1. Parallel Session 3 - Demand Stimulation & Observatories
11/16/2018

2. Session 3 - Demand Stimulation & Broadband Observatories
Adaptation
Session 3 - Demand Stimulation & Broadband Observatories
What are observatories and what is their role at local & regional level in stimulating demand, assessing user need and developing sustainable HSB solutions: what is their relevance in Co. Donegal
1. What is the role of broadband observatories what do they do?
2. What type of services should broadband observatories provide and to whom?
3. How important are observatories in assuring the sustainability of HSB investments?
4. In the case of Donegal, explain key approaches or successful case studies for:
4.1. Building Awareness
4.2. Assessing Need
4.3. Stimulating Demand
HSB Experts’ workshop, Letterkenny, Donegal
12 February 2013

3. Do you know what needs to be added to the existing infrastructure?
Adaptation
HSB Overview – Are you clear of what you need (services NOT technology)?
Do you know what needs to be added to the existing infrastructure?
How are you going to reach it – what is the routemap?
Leadership – to really make it happen?
HSB Experts’ workshop, Letterkenny, Donegal
12 February 2013

4. Thank you for your contributions c.peckham@niverlan.fr
11/16/2018

5. 2. Debate, consensus seeking 3. Proposals and solutions
Adaptation
1. Reflection and identification of missing information and presentation of observations
2. Debate, consensus seeking
3. Proposals and solutions
4. Panel session – collective vision
Please note that the workshop aims to help develop a successful approach that can be further developed by local stakeholders in the near future
HSB Experts’ workshop, Letterkenny, Donegal
12 February 2013

6. Parallel Session - Format
Session = 2 hours (start 10:20)
Presentations
Presentation by each Expert
4 X 10 mins. per Expert = 40 mins. (finish = 11:00)
Answers from Audience to Gaps in Expert Knowledge
Establishing key action points - discussion between participants & audience = 50 mins. (finish =11:50)
Agreement on Conclusions 30 mins (finish 12:20)
Rapporteur will record main points for reporting conclusions
WS 3 Panel makes report after lunch
Component 3 activities By Jose Manuel San Emeterio & Anne-Mari Leppinen
11/16/2018

7. Note: Need to change to observe/research/ investigate/analyse/promote
What is the role of broadband observatories in a county, city or region, i.e., what do they do?
Note: Need to change to observe/research/ investigate/analyse/promote
Answer
Gather information about availability of technology, uses and needs, related to the access of citizens, companies and public sector to the Internet and its use.
Monitor and analyse broadband situation.
Understand current and future demand.
Collect the demands of the people and the companies to get a better offer from the providers.
Follow Up Actions
Create observatories to provide useful information that can create real social and economic benefits
Provide services to help users make the most of the internet.
Anticipate the needs of people and companies.

8. Know how internet is used and what people demand.
What type of services should broadband observatories provide and to whom?
Answer
Know what is happening and communicate to the stakeholders (Public sector, companies and citizens).
Observing.
Mapping.
Know how internet is used and what people demand.
Follow Up Actions
Detect what services are demanded.
Involved the people on the use of internet.

9. Measure the return of investment.
How important are observatories in assuring the sustainability of HSB investments?
Answer
Measure the return of investment.
Knowing what services are demanded and how internet is used, we can take the best of it.
Achieve economical, social and educational benefits.
Can dictate the keys for sustainable model.
Follow Up Actions
Actions oriented to break the digital gap.
Is important to know what people need and give it to them.

10. Internet=Changing lifestyle.
In the case of Donegal, please explain key approaches or successful case studies for: - Building Awareness. - Assessing Need. - Stimulating Demand.
Answer
Internet=Changing lifestyle.
Not important the population, the important is the use.
Efficient.
Business opportunities, from local to global.
Impact on the economical grew.
HSB is a connection to the rest of the world.
Save money, save time.
Access to education.
Follow Up Actions
Involve all the stakeholders.
Know what people demand.
Develop online services.