1. Motorization Site and Troubleshooting Tips
One Motor all the Benefits by Somfy
Today…
Presentation of the new guidelines which are going to be set up till the end 2010/at the beginning of 2011 and with which you go to have to work.
The purpose is that you feel good with the new spirit of these new guidelines.
Tomorrow for those who participate at the training, We’ll see more in detail the differents graphic elements
Concerning this training : the purpose really is to exchange between the participants.
Thanks to a practical work it is going to allow us to test the understanding and the feasibility of these guidelines.
Total Home Automation by Somfy
Control the Whole House with Somfy

2. Motorization Site Considerations
Type of window treatment
Size, outside or inside mount - depth of window gutter space
motor on left or right
reverse roll
what is most important issue with client – quiet operation, automatic operation, no wires showing, etc.
Power
how far is closes power outlet located from motor location, how many outlets are located at that location
does the window have casing, can wire be run behind it
low voltage 2 conductor cable home run from each window
are any high powered antennas visible outside
does the dealer or client have an electrician available, is client willing to have electrical power outlet put in place
where is control room located, what power is available for use, what space is available for window treatment power distribution
Control
handheld remote control(s), wireless wall switch locations
where does the client want to be while controlling each window treatments, how far are the window treatments from that location
are there any elevator shafts, large metal structural beams or metal roofing
where are extra, unused, power outlets located
individual, group, both, timed operation, sun sensor
home integration system – manufacture make, model, operational outside of integration system
integration system protocol – RS485, 232, DCT, IR. wired for integration throughout, with what
is the integration system already installed, who installed/will install the system
dealer/company name and actual integration that will program the system
has integrator included window treatment programming into his labor cost

3. Motor Troubleshooting Tips - Power
New batteries (AA Lithium) -End cap covers must be screwed on tightly and installed correctly
Transformer must be regulated with correct voltage and current
Solar battery must be fully charged before installation using the plug in charger
Make sure outlet is working properly.
Wiring must be correct polarity, gauge for the distance, voltage and current
Check Outlet (Plug another appliance into the same outlet to make sure there is power. GFI outlet?
Extension cord for AC motors must be 3 prong grounded type
Splices must be mechanically and electrically sound.
Correct channel assigned on the Telis or Decoflex.
DecoFlex channel highlighted.
Does LED indicator illuminate when RTS signal is sent? Check each channel.
Press the up and down buttons simultaneously to see if you can wake up (communicate with the motor using the transmitter) the motor,
This will only be done if you have no initial response with the up or down direction button.
Holding down the program button on the back of the Telis Remote for 5 sec to wake up the motor, the motor will jog.
On a Decoflex wall switch, insert a paper clip into the programming button (hole next to the up and down buttons) until motor jogs.
Reset the motor (erase its memory, set to factory mode).
Motor does not jog after being reset
Motor may already be in factory mode
Press UP and DOWN and the motor will jog

4. Troubleshooting Tips – RTS Control
Make sure you are on the correct channel
Make sure the antenna is free from obstructions
Make sure there is no inside/outside interference
DecoFlex wall controls must be pressed twice when used with battery powered motors
RTS Sensor
Solar battery must be fully charged before installation using the plug in charger
Make sure outlet is working properly
Make sure batteries are installed correctly
Sensor will override all other RTS devices (i.e. Telis and DecoFlex) shortly after window treatment stops moving
Sensor must be mounted in the correct location
Sensor must be programmed into the motors memory to test and operate
Sensor sends motor in the wrong direction if the motor was programmed in the reverse direction

5. Troubleshooting Tips – Mechanical and Misc.
The fabric must be rolling from the top of the roller tube – Limits could be incorrectly set
There must be no obstruction when setting limits – Over torque protection in motor could trigger and limit physical location of limits
Mounting brackets must be mounted to correct width – tight or loose can effect motor operation and sound level
Misc. Tips
Make sure the fabric is rolling off the top of the roller or the limits will not set correctly
Make sure power cord is not cut shorter than 3 ft
Make sure light is blinking when pressing program button