1. Evaluation of UCI’s Library Website
Project 3
Evaluation of UCI’s Library Website

2. Background New UCI Libraries website instituted in December 2015
Intent of the new design was to make it more user friendly
Website largely a success w/ better retention from 20% to 80%
Website simplification buried many features

3. Task More usability assessments
Look at common uses for Libraries website
Usability review
Also look into the usability of more unknown functions of the library website

4. Thoughts Customers’ thoughts Team’s thoughts: Tests’ focuses:
Many useful tools were buried too deeply website
Team’s thoughts:
Research on the standard uses for the website will likely reveal usability is fine
Research for the less known features will likely show that people are unable to locate these features and are generally unaware of their existence
Tests’ focuses:
Learning whether or not these hidden features are desirable
How hard it is for users to locate these tools
Observing how people tackle standard uses for the website
How people use the website and what for

5. Questionnaires and User Testing
Learn what library website features people think are useful
User Testing
Evaluate the usability of the website in regards to navigation of it
First-level pages
People will find a given set of items
Some easy
Some difficult

6. Question samples
Questionnaire (items will come with brief descriptions)
How often do you used the library website (lib.uci.edu)?
More than once a month, about 1-4 times a month...never
How useful is the feature “Library Hours” to you? Rate 1-5
How useful is the feature “Catalogs(Antpac, Melvyl) to you? Rate 1-5
How useful is the feature “Research Guides” to you? Rate 1-5
User Tests
Please navigate to “Find e-Journal”
Please navigate to “Databases to get you started: All subjects”
Please navigate to “Study Space Locator”
Please navigate to the Ayala libraries hours
Find out which library the book for Professor Rodriguez’s PH 2 class is at, and if it is checked out

7. Users 3 classifications of users for questionnaire
Mostly Undergraduates
Some Graduates
A few professors
Goal: 40+ survey responses
10+ per user type
3 classifications of users for user testing
User 1: no experience with the Library website
User 2: uses the site lightly for top-level information
User 3: experienced with the website and knows about deeper features
Goal: 20+ user tests
5+ per user type

8. Plan Send out surveys and perform user testing in the library
Survey contents
Scales from 1 to 5 asking if subjects would use certain library features
User tests will answer how well the website promotes its own features
Meet users in the Ayala and Langson libraries
Two teams of three, one for each library
Surveys and tests less than 5 minute each
End on evaluation of the data

9. Schedule Task Team Members Finish By User Testing Preparation April 18
Task Formulation: Jeffrey, Joshua, Annie
User Questionnaire: Phillip, Anthony, Gessica
April 18
User Testing
Team 1: Phillip, Annie, Jeffrey
Team 2: Anthony, Gessica, Joshua
May 9
Pre-Final Presentation
All
May 16
Final Project Presentation
June 4