1. BackEnd Unit One Shopping

2. BackEnd Your Objectives By the end of this unit you should be able to : define /describe shopping facilities follow store plans ask for explanation/clarification interact with salespeople identify / desired goods comment on quality/suitability make suggestions describe faulty purchases follow guarantees write letters of complaint

3. BackEnd Activity 1 Shops and Stores Shops & stores boutique supermarket department store delicatessen vegetable stall corner shop indoor market greengrocers

4. BackEnd Activity 1 Shops and Stores 1. ________________ is a large shop which is carefully arranged into different departments, each department selling different types of goods. 2.________________is a group of stalls selling different types of goods in the open air. 3._________________is a food store which sells high quality products, such as cold meat and cheeses, often imported from other countries. 4._________________is a very large shop which sells all sorts of products and household goods. A department store A street market A delicatessen A supermarket

5. BackEnd Activity 1 Shops and Stores 5._____________is a small shop that sells fashionable clothes. 6. ________________is a market stall which sells vegetables. 7. _________________is a small, local shop which sells all sorts of different foods and household goods. A boutique A vegetable stall A corner shop

6. BackEnd Shopping facilities Corner shop Supermarket Open market Shopping mall Department store Vegetable stall Small shop Local shop Mini-market Hypermarket Street market Indoor market Fruit stall

7. BackEnd Matching Department store Cosmetics Co-ordinates Linens Perfumery perfumes Toiletries Lingerie DIY Accessories 1.womens clothes in matching colours 2.substances used to improve your appearance--lipstick, eyeliner, lip liner 3. Pleasant-smelling substances-scent, perfume, eau de toilette 4. materials and tools for decorating and improving your house or garden 5. Womens clothes for sleeping in and underclothes-bras, nightdresses 6. handbags, shoes, gloves, umbrellas 7. cotton items like bed sheets and table cloths 8. used to clean or tidy yourself-soap, toothpaste, hair brushes

8. BackEnd Department Store Clothes Electrical appliances Lingerie CosmeticsStationery Accessories Coordinates Ovenware Kitchenware Casuals Knitwear Cutlery Underwear/hosiery Perfumes ToiletriesConfectionary Handicrafts Luggage/travel goods Homecare DIY Furniture Furnishings

9. BackEnd Shopping mall

10. BackEnd

11. BackEnd Shopping mall Boutique Bakers Flower shop News Kiosk Butchers Shoe shop Greengrocers Delicatessen Jewellers Gift shop Travel agency Antique shop Second-hand shop