1. Unemployment Insurance Director
OCTOBER 2016
Collections
Kate Shelby
Unemployment Insurance Director
State of Indiana

2. Indiana Program Performance
2014
Benefit Fraud Rate: 1.26%
Overpayment Detection Rate: 48.45%
Overpayment Recovery Rate: 20.63%
Today
Benefit Fraud Rate: 0.37%
Overpayment Detection Rate: 93.55%
Overpayment Recovery Rate: 165.4%

3. Treasury Offset Program
Automated in a modernized system
Focused on fraud debts first
$1.1M in 2015
Then non-fraud failure to report earnings debts
$11.5M and counting in 2016

4. Administrative Wage Garnishment Overview
Goal of creating an automated collections tool
Focus first on debtors with highest earnings and largest overpayments
New chapter of the Indiana Code Section
Notice and protest rights for claimants
Agency issues the order
Employers are liable for failing to withhold garnishable amounts
Employers may elect to collect a garnishment fee

5. Administrative Wage Garnishment Materials
“last chance” letter to debtors
Garnishment notice to debtors
Employer garnishment packet
Explanatory letter
Instruction sheet and explanation of laws
Garnishment order
Employer certification
Withholding calculation worksheet

6. Administrative Wage Garnishment Success
As of 9/23/16
total collections $1,862,559.20
garnishments $885,444.26
voluntary payments $473,369.70
tax intercepts $485,841.74
benefit offsets $17,903.50
Voluntary payoffs 38
Involuntary payoffs 21

7. Kate Shelby (317)234-8376 kshelby@dwd.in.gov
Unemployment Insurance Director
State of Indiana
(317)