2. Microsoft Ignite 2015
11/19/ :53 AM
Applying DevOps principals in applications integrated with Office 365 Evergreen
Ben Parker
ARC231B
© 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Agenda
Overview
Building it
Running beside it
Reacting to it

4. Overview POP3 Mailbox 25 Mb No… calendar sharing shared mailbox
resource mailbox
mobile device
in more than one place

5. Overview

6. Overview Scale Control + Simplicity O365.EXO Complexity +
Cloud Service Broker
Scale
Control + Simplicity

7. Overview Identity Sync Cloud Broker Pipeline Delegated Administration
Create Identity
License Assignment
Groups
Update Identity
Resource Mailboxes
Group Membership
Shared Mailboxes
Address Book Policy
Forward Mail
Parallel Processing
Obfuscate
Throttling
Permissions
Retries and
Fault Handling
Audit

8. Overview End-user Self-Service Exchange Administrator
Office 365 out-of-the-box
Cloud Service Broker
End-user Self-Service
Exchange Administrator

9. Agenda
Overview
Building it
Running beside it
Reacting to it

10. Building it Iteration 0 / Ramp up Iteration 1 Iteration 2 Iteration 3
Requirement refinement
Technical proof points
Budgetary estimate for project
Iteration 0 / Ramp up
Iteration 1
Iteration 2
All technical components have been proven and can be deployed
Refined estimates on delivery iterations provided to deliver the full solution
Iteration 3
Reminder of solution developed and deployed
Delivery Iteration 4 to n
Priority driven bug and usability fixes
Test deployments
Final Stabilisation
Deployment into production
Transition team on-deck
Support transition shadowing
Production Transition S M T W F
Planning
Dev + Test
Stabilisation & Review

11. Building it

12. Building it Its all about size 1 million objects
700,000 Accounts
200,000 Groups
100,000 Contacts & Shared and Resource Mailboxes
22 million events executed in 12 months
Events = ~3 cmdlets
~66 million cmdlets executed
~40 million s per month

13. Building it We don’t use the console! Azure AD = Graph API
Exchange Online = PowerShell remoting
Lync Online = PowerShell cmdlets+remoting
SharePoint Online = REST API

14. Building it
Throttling = Warnings > Backoff > Lockout

15. Building it Ok we will play nice
Scale out with more accounts and session
Detect the responses [Graph API]
Built our own policy to track [PowerShell] usage
Fail? Retry (in a bit), and maybe again

16. Building it
3,900 =
18 hours
3,400 =
8 hours

17. Building it
1 session vs 9 sessions
1,000 =
8 hours
1,000 =
30 mins

18. Building it 604,397 accounts in 16 days (elapsed, inc coffee)

19. Agenda
Overview
Building it
Running beside it
Reacting to it

20. Running beside it ?! ? :) Continuous updates make
Heavy
Impact
Impact
Notification
Continuous updates make
the transition easier.
18-36 month releases
can be daunting…
Impact ?! ? :)
Skipped Update

21. Running beside it WORLDWIDE RING 0 RING 1 RING 2 RING 3 RING 4
ONCE VALIDATED BY FIRST RELEASE RING
RING 0
RING 1
RING 2
RING 3
RING 4
FEATURE TEAMS
OFFICE 365 TEAM
MICROSOFT
FIRST RELEASE
ONCE VALIDATED BY MICROSOFT RING

22. Agenda
Overview
Building it
Running beside it
Reacting to it

23. Reacting to it
DEV
OPS

24. v0.0 – Solution Development
Reacting to it
v0.0 – Solution Development
Incidents and Bugs
v1.0 – Pilot
v1.1 – Migration
v1.2 – Run & Evergreen
Business Requested
Evergreen Train
Framework Lifecycle

25. “DevOps is development and operations collaboration”
“DevOps is treating your infrastructure as code”
It’s DevOps!
It’s DevOps!
“DevOps is using automation”
“DevOps is feature switches”
It’s DevOps!
It’s DevOps!
“DevOps is small deployments”
“Kanban for Ops?”

26. Reacting to it Business Development Operations DevOps People Process
Products
Business
Development
Operations

27. Continuous Improvement
Reacting to it
ITIL v2
Made up of Service Management Functions (SMFs)
Incident
Service Request
Problem Management
Change Management
Release Management
Configuration Management
Knowledge Management
ITIL v3, cyclical
The service lifecycle
Continuous Improvement
Operations
Transition
Design
Strategy

28. (Continuous Improvement)
Reacting to it
Plan
(Service Strategy)
(Service Design)
Requirements
(Continuous Improvement)
Operate + learn
(Service Operations)
Collaboration
Development
Production
Develop + test
(Service Design)
Release
(Service Transition)

29. Reacting to it Business Product Management Development + Testing
Word / Excel
Team Foundation Server
Team Foundation Server + Test Manager
Team Foundation Server + Test Manager
Exploratory Testing
Envisioning
Test Cases
Business Requests
Web Tests
Automated Tests
High Level Requirement
Product Backlog Items
(Stories)
Test Tasks
Draft Coded UI Tests
Coded UI Tests
Evergreen Train
Iteration Backlog Items
(Stories)
Dev Tasks
Code
CI Build and Deploy
Framework Lifecycle
Unit Test Code
Load Testing
Nightly Deploy and Test
Triage
Technical Debt
Defects
Feature Requests

30. Running beside it Ignite Chicago
BRK Behind the Curtain: Running Exchange Online
BRK Managing Change in an Office 365 Rapid Release World

31. Running beside it

32. Thank you! POP3 Mailbox 25 Mb No… Office 365 2 GB (48 GB archive) Yes…
calendar sharing
shared mailbox
resource mailbox
mobile device
in more than one place
Office 365
2 GB (48 GB archive)
Yes…
calendar sharing
shared mailbox
resource mailbox
mobile device
in more than one place

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11/19/ :53 AM
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© 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.