1. Mohammad J. Al-Mazeedi. Six Sigma Deployment in Kuwait Central Blood Bank

2. Contents Introduction Six Sigma Levels Six Sigma Method. Six sigma Roles for implementation. KCBB Project. KCBB Conceptual Module KCBB Six Sigma Tools. Finding & Recomendation

3. Introduction

4. Efficiency Percentage For Sigma 1- 31% 2- 69.2% 3- 93.32% 4- 99.379% 5- 99.977% 6- 99.9997% Six Sigma Levels 3.4 230 6,210 66,800 308,000 690,000 1σ1σ 1σ1σ 2σ2σ 2σ2σ 3σ3σ 3σ3σ 4σ4σ 4σ4σ 5σ5σ 5σ5σ 6σ6σ 6σ6σ

5. DMAIC

6. Six Sigma Roles for Implementation

7. KCBB Project

8. KCBB Conceptual module

9. Example of KCBB SIPOC

10. HFMEA HFMEA stand for Healthcare Failure Mode and Effects Analysis. It is an analysis of potential failure modes within a system for classification by severity or determination of the effect of failures on the system. It is widely used in manufacturing industries in various phases of the product life cycle and is now increasingly finding use in the service industry. Failure causes are any errors or defects in process, design, or item, especially those that affect the customer, and can be potential or actual

11. Implementation of HFMEA Step 1- Select a Process – Select the process you want to examine. Define the scope (Be specific and include a clear definition of the process or product to be studied). Step 2 - Assemble the Team - Assemble the Team – Multidisciplinary team with Subject Matter Expert(s) plus advisor Step 3 - Graphically Describe the Process Step 4 - Conduct the Analysis Step 5 - Identify Actions and Outcome Measures

12. Step 3 A & B. Consecutively number each process step. Hot bath Wear your cloth Prepare your coffee or tea Drive your car Implementation of HFMEA 1234

13. Step 3C & D. If necessary, list sub-process steps and consecutively number. Hot bath Wear your cloth Prepare your coffee or tea Drive your car Sub-processes: A.Prepare your towel. C. Check the water temperature. Sub-processes: A- Iron your cloth B.Check the color if it fit well C.Prepare your makeup (women only) that suit the cloth. D- wear your cloth Sub-processes: A.Add coffee or tea to the coffee maker. B. Prepare your cup C. Add sugar D. drink your coffee or Tea Sub-processes: A. Check your keys B. Check the gas level C. Start your engine D. Drive your car. 1234

14. The Risk priority Number (RPN) is calculated for each of the causes. RPN is calculated by (Severity) X (Occurrence) X (Detection) Highest RPN 1000 lowest 1 RPN

15. 5 Whys Analysis The 5 Whys is a technique used in the Analyze phase of the Six Sigma DMAIC methodology. It's a great Six Sigma tool that doesn't involve data segmentation, hypothesis testing, regression or other advanced statistical tools, and in many cases can be completed without a data collection plan.Analyze phaseDMAICdata segmentationhypothesis testing regressionother advanced statistical toolsdata collection plan

16. 5 Whys Example Problem Statement: You are on your way work in the morning and your car didnt work. 1. Why did your car stop? - Because it ran out of gas. 2. Why did it run out of gas? - Because I didn't buy any gas on my way to home. 3. Why didn't you buy any gas this morning? - Because I didn't have any money. 4. Why didn't you have any money? - Because I spent it all last night purchasing new computer. 5. Why did you spent it all your money new computer? - Because I upgrade the options and cost me more than I expected.

17. Finding & Recommendation Improvement in profit Costs reduction Wastages reduction Cycle time improvement Improved customer satisfaction Improved services and product Understanding of Customer requirement

18. Thank You