1. 1

2. 2

3. 3

4. 4

5. 5 NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATION SEPTEMBER 23, 2005 BRENDA MATHISON DIRECTOR OF ENVIRONMENTAL AFFAIRS RECYCLING FOR THE FUTURE

6. 6 FAST FORWARD. Our mission is to provide for positive environmental stewardship that is sustainable over time while we continue to meet Best Buys goals as well as those of the Communities we serve. RECYCLING FOR THE FUTURE

7. 7 Best Buys Acknowledgement As the worlds largest retailers of consumer electronics Best Buy understands the importance of its leadership role Is committed to building a foundation of strong Employee, Community and Vendor Partnerships As the worlds largest retailers of consumer electronics Best Buy understands the importance of its leadership role Is committed to building a foundation of strong Employee, Community and Vendor Partnerships FAST FORWARD.

8. 8 Best Buy Goals By continuing to foster those relationships Best Buy will Evaluate the ideas, Develop and incorporate new programs that seek to increase our efficiencies, reduce our waste, recycle our commodities and Respect all aspects of the environment by performing in compliance with all regulations concerning the environment By continuing to foster those relationships Best Buy will Evaluate the ideas, Develop and incorporate new programs that seek to increase our efficiencies, reduce our waste, recycle our commodities and Respect all aspects of the environment by performing in compliance with all regulations concerning the environment FAST FORWARD.

9. 9 Best Buys Goals By continuing to foster those relationships Best Buy will Make shopping and recycling easy and fun for our customers Have a meaningful impact on the quality of life in the communities Maximize profitability and offer shareholder value By continuing to foster those relationships Best Buy will Make shopping and recycling easy and fun for our customers Have a meaningful impact on the quality of life in the communities Maximize profitability and offer shareholder value FAST FORWARD.

10. 10 Best Buy Goals By continuing to foster those relationships Best Buy will build a National Program that is National Program that is Easy & Convenient for Consumers with Easy & Convenient for Consumers with Shared Responsibility – Consumer, Shared Responsibility – Consumer, Retailer, Government, Manufacturer is Retailer, Government, Manufacturer is Environmentally Friendly and Environmentally Friendly and Networked and Sustainable Networked and Sustainable FAST FORWARD.

11. 11 WHO IS BEST BUY? CONCEPTS 2 nd Turn-Tech Trade-In Studio D Escape Eq Life PRIVATE LABEL Insignia Dynex Basix FAST FORWARD.

12. 12 Who is Best Buy? Largest volume specialty retailer of consumer electronics in the U.S. Best Buy: 700 Best Buy Canada: 178 Future Shop: 134 Best Buy: 44 Magnolia: 20 Largest volume specialty retailer of consumer electronics in the U.S. Best Buy: 700 Best Buy Canada: 178 Future Shop: 134 Best Buy: 44 Magnolia: 20 FAST FORWARD.

13. 13 Who is Best Buy? Geek Squad Precincts: In-Stores Geek Squad Stand Alone: 5 MHT ImageLab 2 nd Turn – Tech Trade-In Strong E-commerce presence through Bestbuy.com Tech Trade In Supply Chain Service Centers and In-Home Service Geek Squad Precincts: In-Stores Geek Squad Stand Alone: 5 MHT ImageLab 2 nd Turn – Tech Trade-In Strong E-commerce presence through Bestbuy.com Tech Trade In Supply Chain Service Centers and In-Home Service FAST FORWARD.

14. 14 Best Buy s Consumer Electronics Reuse & Recycling Programs First company to host consumer electronics recycling events in 2001. First company to sponsor a permanent fixture for consumer recycling programs in every store since 2003 for cell phones, ink & toner cartridges and batteries Ongoing daily collection and recycling of consumer electronics First company to host consumer electronics recycling events in 2001. First company to sponsor a permanent fixture for consumer recycling programs in every store since 2003 for cell phones, ink & toner cartridges and batteries Ongoing daily collection and recycling of consumer electronics FAST FORWARD.

15. 15 Best Buy Recycling Events Fifty Events Twenty States Over 2.5 Million Pounds of consumer, schools, government and small business electronics recycled since 2001 Best Buy store parking lots and off-site locations as well Business Model Operating Expense vs. Sponsorship Expense Fifty Events Twenty States Over 2.5 Million Pounds of consumer, schools, government and small business electronics recycled since 2001 Best Buy store parking lots and off-site locations as well Business Model Operating Expense vs. Sponsorship Expense FAST FORWARD.

16. 16

17. 17

18. 18 In-Store Recycling Initiated In 2003: A Permanent Fixture In Front Entry of Every Best Buy Store Drop Off Everyday: Cells/PDAs/Pagers, Rechargeable Batteries, Ink Cartridges. Reuse and Recycled To Date: Thousands of Units Thousand of Pounds Initiated In 2003: A Permanent Fixture In Front Entry of Every Best Buy Store Drop Off Everyday: Cells/PDAs/Pagers, Rechargeable Batteries, Ink Cartridges. Reuse and Recycled To Date: Thousands of Units Thousand of Pounds FAST FORWARD.

19. 19 FAST FORWARD. Recycling Fixture

20. 20 Consumer Electronics C ollection, Reuse & Recycling Best Buy collects for reuse or recycling electronics from consumers who have products delivered to their homes. Thousands of units and millions of pounds of material are reused or recycled annually. Pilot Program: Evaluate for reuse or recycling electronics from various programs Pilot Program: Pre-Labeled, Postage Paid labels Best Buy collects for reuse or recycling electronics from consumers who have products delivered to their homes. Thousands of units and millions of pounds of material are reused or recycled annually. Pilot Program: Evaluate for reuse or recycling electronics from various programs Pilot Program: Pre-Labeled, Postage Paid labels FAST FORWARD.

21. 21 WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING? Uniquely Positioned for Direct Customer Access For Best Buy Events Uniquely Positioned for Direct Customer Access For Best Buy Events Convenient Collection Sites Convenient Collection Sites Retailers Can Help Educate Retailers Can Help Educate Networked Company Solutions Networked Company Solutions Unique Program Developments Unique Program Developments Best Buys Networked Home Solutions Best Buys Networked Home Solutions The Geek Squad The Geek Squad Best Buy For Business Best Buy For Business Uniquely Positioned for Direct Customer Access For Best Buy Events Uniquely Positioned for Direct Customer Access For Best Buy Events Convenient Collection Sites Convenient Collection Sites Retailers Can Help Educate Retailers Can Help Educate Networked Company Solutions Networked Company Solutions Unique Program Developments Unique Program Developments Best Buys Networked Home Solutions Best Buys Networked Home Solutions The Geek Squad The Geek Squad Best Buy For Business Best Buy For Business FAST FORWARD.

22. 22 WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING? WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING? Tests, Surveys, & Exposure in Different Markets Tests, Surveys, & Exposure in Different Markets Over Sixty Collection Events in Twenty States: Over Sixty Collection Events in Twenty States: MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, VA, CO, TX, PA, MI, DC, NY, NC, IN VA, CO, TX, PA, MI, DC, NY, NC, IN Federal, State and Local Government Support Federal, State and Local Government Support and Collaboration and Collaboration Manufacturer and Vendor Partnerships Manufacturer and Vendor Partnerships Tests, Surveys, & Exposure in Different Markets Tests, Surveys, & Exposure in Different Markets Over Sixty Collection Events in Twenty States: Over Sixty Collection Events in Twenty States: MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, VA, CO, TX, PA, MI, DC, NY, NC, IN VA, CO, TX, PA, MI, DC, NY, NC, IN Federal, State and Local Government Support Federal, State and Local Government Support and Collaboration and Collaboration Manufacturer and Vendor Partnerships Manufacturer and Vendor Partnerships FAST FORWARD.

23. 23 Increased Awareness Millions of Media Impressions Media Exposure in Major Media Outlets Increased Awareness Millions of Media Impressions Media Exposure in Major Media Outlets WHAT ARE WE ACCOMPLISHING? FAST FORWARD.

24. 24 WHAT ARE THE RESULTS Over Eight Million Pounds of Electronics Over Eight Million Pounds of Electronics Reused and/or Recycled Reused and/or Recycled CRTs (Televisions, Monitors) CRTs (Televisions, Monitors) CPUs CPUs Peripherals/Office Equipment Peripherals/Office Equipment Miscellaneous Household Electronics Miscellaneous Household Electronics Cell Phones Cell Phones Batteries Batteries Over Eight Million Pounds of Electronics Over Eight Million Pounds of Electronics Reused and/or Recycled Reused and/or Recycled CRTs (Televisions, Monitors) CRTs (Televisions, Monitors) CPUs CPUs Peripherals/Office Equipment Peripherals/Office Equipment Miscellaneous Household Electronics Miscellaneous Household Electronics Cell Phones Cell Phones Batteries Batteries FAST FORWARD.

25. 25 Strong Partnerships Are Critical It takes a Community to solve the issues Strong partnerships are critical to success. Manufacturers Federal Programs: Plug-In To eCycling Campaign State, County & City Governments Vendors Best Buy Departments It takes a Community to solve the issues Strong partnerships are critical to success. Manufacturers Federal Programs: Plug-In To eCycling Campaign State, County & City Governments Vendors Best Buy Departments FAST FORWARD.

26. 26 Best Buys Recycling Approach Retailers should play a role in ensuring products are recycled. Retail involvement in recycling collection programs should be voluntary. Best Buy wants to increase use of recycled material to create new products. Best Buy continues to work to provide more recycling opportunities for consumers. Retailers should play a role in ensuring products are recycled. Retail involvement in recycling collection programs should be voluntary. Best Buy wants to increase use of recycled material to create new products. Best Buy continues to work to provide more recycling opportunities for consumers. FAST FORWARD.

27. 27LegislationLegislation Best Buy is voluntarily working to help offer solutions to increase responsible reuse and recycling of these products. Best Buy believes that developing a national electronics management system is preferable to individual states Producer Responsibility vs. ARF ARF: California learning's Producer Responsibility: Maine Best Buy is voluntarily working to help offer solutions to increase responsible reuse and recycling of these products. Best Buy believes that developing a national electronics management system is preferable to individual states Producer Responsibility vs. ARF ARF: California learning's Producer Responsibility: Maine FAST FORWARD.

28. 28 Electronics Recycling A Win for All Customer Satisfaction Increases Consumer Awareness Of Issue More Materials Recycled And Resources Conserved Promotional Opportunities Customer Satisfaction Increases Consumer Awareness Of Issue More Materials Recycled And Resources Conserved Promotional Opportunities FAST FORWARD.

29. 29 Best Buy Future Programs Manufacturing International Retail BBFB Retail Facilities Green Products Geek Squad Programs In-Home Services Manufacturing International Retail BBFB Retail Facilities Green Products Geek Squad Programs In-Home Services FAST FORWARD.

30. 30 Other Environmental Initiatives Energy Star Programs Energy Management Programs Transportation – Reverse Logistics Building Designs Global Sourcing Energy Star Programs Energy Management Programs Transportation – Reverse Logistics Building Designs Global Sourcing FAST FORWARD.

31. 31 RECYCLING FOR THE FUTURE Compliance Consistency Communication Customer Driven Contact Information: Brenda.Mathison@BestBuy.com Compliance Consistency Communication Customer Driven Contact Information: Brenda.Mathison@BestBuy.com