1. Support to National Helpdesks
ECHA Helpdesk
Support to National Helpdesks
48th Biocides CA meeting
19-21 September 2012
Brussels
Dr. Henna Piha
ECHA – Helpdesk Unit A1

2. ECHA Helpdesk - Support to National Helpdesks
What ECHA offers to national REACH and CLP Helpdesks
ECHA Helpdesk
HelpNet - network of national REACH and CLP Helpdesks
What ECHA intends to offer to national Biocides Helpdesks
Biocides HelpNet
Survey results of Member States’ intentions
In this presentation the focus is on 2 key aspects:
What ECHA currently offers to national helpdesks
what ECHA could offer to national biocides helpdesks
What ECHA offers to national REACH and CLP helpdesks
ECHA Helpdesk (Who are we?, What are our responsibilities?, What do we do?, How do we do it?)
HelpNet - network of national REACH & CLP Helpdesks (Background, Structure, Helpdesk Statistics)
Cooperation between ECHA Helpdesk and HelpNet
What ECHA could offer to national biocides helpdesks
Biocides HelpNet
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3. What ECHA offers to national REACH and CLP Helpdesks

4. ECHA’s responsibilities with regard to REACH and CLP
ECHA provides
advice and assistance to industry
technical and scientific guidance on the operation of REACH and CLP for Member State competent authorities
support to the helpdesks established by Member States
We also
specify formats and software packages and make them available on our website
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5. ECHA Helpdesk

6. ECHA organisation
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7. Helpdesk Unit - What do we do?
Reply to customer questions
Organise training, webinars and One 2 One sessions
Participate in workshops
Coordinate HelpNet
Frequently Asked Questions
Input to guidance documents and manuals
REMAKE THIS SLIDE TO TELL THAT:
we reply to questions, we provide One 2 One sessions, participate in lead registrant workshops, organise webinars, HelpNet etc
Assists companies
Coordinates HelpNet, a network of national REACH and CLP helpdesks
Identifies frequently asked questions and consults with HelpNet
Provides input to the update and revision of guidance documents and manuals
Provides statistics and other input to the hierarchy and Management Board
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8. Origin of enquiries received from January to July 2012
Make new figures without the decimals!
Delete 100% from the heading
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9. HelpNet – a network of national REACH and CLP Helpdesks

10. HelpNet Objectives Achieve consistency
Provide harmonised advice to industry within the whole EU/EEA
Facilitate the exchange of information
Check text from that one slide that I deleted which explains main functioning
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11. HelpNet – How do we work? Steering Group Web based discussion platform
Visiting programme
Check text from that one slide that I deleted which explains main functioning
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12. HelpNet Steering Group (SG)
Governing body of HelpNet
REACH and CLP helpdesks
27 Member States, Iceland, Liechtenstein, Norway
European Commission is an associated member
Observers and experts
Two formal meetings per year
Trainings, webinars, workshops, events
Observers (industry stakeholders, EU candidate/potential candidate countries)
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13. HelpNet Steering Group (SG)
Establishes consensual answers to questions
Harmonises answering approaches
Proposes and agrees on questions and answers to be published as Frequently Asked Questions (FAQs) on the ECHA website
Submits difficult questions to the Commission for legal interpretation
Could we have a picture from one of our HelpNet meetings?? E.g. those used in the break out groups?
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14. HelpNet Exchange tool Web based IT application
Accessible only to members of the HelpNet
Discussion platform on difficult issues
FAQ update
This slide could include that we also have a visiting program
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15. Statistics
Questions posted in HelpEx
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16. Statistics
Number of feedback posted in HelpEx
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17. Three types of national helpdesks identified
REACH Helpdesks CLP Helpdesks
NHD is a separate entity either within or from the MS Competent Authority
NHD is an integral part of the MS Competent Authority. Its members perform tasks related to both activities.
NHD is an integral part of the MS Competent Authority and uses a dedicated setting of the MSCA to receive questions (for example, info call centre, mail registry)

18. What ECHA intends to offer to national Biocides Helpdesks

19. Biocidal Products Regulation (BPR) 528/2012/EU
Entry into force 17 July 2012, entry into operation 1 September 2013
Requirement for competent authorities to provide advice to applicants and other interested parties on their responsibilities
Competent authorities may establish a national helpdesk by 1 September 2013
National biocides helpdesks do not exist under the Biocidal Products Directive (98/8/EC)
Article 81 (2)
‘…Competent authorities may in particular provide advice by establishing helpdesks. Helpdesks already established under Regulation (EC) No 1907/2006 may act as helpdesks under this Regulation’.
Article 81 (3)
‘Member States shall inform the Commission of the names and addresses of the designated competent authorities and, where they exist, helpdesks by 1 September Member States shall, without undue delay, inform the Commission of any changes to the names and addresses of the competent authorities or helpdesks. The Commission shall make publicly available a list of competent authorities and helpdesks.’
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20. Biocidal Products Regulation (BPR) 528/2012/EU
In accordance with Article 76 of the BPR, ECHA shall
provide technical and scientific guidance and tools for the application of BPR by the Commission and Member States’ competent authorities
Provide support to national helpdesks
To design a Biocides HelpNet, it is important to know the characteristics, specific circumstances, types and needs of the various helpdesks.
Article 81 (2)
‘…Competent authorities may in particular provide advice by establishing helpdesks. Helpdesks already established under Regulation (EC) No 1907/2006 may act as helpdesks under this Regulation’.
Article 81 (3)
‘Member States shall inform the Commission of the names and addresses of the designated competent authorities and, where they exist, helpdesks by 1 September Member States shall, without undue delay, inform the Commission of any changes to the names and addresses of the competent authorities or helpdesks. The Commission shall make publicly available a list of competent authorities and helpdesks.’
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21. Survey of preparatory activities regarding national biocides helpdesks

22. Survey
Conducted by the HelpNet Secretariat during 4 July – 31 August 2012
Competent Authorities and other Contact Points in relation to BPD and REACH/CLP national helpdesks correspondents
Main aims
Identify organisations/actors who will be responsible for the BPR
Gain a preliminary understanding of their planned activities and how they envisage to provide assistance to companies to comply with the BPR requirements
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23. Survey
Survey results will be presented at the ECHA Management Board meeting (27-28 September 2012) and the HelpNet-6 Steering Group meeting (16-18 October 2012)
Representatives from national REACH and CLP helpdesks will be engaged in the initial discussions
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27. Will the current REACH/CLP national helpdesk be involved in activities under the BPR?No
Cyprus, France, Latvia, Norway, Poland, Slovenia, Sweden, UK
Not aware
Bulgaria, Hungary, Ireland, Romania
Yes
Belgium, Czech Republic, Denmark, Estonia, Finland, Germany, Iceland, Liechtenstein, Lithuania, Malta, Netherlands, Slovakia, Spain
Not yet replied
Austria, Croatia, Greece, Italy, Luxembourg, Portugal

28. New players
Within the countries where a Biocides national helpdesk will be established, will the current REACH/CLP national helpdesk be involved in activities under the BPR? No
France, Norway, Poland, Sweden, UK
Not aware of
Bulgaria, Hungary, Romania

29. Conclusions
National biocides helpdesks will be established in most countries
In many countries but not all, REACH and CLP helpdesk will be involved in activities under the BPR
The time period for preparing is limited (1 September 2013)
ECHA will involve the national biocides helpdesks in the HelpNet by the time of entry into operation
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30. Key messages The Biocides Helpnet will provide valuable support to
national biocides helpdesks in
Harmonising advice to industry
Sharing and deepening their knowledge of the BPR
Updating them on the operational implementation of the BPR
Enhancing the ability to support industry
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31. ECHA is getting ready!
Henna Piha