credit, or criminal histories and sobriety and income. Eliminate preconditions for acceptance to services.
Link to Effective Outreach and in-reach
Expand outreach to people not seeking services & in-reach to those in shelter
Target Prevention Assistance
Using data, target prevention assistance. Identify all relevant services available in the community to determine what other mainstream resources can be leveraged

36. HUD Recommendations to Improve SPM
Strengthen Housing-Focused Practices
Strategy
Recommendations
Housing Focused Case Management
All projects, including Emergency Shelters, Safe Havens, & TH should assess barriers to housing & support HH or link them to providers to address the barriers that impede moving into permanent housing. Provide support to create a housing plan, assist with housing search, negotiate lease terms, and help people understand their tenant rights & responsibilities.
Policies & Procedures to Promote Housing Stability
Incorporate provider-level policies & procedures aimed at promoting long-term housing stability. Remove lease provisions & participation agreements that require involvement in services or deem things like alcohol use as a violation or grounds for eviction or termination. Build capacity to address problems through effective case management & motivational interviewing practices. Promote landlord-provider communication & provide support o landlords to resolve housing or lease issues.
Housing Navigation
Enhance resources to help HH locate housing units, assess options, help HH chose units that are a right fit and in desired location. Be familiar with rental screenings used by local landlords, track vacancies, unit locations, and rental costs. Promote choice and engage HH in the decision-making process.

37. HUD Recommendations to Improve SPM
Scale Permanent Housing Interventions
Strategy
Recommendations
Recruit Private Landlords
Expand # of PH units available. Engage in outreach to new landlords, replicate proven recruitment strategies, develop innovative incentives such as damage insurance funds.
Leverage Mainstream Housing & Services
Build partnerships with mainstream systems to leverage affordable housing resources. Partner with local PHAs to prioritize housing subsidies for people experiencing homelessness. Link people to mainstream healthcare, mental health, employment, or family services.
Reallocate Resources
Establish funding priorities using data and performance. Consider re-directing investments to fill gaps and expand high performing permanent housing projects.
Build RRH Capacity
Use data and information on best practices to standardize a RRH project model and align funding sources to support expansion. Provide training and technical assistance on RRH best practices.

38. HUD Recommendations to Improve SPM
Ongoing Performance Management
Establish System-Wide Performance Goals and Benchmarks
Use priorities for system change, national benchmarks, and local changes in performance to identify the right indicators for success.
Ensure performance benchmarks are appropriate for different project types per their role in the homeless system and the target group served
Develop a Performance Management Plan
Identify a group of individuals who will over see performance
Create a plan that includes performance goals, baseline data, benchmarks, improvement strategies, and timelines. Include roles and responsibilities.
Monitor and Communicate Performance Year-Round
Build Capacity and Replicate Best Practices

39. Resources
HUD - CoC System Performance Videos:
HUD – System Performance Measures in Context (July 2014):
HUD – System Performance Measures (May 2015): Performance-Measures-Introductory-Guide.pdf
NAEH – System Performance Measures Presentation (July 2016): content/uploads/2016/08/2016-national-slides-intro-to-performance-measurement.pdf
HUD – System Performance Measure Improvement Briefs (May 2017):
HUD - HEARTH Act (May 2009):

40. Resources
HUD – PIT & HIC Data Since 2007: data-since-2007/
Balance of State CoC -
ICA -