1. Lync Server Notes from the Field
EXL308
Lync Server Notes from the Field
And More…

2. Wesley Backelant Ilse Van Criekinge
Technology Advisor Core UC Microsoft Belux
Wesley Backelant
Technology Advisor Core BI
Microsoft Belux
@wesleybackelant

3. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

4. On-Premises Hybrid In the Cloud
Future of Communications
Communications Today
Authentication
Administration
Storage
Compliance
Unified Inbox
& Presence
Instant Messaging (IM)
Voice Mail
Video
Conferencing
Telephony
Web
Conferencing
and
Calendaring
Audio Conferencing
Authentication
Administration
Storage
User
Experience
Authentication
Administration
Storage
User
Experience
Authentication
Administration
Storage
User Experience
Instant Messaging
Telephony and
Voice Mail
Unified Conferencing: Audio, Video, Web
Authentication
Administration
Storage
User Experience
Authentication
Administration
Storage
User Experience
Authentication
Administration
Storage
User
Experience
and Calendaring
Authentication
Administration
Storage
User Experience
On-Premises Hybrid In the Cloud

5. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

6. BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. 

7. Microsoft Lync Online - Capability Overview
Meetings
Voice
(Dial Tone)
Telephony Infrastructure
Instant Messaging √ √
Lync Online
(Cloud)
Later
N/A √ √
Lync Server
(On-premises) √ √
Lync user can only be ‘homed’ on-premises or online
(can’t split IM/meetings/voice)
LAN-MCY

8. Integration Possibilities
Exchange Online
Exchange Server
(on-premises)
Lync Online
Lync client presence integration
IM/Presence in OWA
Lync Server on-premises
Exchange Voice mail integration
Presence integration = OOF messages in Lync, calendar-based presence status, embedded presence in Outlook and Office
SharePoint Online
SharePoint Server
(on-premises)
Lync Online
Lync client presence integration
Lync Server on-premises
Skill search in Lync client
Presence integration = embedded presence and click-to-communicate in SharePoint sites

9. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

10. Introducing Lync IM/Presence (multiparty) Pc-Pc Audio Conferencing
Internet
IM/Presence (multiparty)
Pc-Pc Audio Conferencing
Pc-Pc Video Conferencing
PSTN
IM/Presence
Conferencing

11. Intro Lync Remote Access
Internet
Remote Users
Federation
PIC
Anonymous Users
PSTN
Anywhere / Anytime
IM/Presence
Conferencing

12. Enterprise Voice – Option 1
Internet
Sip Trunk Provider
PSTN
Anywhere / Anytime
IM/Presence
Conferencing
Enterprise Voice

13. Enterprise Voice – Option 2
Internet
PSTN
Anywhere / Anytime
IM/Presence
Conferencing
Enterprise Voice

14. Enterprise Voice – Option 3
Internet
PSTN
Anywhere / Anytime
IM/Presence
Conferencing
Enterprise Voice

15. Adding Lync as You Need Monitoring Archiving GroupChat Internet
Sip Trunk Provider
PSTN
Anywhere / Anytime
IM/Presence
Conferencing
Enterprise Voice

16. Supported Topology…

17. Standard or Enterprise
Supported number of users (5,000)
High Availability
Move from Standard to Enterprise = Move users
Database used:
Standard Edition ships with, installs, and uses SQL Server 2008 Express Edition (64-bit)
Enterprise Edition: SQL Server 2008 SP1, 2005 SP3 (64-bit) or 2008 R2

18. Lync Server Databases Central Management Store = Xds
Pool Configuration Store
Rtc
Rtcdyn
Rtcab1
Application Store
Cpsdyn
Rgsdyn
Rgsconfig
Location Store = Lis

19. Standard or Enterprise
Replica xds
rtclocal
Replica xds
rtclocal
Replica xds
rtclocal
Master xds
Others*
rtc
Others*
rtc

20. Lync 2010 Resiliency Architecture
Registrar Component
Registration and Routing
Each registrar has its SQL Express DB
User Services Component
Presence & Conferencing
Registrar and User Services are collocated in same physical Front End in the DC
All user end points register with same registrar
Users are load balanced by Registrars using a Distributed Hash Algorithm
Registrar can be installed in remote locations
User Services Component
(Presence & Conferencing)
Registrar Component
Registration & Routing
Lync 2010
Lync Server 2010 IP Phone
User’s Desktop

21. Lync 2010 Resiliency Architecture
Data Center - EE Pool 1
Presence
Conferencing
Registrar
(Registration
& Routing)
AD & DNS
Alice’s Primary Registrar & User Services: EE Pool 2
Bob’s Primary Registrar & User Services: EE Pool 1
Data Center - EE Pool 2
Presence
Conferencing
Registrar
(Registration
& Routing)
AD & DNS
Registrar
Survivable Branch Appliance
Branch Office
Joe’s Primary Registrar: SBA
User Services: EE Pool 1
Backup
Registrar
Pool

22. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

23. Lync 2010 and My Picture Lync can display photo thumbnailPhoto
ADDS: thumbnailPhoto (SharePoint/Exchange)
URL (JPEG & publically readable)
thumbnailPhoto
Introduced in Active Directory 2000
Default size is 100Kb (EMS limits to 10Kb)
Requires Outlook 2010 and a forest schema extended to the 2008 version or later
Replicate to Global Catalog

24. Lync 2010 and My Picture Controlling = CsClientPolicy
DisplayPhoto
MaxPhotoSizeKB (default = 30Kb)
Not stored in GalContacts.db
Lync uses Address Book Web Query
PhotoHash
PhotoRelPath
PhotoSize
Cached client side & server side

25. Lync 2010 and My Picture

26. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

27. Lync Server Edge scenarios
External User Access
Lync clients can transparently connect to the Lync Server deployment over the public Internet
PIC
Connecting with public IM providers
Federation
Federation with other Enterprises
IM&P only, or
All modalities A/V and Application Sharing

28. A Few Networking Lync Facts
Lync Server 2010 supports only IPv4
It does not support IPv6
Can function in a network with dual IP stack enabled
Two network adapters for each Edge Server are required:
one for the internal-facing interface
one for the external-facing interface
Important: The internal and external subnets must not be routable to each other.

29. Single IP address Edge edge.contoso.com 131.107.155.10 SIP: 5061
Edge Server
edge.contoso.com
SIP: 5061
Web Conf: 444
A/V Conf: 443, 3478
edge-int.contoso.com
SIP: 5061
Web Conf: 8057
A/V Conf: 443, 3478
External
Internal

30. Multiple IP address Edge
Edge Server
access.contoso.com
, 5061
External SIP
edge-int.contoso.com
SIP: 5061
Web Conf: 8057
A/V Conf: 443, 3478
webcon.contoso.com
Internal
External Web Conf
av.contoso.com
, 3478
External AV

31. Edge using NAT IP addresses
Public IP space
Edge Server
IP1
IP1’
External SIP
Lync Server does not need
to know translated SIP and
Web Conf IP
IP2’
IP2
Client
External Web Conf
Int
Clients connect to IP for A/V traffic
Translated AV IP must be configured in Lync Server
IP3’
IP3
External AV

34. Load Balancing & Edge? DNS Load Balancing or Hardware Load Balancing
Hardware Load Balancing when:
Federation with organizations using Office Communications Server 2007 R2 or Office Communications Server 2007
Exchange UM for remote users
Connectivity to public IM users

35. DNS Load Balanced Edge Public IP space DNS A records
Edge Server 1
IP1
DNS A records
access.contoso.com IP1 and IP4
webcon.contoso.com IP2 and IP5
av.contoso.com IP3 and IP6
IP2
Int
IP3
Client
Client can retrieve and handle multiple IP
addresses and can fail over
DNS server returns randomized IP address
Edge Server 2
IP4
IP5
Int
IP6

36. DNS Load Balanced Edge & NAT
Public IP space
NAT
Edge Server 1
IP1’
IP1
DNS A records
access.contoso.com IP1’ and IP4’
webcon.contoso.com IP2’ and IP5’
av.contoso.com IP3’ and IP6’
IP2’
IP2
Int
IP3’
IP3
Translated AV IP addresses must
be configured in Lync Server individually
IP3 to IP3’
IP6 to IP6’
Edge Server 2
IP4’
IP4
IP5’
IP5
Int
IP6’
IP6

37. Hardware Load Balanced Edge
Public IP space
HLB
Edge Server 1
IP1
DNS A records
access.contoso.com VIP1
webcon.contoso.com VIP2
av.contoso.com VIP3
IP2
Int
IP3
VIP1
VIP2
Initial AV connection requires will land on VIP and gets forwarded.
However clients will connect to Edge directly (UDP)
TCP traffic continues to use VIP
NAT and HLB is not possible
Edge Server 2
VIP3
IP4
IP5
Int
IP6

38. Check Vendor
Lync Server 2010 Load Balancer Partners
Eg KEMP

39. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

40. Tools And Apps

41. Remote Connectivity Analyzer

44. The Remote UC Troubleshooting Tool (RUCT) V1

45. Lync 2010 Capacity Calculator
A spreadsheet for calculating a user’s hardware requirements based on information about users and traffic.

46. Lync 2010 Bandwidth Calculator
A Microsoft Excel spreadsheet that calculates WAN bandwidth requirements for a Lync Server deployment based on administrator-specified user profiles and network information.

47. Agenda Introduction On Premises – Online Lync = Puzzle Pictures NAT?
Tools?
Monitoring

48. Monitoring Server
Monitoring Server captures both call detail record (CDR) and Monitoring Server data, which incorporates file transfer, application sharing, and remote assistance
Instant Messaging archiving is solely covered in Archiving Server

49. Monitoring Server Overview
Works with both Standard Edition or Enterprise Edition Pool (any supported topology)
Requires SQL client tools on Monitoring server, if SQL database is on another server
Microsoft Systems Center Operations Manager (SCOM) infrastructure is desirable
SQL Server reporting Services (for detailed reports)

50. Step 1. Topology Builder

53. Step 2. Installation

54. Step 3. Deploy Reports

55. Key Metrics Per Call SIP Session data: Endpoint IP address/mask
Inside/outside user flag
ICE Connectivity Path
Codec(s)
Network connectivity information
Wired vs. WiFi
Link speed
VPN or not
Bandwidth restrictions applied
Packets/Packet loss rate
Jitter/Round Trip Time
Latency
Burst
PSTN
Mediation Server to gateway leg reporting
Video Quality Metrics
Capture/Render device
Noise Level/Signal Level
Echo metrics for the client
Speech/signal and noise metrics
for the client
Device CPU
MAC address
Audio Metrics
Listening MOS
Sending MOS
Network MOS/Network MOS Degradation
User Diagnostics
Audio Healer metrics

66. Introducing PowerPivot

67. Power View Highly Visual Design Experience
Interactive, web-based authoring and sharing of information
Familiar Microsoft Office design patterns
Powerful data layout with banding, callout and small multiples visualizations
Highly Visual Design Experience
Fully integrated with PowerPivot
Drive greater insight through smart and powerful querying
Zero configuration highlighting and filtering
Animated trending and comparisons
Rich metadata-driven interactivity
Presentation-ready at all times
Presentation and story board turn pervasive information into persuasive information
Deliver and collaborate through SharePoint
Interactive PowerPoint runtime

68. Reports-Dashboard

69. Lync Sessions at TechEd Europe 2012
Tuesday
14:45 in G106: EXL312 - Forget about IT, How about Lync Inside Business Apps?!
16:45 in E102: EXL313 - Lync 2010: Planning Voice Features
Wednesday
17:00 in D204: EXL313 - Lync Deep Dive: Dial Plans and Voice Management
Thursday
8:30 in Hall 9B: EXL314 - Microsoft Lync 2010: Availability, Resiliency & Recovery
10:15 in Emerald: EXL412 - Lync Deep Dive: Edge Media Connectivity with ICE
14:45 in Emerald: EXL411 - Best Practices in Securing Lync Edge Servers
Friday
10:15 in Hall 2: EXL410 - Lync 2010: Planning Voice Deployments
14:45 in Hall 9B: EXL308 - Lync Server Notes from the Field: Deployment Options

70. Tools
Microsoft Lync Server 2010, Planning Tool:
Microsoft Lync Server 2010 Capacity Calculator:
Lync Visio Stencil:
Lync Server Protocol Workloads Poster :
Lync Server Resource Kit :
Lync Server Resource Kit Tools :
Test Lync/OCS Connectivity:
PowerPivot for Excel:
SQL Server 2012:

71. THANK YOU ilvancri@microsoft.com http://blogs.technet.com/ilvancri
@ivcrieki
@wesleybackelant

72. Resources Learning TechNet http://europe.msteched.com
Connect. Share. Discuss.
Microsoft Certification & Training Resources
TechNet
Resources for IT Professionals
Resources for Developers

73. Submit your evals online
11/11/2018 8:04 AM
Evaluations
Submit your evals online
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

74. 11/11/2018 8:04 AM
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.