1. Conflict Resolution
Work Based Learning

2. Conflict Opposition a clash of opposing ideas disagreement
fight or battle
contention, hostility

3. Cause of Conflict opposing viewpoints or opinions emotions Selfishness
miscommunication or misunderstandings
assumptions

4. Paradigms a theory, an explanation, or model of something else.
Wrong or Right map?

5. Spots or Dalmation Dog?

6. Man or two people kissing?

7. Pipe or a woman?

8. Rabbit or a duck?

9. Strategies to Get Past Paradigms (Perceptions)
Avoid Assumptions
Validation
Listen
Problem Solving Skills
Tell Your Story

10. Strategies to Resolve Conflicts
Assume you do not have all the answers.
Ask questions to understand the other person(s).
Be prepared to compromise or make a deal.
Postpone.
Enforce.
Compromise.
Explore.