1. Serving Those Who Serve 2
Serving Those Who Serve 2.0: Supporting Military and Veteran Students through Policy and Procedure MJ

2. ERAU Daytona Beach Campus
Edward Trombley
ERAU Worldwide Campus
Registrar
M.J. Caro
Registrar
ERAU Daytona Beach Campus
MJ/Ed

3. Embry-Riddle Aeronautical UniversityEd

4. Who We Are… Daytona Beach Campus:
Total Enrollment – Over 6,000 students
75% Male
Predominantly traditional-age students
20% International
Two most popular programs:
BS in Aeronautical Science
BS in Aerospace Engineering
Prescott, AZ Campus:
Total Enrollment – 2,300 students MJ

5. Non-traditional student population 3,800 grads annually
25,000 active students
Non-traditional student population
3,800 grads annually
135 locations Worldwide
Locations on military bases and civilian sites; online division
HQ in Daytona Beach Ed

6. The non-traditional student defined Life skills vs. school skills
Non-Traditional Students and Transfer: A Focus on Military and Veteran Students
The non-traditional student defined
Life skills vs. school skills
Academic credit vs. experiential/military credit MJ

7. Military and Veteran Students
Additional obstacles for military and veteran students
Military credit
Military and veteran student outcomes Ed

8. Enrollment Trends of Non-Traditional Students
Non-traditional student data lacking
Numbers of non-traditional students growing at triple the rate of traditional age students
Non-traditional students are not as successful as their traditional student counterparts in persistence and graduation
Non-traditional students less likely to have earned a degree within five years
50% of non-traditional students were no longer enrolled after three years MJ

9. Enrollment Trends of Military and Veteran Students
Defining student veterans
Characteristics of student veterans
What does the growing number of student veterans need? MJ

10. Admissions Challenges of Non-Traditional Students
Non-mobile
Wary of testing: admissions vs. placement testing
To remediate or not to remediate? (That is the question….) Ed

11. Social and Cultural Challenges for Student Veterans
Greater life experience, but…
Social life and campus culture
Study demands vs. life demands
Service-related stress issues Ed

12. Social and Cultural Challenges for Student Veterans, continued
Risk factors which may impede student persistence and completion rates:
Delayed enrollment
No high school diploma
Part-time enrollment
Financial independence
Having dependents
Single-parent status
Full-time employment
Among student veterans, 44 percent were found to display four or more of these risk factors MJ

13. Communicate expectations clearly and peremptorily
Robust orientation programs
Admissions counseling
Ongoing academic advisement Ed

14. Tools to Serve the Non-Traditional Student
ERAU Worldwide Ed

15. Tools to Serve the Non-Traditional Student
ERAU Daytona Beach MJ

16. While student veterans bring life experience, work and career knowledge, self- discipline, and a strong work ethic to their academic endeavors, they also possess special needs and challenges. These students can be a rich addition to a campus culture and come away from their educational experience with additional skills, tools, and knowledge to help them with their future goals, as long as these needs are met and challenges addressed.
MJ/Ed

18. REFERENCES
American Council on Education ACE Transfer Guide: Understanding Your Military Transcript and ACE Credit Recommendations.
American Association of Collegiate Registrars and Admissions Officers Helping Veterans Succeed: A Handbook for Higher Education Administrators. Washington, D.C.
Ang, Tanya, and Dani Molina From Access to Graduation: Supporting Post-9/11 Undergraduate Student Veterans. Higher Education Today. Retrieved Dec. 22, 2014 from: veterans/.
Cates, C.A Million Records Project: Research from Student Veterans of America. Student Veterans of America, Washington, DC Retrieved Dec. 22, 2014 from: materials/SVA_MillionRecordsProject_ExecutiveSummary.pdf.
Choy, S Findings from the Condition of Education 2002: Nontraditional Undergraduates. National Center for Education Statistics. Retrieved Jan. 1, 2015 from:
Community College of the Air Force Catalog. Available at:
Credit: Transfer, Military, Time Limits, and Advanced Standing. Embry-Riddle Aeronautical University-Worldwide Catalog. Available at:
Department of Veterans Affairs. VA Campus Toolkit Handout. Retrieved Dec. 15, 2015 from
Gordon. Evelyn J “Do I have to Take This Class?” Nontraditional Students’ Attitudes Toward and Perceptions of a Required Effective Learning Course. The Journal of Continuing Higher Education, 62 (3): DOI: /
Retrieved Dec. 22, 2014 from:
Kortesoja, Sandra L Postsecondary Choices of Nontraditional-age Students: Non-credit Courses or a Credential Program? Review of Higher Education. Retrieved Jan. 2, 2015 from:
Making the Case Charts, Data and Resources: Enrollment of Non-traditional Students. The Council of Independent Colleges. Retrieved Dec. 31, from:

19. Military and Veterans. Embry-Riddle Aeronautical University-Daytona Beach, Catalog. Available at:
National Center for Education Statistics Six-Year Attainment, Persistence, Transfer, Retention, and Withdrawal Rates of Students Who Began Postsecondary Education in 2003–04. Retrieved Feb. 6 from
Non-traditional Undergraduates: Highlights. National Center for Education Statistics. Retrieved Dec. 31, 2014 from:
Radford, Alexandria Walton Military Service Members and Veterans: A Profile of Those Enrolled in Undergraduate and Graduate Education in National Center for Education Statistics. Retrieved Dec. 31, 2014 from:
Skomsvold, Paul, Alexandria Walton Radford, and Lutz Berkner Web Tables: Six-Year Attainment, Persistence, Transfer, Retention, and Withdrawal Rates of Students Who Began Postsecondary Education in 2003–04. Retrieved Feb. 13, from:
Steele, Jennifer L., Nicholas Salcedo, and James Coley Service Members in School: Military Members’ Experiences Using the Post-9/11 GI Bill and Pursuing Postsecondary Education. Rand Corporation. Retrieved Jan. 2, 2015 from:
Taniguchi, Hiromi and Gayle Kaufman Degree Completion Among Nontraditional College Student. Social Science Quarterly, Volume 86, Number 4, Southwestern Social Science Association.
The Air University: Welcome to the Community College of the Air Force (CCAF). Available at:
Transfer Guide: Understanding Your Military Transcript and ACE Credit Recommendations. ACE: American Council on Education. Available at: and-ACE-Credit-Recommendations.aspx.
VA Campus Toolkit Handout: Characteristics of Student Veterans. Department of Veterans Affairs. Retrieved Dec. 31, from:

20. ERAU Daytona Beach Campus
M.J. Caro, Registrar
ERAU Daytona Beach Campus
Edward Trombley, Registrar
ERAU Worldwide Campus