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How’s Your On-Time Delivery?
Presented by Tris Hopkins – Carlisle Brake and Friction Alex Kim – 32 Soft Inc. October 10, 2017
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“Anything that is measured and watched, improves.”
overview “Anything that is measured and watched, improves.” ― Bob Parsons
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Tris Hopkins 25 years experience, Progress programming
20 years experience, QAD MFG/Pro ERP system Expert, Progress DB Admin & Performance Tuning Competitive running and cycling
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Alex Kim 32 Soft Founder (2001) QAD Consulting IT Management
ERP Implementations (since 1994)
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About Carlisle Headquartered in Solon, Ohio R&D Centers:
• United States • Wales • China • Italy 11 Manufacturing facility locations: • United States • China • India • Italy • Japan • Wales Over 2,000 Employees worldwide 80+ Years of experience Quality Management/ISO Certificates
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About Carlisle Multiple QAD ERP instances. 2009SE on-premise
2015EE (Italy) on-cloud
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opportunity Improve customer relationships
Assure company sustainability Increase company profitability
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Getting started Identify ultimate goal Establish baseline
Define ideal method/tool for tracking Measure Analyze Improve
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Next steps Find business partner Set goals Scope work Receive mockup
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Mock-up
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Dashboard components QAD ERP Cache Table
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Data loader (excel-based)
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Process Present proposed solution for approval Delineate tool usage
How used? By whom?
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Up and running PO cut; worked in solution (3 weeks)
Testing and adjustments (2 weeks) Go Live! Usage (6 weeks) Phase II requests submitted and added
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Results Current state measured and understood Trends emerged
Critical drivers identified Deeper analysis afforded Decision support enhanced Corrective actions addressed promptly On-time rates improved
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carlisle Results Action and inaction effects known
Perception is measurable Carlisle is on-track!
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Final dashboard notes Flexible design Accommodating structure
Adaptable for other KPIs Supplier Performance Operational Efficiency Production Downtime
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Why 32 soft? Proof of concept QAD expertise Real scenarios
QAD user validation Client inclusion in development QAD expertise Breadth and Depth Consulting, Management, User Plethora company sizes, industries & geographical locations
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More reasons why! Catalyst for operational efficiency
Case Study? 100 unique offerings 100% Money back guarantee ROI within first 6 months
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Questions? Q A
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Homework Challenge Take a good look Identify opportunities
Determine options
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