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High-level Overview: Organisational Update

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1 High-level Overview: Organisational Update
BRIEFING TO THE PORTFOLIO COMMITTEE ON HIGHER EDUCATION AND TRAINING 28 FEBRUARY 2018

2 Reflecting on key changes and updates since November 2017
ACHIEVEMENTS AND SUCCESSES KEY EVENTS OR MILESTONES REACHED 1. Planning for Programme 2018 Successfully closed off the 2018 applications cycle on 30 November for universities and on 2 February 2018 for all TVET colleges Over 417K applications have been received – Framework to be used for planning of milestones and activities going forward for Programme 2018 have been agreed 2. Increasing the NSFAS headcount to improve service delivery Appointment of a team of 20 administrators in Loans and Bursaries responsible for liaising and provides support to a cluster of institutions – these administrators are currently undergoing training Appointed additional Contact Centre staff to manage increase in call volumes and queries Increase in capacity – build a case for Board approval to take headcount from 390 to 554 3. Building leadership capacity Appointed additional capacity within the senior management team at GM and SM level, across various business units Additional posts have been advertised and are in various recruitment stages 4. Strategic projects Pioneers project – identified 15 of the 26 pioneers to be included in the narrative of NSFAS impact over 26 years APP has been revised with new KPIs consistent with the principles of the student centred model – approved by the Board 5. R14m disbursement R14m internal review by NSFAS internal audit partner and integrated forensic investigation via DHET appointed supplier and an ongoing case opened by IntelliMali against Ms. Mani 1. Presidential Announcement – Fee Free Higher Education – 16 December 2017 Initial planning scenarios prepared in December for discussion with USAF Closed session with members of the NSFAS Board EXCO, followed up by full Board meeting on 24 January 2018 Finalised set of FAQ in consultation with the DHET – for release 10 January 2018 Additional budget confirmed by National Treasury and announced in Budget speech New bursary agreement has been crafted consistent with the DHET FAQs Allowance standardisation to be effected in March 2018 2. Confirmation of Funding Decisions Funding decisions have been communicated to 120k students to date, of which 53K are from TVET colleges and the remainder from Universities. A further 183k have been assessed as financially eligible but NSFAS requires confirmation of their admission to an institution prior to funding is firmed up. 3. Disbursement Programme Onboarding of two new banks to assist with disbursements is progressively fairly well Made payments to students (FTEN and returning) at sBux institutions in February 2018 Made upfront payments to non-sBux institutions in January 2018 (for both TVETs and Universities) 4. Bargaining council industrial action NEHAWU members embarked on protest action on 20 February 2018, citing concerns in respect to the bargaining process (in relation to remuneration and the collective agreement). Continued for four days, with resolution reached on 23 February 2018, all returning to work on 26 February 2018 Minimal impact on core operations but an “experience” impact on client facing (Contact Centre) High-level Overview of NSFAS 2

3 NSFAS TOP MANAGEMENT Chief Executive Officer Mr. Steven Zwane Chief Financial Officer Mr. Lerato Nage Human Resources Executive Ms. Vuyokazi Dwane Chief Information Officer Mr. Ashveer Rajcoomar Chief Risk Officer Ms. Pavashini Naidoo Acting Chief Operating Officer Mr. Victor Rambau NSFAS Senior Managers (building leadership bench strength) Prenika Reddy (04 September) Senior Manager: Recoveries Gilbert Muvavirwa (1 Dec 2017) GM: ICT Strategy Che Muller (09 October) Senior Manager: Loan Book Nthuseng Mphahlele (12 Feb 2018) GM: Business Operations Aslam Parker (01 October) Senior Manager: Information Security (Internal movement) Thandiwe Vilakazi (1 Jan 2018) SM: Business Efficiency Operations Simphiwe Nxumalo (1 Dec 2017) SM: Planning and Reporting Itayi Daringo (1 Feb 2018) SM: Treasury and Budgets Finance Lebogang Moloto (1 Dec 2017) GM: Business Enablement 3 High-level Overview of NSFAS

4 Integrated Performance Management
CUSTOMER (students impacted, graduating, with access) Make the lives of Colleagues’ much easier CONDUCT (clean audit, adherence to policies, manageable fraud levels) Protect our reasons for being by deliver on our road to green commitments COMMUNITY (poor communities reached, career guidance given and funding literacy) Build a generation of pioneers by providing access to higher education to those who might otherwise not COMPANY (business performance, efficiencies and effectiveness) Build a FIT for purpose organisation that makes the lives of students and colleagues much easier COLLEAGUES (diversity, talent management, Retention) Win the hearts of our colleagues by making their lives easier and creating a work friendly environment

5 PCHET - 2017 CLOSE-OFF REPORT
28 FEBRUARY 2018

6 EXECUTIVE SUMMARY HOW NSFAS RESPONDED NSFAS embarked on outreach program though-out the year to assist colleges on the ground NSFAS technical team engaged directly with TVET service providers( Adapt IT and Coltec) to resolve integration issues Formed a task team based in Ekurhuleni West College in Germiston to assist colleges with outstanding registration information NSFAS revised the process of signing of Schedule of Particulars(SOP) to facilitate quick turn around for payments

7 EXECUTIVE SUMMARY 2017 Close off
A total of R12bn worth of LAFSOP have been generated for Universities with R11.1 bn of these signed by Students. For TVETs colleges a total of R 1.8 bn has been generated with R 1.6bn worth of SOP accepted . To date NSFAS has paid a total of R11.3 bn to universities against R11.1 bn of LAFSOP signed and R1,7bn for TVETs against R1.6bn for the 2017 academic year Capacity and consolidation Programme for TVET for Smooth Application Process The R350 K threshold provided more students with the opportunity to further their education, however when the change happened, it was after the 2018 application closing date. To respond to our customer's needs, NSFAS extended an assistive capturing service to all TVET colleges across the country with 15 Contact centre agents assigned on the ground with the support of at least 74 interns

8 SUMMARY: 2017 KEY CHALLENGES
EXECUTIVE SUMMARY SUMMARY: 2017 KEY CHALLENGES Late submission of registration information by few Universities.. CUT been the most challenging Students Signing LAFSOP late in the process Funding decisions for additional Q1 to Q 3 and SASSA students finalised late in the year. Having a direct impact on LAFSOP signing Registration information which does not include course codes / has incorrect course codes – registration upload process would therefore not be completed Duplicates – registration information being uploaded for the same students, for the same process cycle. Students changing contact details NSFAS, in some instances not generating LAFSOP quick enough for registration uploaded – exceptions not being cleared quick enough in order for LAFSOP to generate. Submission of data to NSFAS by Universities through multiple channels

9 EXECUTIVE SUMMARY HOW NSFAS RESPONDED NSFAS embarked on outreach program though-out the year to assist Universities NSFAS technical team engaged directly with Universities service providers( Adapt IT and Coltec) to resolve integration issues Formed a task team through working with USAF and DHET university Branch as the central command centre for communication with all universities NSFAS revised the process of signing of Schedule of Particulars(SOP) to facilitate quick turn around for payments

10 2017 PAYMENTS 2017 Close off A total of R12bn worth of LAFSOP have been generated for Universities with R11.1 bn of these signed by Students. For TVETs colleges a total of R 1.8 bn has been generated with R 1.6bn worth of SOP accepted . To date NSFAS has paid a total of R11.3 bn to universities against R11.1 bn of LAFSOP signed and R1,7bn for TVETs against R1.6bn for the 2017 academic year Payments can only be made for students who have been accounted for in the form of registration and where a LAFSOP has been signed. DHET TVET allocation does not necessary translate into number of students at the college

11 2017 PAYMENTS 2017 Payments made to colleges against SOPs generated (expressed as a % of SOPs generated) is standing at 92%. 2017 Payments made to colleges against total allocation (expressed as a % of total allocation ) is standing at 71%. However, the POR received are mostly identified by student numbers, and NSFAS cannot identify students without an ID number, resulting in delays on the signing of these SOPs. – Affected colleges have been notified. NSFAS longer paying based on SOPs generated, but rather only paying once SOPs are signed and signing depends on proof of registrations. The task team is working tirelessly with Colleges to close the gap between generated and accepted, by requesting Colleges to provide ID numbers next to the student numbers already captured from the submitted PORs. Central Johannesburg College – with the intervention strategy implemented by NSFAS operations in January 2018, SOPS generated have increased to R35.4million due to registrations uploaded, therefore increasing percentage utilisation against SOP’s generated from 17% to 62%. - Holding up payment of the full R35.4million are the proof of registrations not yet received from the college. – Current unsigned SOPs have further reduced to the value of R (table on previous slide to be updated with new LAFSOP report). Tshwane North College – with the intervention strategy implemented by NSFAS operations in December, SOPS generated have increased to R61.8 million due to registrations uploaded, therefore increasing percentage utilisation against SOP’s generated from 23% to 77%. Ehlanzeni College - appears to have utilization reflecting at 312% but this is due to college not adhering to 70/30 TVET rules and had outrageously pushed up allowances in order to increase claim amount – This has been brought to the attention of the DHET via weekly DEHT TVET Branch Meeting. – We are also busy with the process of cancelling the allowances which were loaded by the college in November 2017 (inflated amounts) and only paying the tuition amounts for these students.

12 PAYMENTS MADE TO COLLEGE PAYMENTS MADE TO COLLEGE
PAYMENTS MADE TO TVETS (27 FEBRUARY 2018) TVET College Original allocation SOP'S ACCEPTED SOP'S NOT ACCEPTED TOTAL SOP'S GENERATED PAYMENTS MADE TO COLLEGE Boland TVET College 37,886,000 23,561,523 241,992 23,803,515 25,414,721 Buffalo City TVET College 35,041,000 29,687,556 649,635 30,337,191 29,677,700 Capricorn TVET College 79,211,000 61,238,311 1,609,115 62,847,426 64,324,663 Central Johannesburg TVET College 56,809,000 26,110,469 9,304,240 35,414,709 26,098,746 Coastal TVET College 85,901,000 61,094,481 137,089 61,231,570 62,899,084 College of Cape Town TVET College 50,324,000 26,649,400 180,128 26,829,528 29,113,745 East Cape Midlands TVET College 39,303,000 29,279,349 1,122,846 30,402,195 30,919,598 Ehlanzeni TVET College 41,150,000 45,048,840 83,750,912 128,799,752 36,880,463 Ekurhuleni East TVET College 57,383,000 38,510,517 953,573 39,464,090 38,998,247 Ekurhuleni West College TVET College 80,076,000 72,519,337 20,950,930 93,470,267 Elangeni TVET College 62,893,000 40,531,807 - 40,526,758 Esayidi TVET College 59,735,000 34,741,658 6,169,293 40,910,951 34,651,090 False Bay TVET College 34,619,000 22,768,463 462,371 23,230,834 23,253,491 Flavius Mareka TVET College 22,341,000 12,557,718 611,599 13,169,317 13,151,959 Gert Sibande TVET College 55,566,000 40,693,149 1,751,304 42,444,453 41,792,744 Goldfields TVET College 26,821,000 9,812,198 2,142,286 11,954,484 11,173,202 Ikhala TVET College 24,597,000 15,999,594 577,338 16,576,932 17,191,618 Ingwe TVET College 38,844,000 44,657,582 1,006,975 45,664,557 King Hintsa TVET College 22,870,000 19,175,046 75,010 19,250,056 20,238,825 King Sabata Dalindyebo TVET College 40,238,000 32,038,809 6,959,415 38,998,224 31,997,168 Lephalale TVET College 16,016,000 7,853,856 1,931,883 9,785,739 9,242,323 Letaba TVET College 32,395,000 28,320,908 3,763,047 32,083,955 Lovedale FET College 21,511,000 18,412,808 1,081,843 19,494,651 18,410,447 2017 Payments made to colleges against SOPs generated (expressed as a % of SOPs generated) is standing at 92%. ALLOCATION R VAULES SOP R VALUES TVET College Total Allocation SOP'S ACCEPTED SOP'S NOT ACCEPTED TOTAL SOP'S GENERATED PAYMENTS MADE TO COLLEGE Boland TVET College 37,886,000 23,561,523 241,992 23,803,515 25,414,721 Buffalo City TVET College 35,041,000 29,687,556 649,635 30,337,191 29,677,700 Capricorn TVET College 79,211,000 61,238,311 1,609,115 62,847,426 64,324,663 Central Johannesburg TVET College 56,809,000 26,110,469 9,304,240 35,414,709 26,098,746 Coastal TVET College 85,901,000 61,094,481 137,089 61,231,570 62,899,084 College of Cape Town TVET College 50,324,000 26,649,400 180,128 26,829,528 29,113,745 East Cape Midlands TVET College 39,303,000 29,279,349 1,122,846 30,402,195 30,919,598 Ehlanzeni TVET College 41,150,000 45,048,840 83,750,912 128,799,752 36,880,463 Ekurhuleni East TVET College 57,383,000 38,510,517 953,573 39,464,090 38,998,247 Ekurhuleni West College TVET College 80,076,000 72,519,337 20,950,930 93,470,267 Elangeni TVET College 62,893,000 40,531,807 - 40,526,758 Esayidi TVET College 59,735,000 34,741,658 6,169,293 40,910,951 34,651,090 False Bay TVET College 34,619,000 22,768,463 462,371 23,230,834 23,253,491 Flavius Mareka TVET College 22,341,000 12,557,718 611,599 13,169,317 13,151,959 Gert Sibande TVET College 55,566,000 40,693,149 1,751,304 42,444,453 41,792,744 Goldfields TVET College 26,821,000 9,812,198 2,142,286 11,954,484 11,173,202 Ikhala TVET College 24,597,000 15,999,594 577,338 16,576,932 17,191,618 Ingwe TVET College 38,844,000 44,657,582 1,006,975 45,664,557 King Hintsa TVET College 22,870,000 19,175,046 75,010 19,250,056 20,238,825 King Sabata Dalindyebo TVET College 40,238,000 32,038,809 6,959,415 38,998,224 31,997,168 Lephalale TVET College 16,016,000 7,853,856 1,931,883 9,785,739 9,242,323 Letaba TVET College 32,395,000 28,320,908 3,763,047 32,083,955 Lovedale FET College 21,511,000 18,412,808 1,081,843 19,494,651 18,410,447 Majuba TVET College 96,293,000 64,178,555 2,012,869 66,191,424 64,869,320 Maluti TVET College 43,511,000 37,865,716 1,734 37,867,450 37,635,573 Mnambithi TVET College 39,398,000 19,008,366 3,974,748 22,983,114 19,877,833 Mopani South East TVET College 40,305,000 29,715,280 175,470 29,890,750 Motheo TVET College 78,388,000 45,784,471 525,326 46,309,797 47,926,177 Mthashana TVET College 31,778,000 12,918,431 1,524,708 14,443,139 14,843,875 Nkangala TVET College 52,712,000 38,942,262 970,052 39,912,314 38,515,870 Northern Cape Rural TVET College 24,120,000 20,692,989 342,564 21,035,553 21,729,621 Northern Cape Urban TVET College 25,851,000 8,167,470 8,543,262 16,710,732 22,603,504 NorthLink TVET College 68,888,000 64,653,899 3,968,556 68,622,455 68,510,883 Orbit TVET College 78,177,000 36,494,793 6,936,745 43,431,538 45,781,671 Port Elizabeth TVET College 40,803,000 30,675,938 1,552,829 32,228,767 31,158,746 Sedibeng TVET College 56,611,000 42,476,702 3,251,867 45,728,569 49,653,325 Sekhukhune TVET College 31,457,000 20,442,802 537,219 20,980,021 21,670,221 South Cape TVET College 29,935,000 21,160,745 773,822 21,934,567 20,841,615 South West TVET College 89,312,000 49,983,651 7,885,082 57,868,733 55,957,273 Taletso TVET College 37,722,000 12,791,942 630,487 13,422,429 21,344,171 Thekwini TVET College 40,039,000 35,221,873 4,015,804 39,237,677 35,691,111 Tshwane North TVET College 80,718,000 47,659,983 14,157,841 61,817,824 47,464,382 Tshwane South TVET College 66,739,000 21,416,218 1,375,715 22,791,933 21,512,091 Umfolozi TVET College 67,621,000 56,780,357 518,381 57,298,738 56,941,766 Umgungundlovu TVET College 33,827,000 8,254,467 2,838,193 11,092,660 13,426,552 Vhembe TVET College 95,343,000 82,739,557 6,685,670 89,425,227 82,508,533 Vuselela TVET College 40,785,000 20,207,172 6,569,943 26,777,115 29,545,788 Waterberg TVET College 31,122,000 29,313,983 93,896 29,407,879 29,037,035 West Coast TVET College 41,777,000 26,642,998 27,924,535 Western TVET College 52,858,000 23,458,169 4,274,894 27,733,063 29,005,699 GRAND TOTAL 2,437,620,000 1,648,912,168 229,570,501 1,878,482,669 1,731,333,286

13 PAYMENTS MADE TO COLLEGE
PAYMENTS MADE TO TVETS (27 FEBRUARY 2018) TVET College Original allocation SOP'S ACCEPTED SOP'S NOT ACCEPTED TOTAL SOP'S GENERATED PAYMENTS MADE TO COLLEGE Majuba TVET College 96,293,000 64,178,555 2,012,869 66,191,424 64,869,320 Maluti TVET College 43,511,000 37,865,716 1,734 37,867,450 37,635,573 Mnambithi TVET College 39,398,000 19,008,366 3,974,748 22,983,114 19,877,833 Mopani South East TVET College 40,305,000 29,715,280 175,470 29,890,750 Motheo TVET College 78,388,000 45,784,471 525,326 46,309,797 47,926,177 Mthashana TVET College 31,778,000 12,918,431 1,524,708 14,443,139 14,843,875 Nkangala TVET College 52,712,000 38,942,262 970,052 39,912,314 38,515,870 Northern Cape Rural TVET College 24,120,000 20,692,989 342,564 21,035,553 21,729,621 Northern Cape Urban TVET College 25,851,000 8,167,470 8,543,262 16,710,732 22,603,504 NorthLink TVET College 68,888,000 64,653,899 3,968,556 68,622,455 68,510,883 Orbit TVET College 78,177,000 36,494,793 6,936,745 43,431,538 45,781,671 Port Elizabeth TVET College 40,803,000 30,675,938 1,552,829 32,228,767 31,158,746 Sedibeng TVET College 56,611,000 42,476,702 3,251,867 45,728,569 49,653,325 Sekhukhune TVET College 31,457,000 20,442,802 537,219 20,980,021 21,670,221 South Cape TVET College 29,935,000 21,160,745 773,822 21,934,567 20,841,615 South West TVET College 89,312,000 49,983,651 7,885,082 57,868,733 55,957,273 Taletso TVET College 37,722,000 12,791,942 630,487 13,422,429 21,344,171 Thekwini TVET College 40,039,000 35,221,873 4,015,804 39,237,677 35,691,111 Tshwane North TVET College 80,718,000 47,659,983 14,157,841 61,817,824 47,464,382 Tshwane South TVET College 66,739,000 21,416,218 1,375,715 22,791,933 21,512,091 Umfolozi TVET College 67,621,000 56,780,357 518,381 57,298,738 56,941,766 Umgungundlovu TVET College 33,827,000 8,254,467 2,838,193 11,092,660 13,426,552 Vhembe TVET College 95,343,000 82,739,557 6,685,670 89,425,227 82,508,533 Vuselela TVET College 40,785,000 20,207,172 6,569,943 26,777,115 29,545,788 Waterberg TVET College 31,122,000 29,313,983 93,896 29,407,879 29,037,035 West Coast TVET College 41,777,000 26,642,998 - 27,924,535 Western TVET College 52,858,000 23,458,169 4,274,894 27,733,063 29,005,699 GRAND TOTAL 2,437,620,000 1,648,912,168 229,570,501 1,878,482,669 1,731,333,286 NSFAS no longer paying based on SOPs generated, but rather only paying once SOPs are signed and signing depends on proof of registrations.

14 FREE EDUCATION IMPLEMENTATION
28 FEBRUARY 2018

15 DHET BURSARY FUNDING PROGRAMME FOR HIGHER EDUCATION
The guidelines for Universities and TVETs which informed our actions and processes Universities TVETs Poor and working class students are defined as those from families earning less than R350K gross household income for university students; Returning students will still be fully funded in line with contract rules with 2018 funding as bursary; All students qualifying for funding will not be required to pay upfront fees, this will be paid as part of the first payment towards the tuition fee; The new funding arrangement will be phased-in over a five year period for university students with full cost of study for FTEN and bursary for continuing students; First time entry (FTEN) students refers to those who are entering public university for the first time in 2018; All students who qualify for bursaries must sign a contract with NSFAS which will have binding obligations such as academic requirements and service requirements; The criteria of financial and academic eligibility will still apply in the new funding arrangement; Academic eligibility implies the student has met the academic progression requirements (n+2, 50% enrol) and is accepted at the public higher institution of learning; Financial eligibility means the student is dependent on a gross household income of no more than R350K per annum; Academic progression will still be determined by the N+2 and 50% enrolment. Household income can be based on calculation on the basis of legal guardian/parents/spouse of applicant/applicant; Funding includes actual cost of tuition, prescribed study materials, cost of accommodation, meals and basic requirements capped at specific amount; Students may qualify for subsidised accommodation and living costs based on need determined by policies implemented at institution level; Accommodation will be capped at defined institutional accommodation rates; Student may qualify for a capped accommodation allowance/transport allowance; Debt – Institutions will be requested to register all NSFAS continuing students who have university debt in A due diligence will be conducted to quantify the amount of debt owed by NSFAS students to university. Subsidised accommodation and subsistence refers to provision of cost of accommodation, meals, basic living requirements capped at specific amounts according to policies defined by institutions. Students who are admitted to TVET colleges and who meet the admission criteria in terms of performance and who are from family earning less than R350K per annum will not pay tuition fees from 2018 onwards; Returning students wouldn’t need to apply to NSFAS, data to be exchanged between NSFAS and the Institutions; DHET will cover tuition fee increment on behalf of TVET students from households earning greater than R350K and up to R600K a year during the 2018 academic year; NSFAS will pay the tuition fees directly to the TVET colleges, strict progression rules must be applied and are the responsibility of the colleges; Average accommodation and living cost including meals/transport may apply to TVET students from families with gross household income of up to R350K per annum; TVET student must apply to NSFAS for bursaries to cover accommodation or transport directly or via Institutions; NSFAS will verify qualifying students through the means test for allowances and accommodation/transport; TVET students who qualify for bursaries to cover subsidised accommodation/transport will have to sign a contract (NSFAS Bursary Agreement) with NSFAS; The contract to be signed by students who qualify for NSFAS managed bursaries for accommodation/transport will have binding obligations attached which will include academic requirements, consistent attendance and service requirements; Accommodation and subsistence or transport implies cost of accommodation, meals and basic living requirements/transport capped at specific amount for TVET students who need it; Bursary rules and guidelines will be applied for TVET colleges to determine eligibility for and provision of NSFAS managed bursary; and DHET to communicate criteria for qualifying students and work with NSFAS identify students that qualify and facilitate applications. NSFAS Students are exempt from upfront fees such as registration fees, these will be settled by NSFAS as part of first payment towards the fees. 15 Critical Issues Highlighted

16 DHET BURSARY FUNDING PROGRAMME FOR HIGHER EDUCATION
Revised business due to Presidential Pronouncement The Presidential announcement on full subsidised free higher education for deserving poor and working class university students starting in 2018 has resulted in the following changes of NSFAS Business rules mapped along the value chain: Changes in rules Original design MONITOR, EVALUATE & REPORT MAINTAIN & SERVICE SOLICIT ONBOARD SOLUTION FULFIL Channels: Online NYDA Manual Means Testing; Race Quantile Dependency Ration SASSA Type of Products Loans & Bursaries Caps DHET - 76K for Univ. & 46K TVETS Funders - Funder specific allocations Contracting: LAF/SOPS Allowances: Variable per student Payments: SBux, Tuitions or third party; and NSFAS Finance Channels: FAO/ SSS/CC/Website TVET training scheduled for January 2018; Engagements include: DHET SAFETSA SACPO FAPSA TVETCGC NSFAS to submit quarterly reports to the Board and DHET; NSFAS to issue remittance advices bi-weekly; SOP report to be availed via the NSFAS NOW integration; TVET colleges are required to submit attendance registers monthly to NSFAS in terms of the DHET rules; Channels Applications lists from institutions; - Capture (re-validation & evaluation) CACH integration; Means Test (Simplified) SASSA 350K family income validation via Credit Bureau Continuing Students Course average of 50% N + 2 Engagement with institutions Cat 2 - Applications information from institutions Cat 3 – applications information via CACH Type of Products Bursaries (Universities) TVET Full cost of study Caps (No caps) Full Cost of Study Contracting NSFAS bursary Agreement Allowances: Average per student informed by costs provided by institutions Re-contracting

17 DHET BURSARY FUNDING PROGRAMME FOR HIGHER EDUCATION
Principles for Free Higher Education and what these means to NSFAS and its mandate NSFAS DHET and MTT to continue to facilitate the NSFAS Act review by January 2018; Alternative funding models will be investigated for the students that fall outside the income threshold to qualify for bursaries Tuition fees to be paid directly TVET colleges Infrastructure plans being planned to address student housing (SHIP) Due diligence to be conducted for student debt and work out a process to address this Policy guidelines must be made available DHET to determine the in study service requirements NSFAS will continue to manage and administer state funds aimed at providing Free Education. 1 NSFAS NSFAS to transition into a full bursary provider over the phasing in period of Free Education. 2 “Poor and working class” means that the prospective student comes from a family with a gross household income of up to R per annum. 3 Verification of SASSA status will be conducted through Department of Social Development (DSD) systems 4 UNIVERSITIES All qualifying students receiving funding from NSFAS must sign a contract with associated binding obligations to be stipulated in the Bursary Agreement (addendum) 5 Universities to still accept NSFAS beneficiaries who are owing the universities Work with NSFAS to ensure no double dipping for Top Up students All universities must ensure that they manage FTEN enrolments in terms of their agreed upon targets Collect ID numbers of legal guardians/parent/spouses for those FTEN students who are given space and qualify under the new criteria and pass to NSFAS for funding For students not allocated space, Institutions to refer to CACH Assist with signing of SOPs and NBAs Universities post study service requirements 6 Verification of household income declared will be validated through 3rd party sources for all applications received 6 Bursaries will be granted at full cost of study - All eligible students will be provided with a bursary that covers the actual cost of their tuition, plus a NSFAS determined allowance for prescribed learning materials. 7 Funding decisions will follow firm offers confirmation from Universities and TVETs 8 Top Up funding will still apply for those not fully funded by the respective scholarship or bursary 9 NSFAS to determine maximum allowance values TVETS Bursary rules and guidelines will be applied for TVET colleges to determine provision of bursaries Collect ID numbers of legal guardians/parent/spouses for those FTEN students who are given space and qualify under the new criteria and pass to NSFAS for funding Assist with signing of SOPs and NBAs Capturing and submitting of attendance 10 NSFAS will continue to remain dependant on DHET grant to administer Free Education funding in accordance with allocation 11 NSFAS will continue to administer funds on behalf of other funders 12 NSFAS will continue managing its debts as per the loan book evaluation 17

18 Continuing Students – R122K
DHET BURSARY FUNDING PROGRAMME FOR HIGHER EDUCATION Areas of Concern pursuant to the drafting of the FAQs that will inform the policy Continuing Students – R122K The threshold of R122K for continuing students remains a risk. The current students in the system who couldn’t be funded during the previous academic years, might feel discriminated against. The students representatives have rejected this proposal as they feel the continuing/senior students are not benefitting from this new funding programme and this may lead to potential conflict. Historic & NSFAS Debt Historic debt remains an issue among students as students continue to be excluded from Universities due to debt. Students are unhappy that historic debt are kept in place. Historic debt is waived for NSFAS Beneficiaries for 2018. NSFAS Debt recovery will be severely impacted by the fee free decision which will mean that we wont be able to meet debt recovery targets associated with APP, 50/50 partnership funding and upfront payments to institutions will also be impacted in the process. It is NSFAS Management view that the organisation continues to collect (NSFAS Debt is due and payable), leverages the SARS process and transition to donor accepting functionality in the process. The Pioneers programme will also assist in activating recovery and donation. Funding Budget The funding decision could result in additional income being required to fund students due to take up by students for funding. The recovery of debt and the lack thereof will also impact available funding as money recovered is used for funding and upfront payment. To mitigate this, NSFAS will make funding decisions based on University or TVET acceptance which will be a new rule therein. N + 1 DHET is proposing N+1 for the new bursary scheme. NSFAS has indicated its discomfort with this progression rule as it discriminates against the possibility to conclude studies especially those from poor backgrounds who often struggles to adapt to the university environment. NSFAS is proposing continuing with N+2. Accommodation Demand for accommodation will continue to increase with student uptake of the new funding programme. Shortage of accommodation will continue to be a risk for NSFAS beneficiaries. NSFAS take their cues from the institutions in terms internal and accredited accommodation outside the university. NSFAS will pay on the basis of a signed contract. DHET, USAF and NSFAS will constitute a workstream to focus on accommodation. 18

19 2018 APPLICATIONS PROGRESS REPORT
28 FEBRUARY 2018

20 2018 APPLICATIONS EXECUTIVE SUMMARY 1.1 ACHIEVEMENTS 1.2 CHALLENGES
The NSFAS Management has been hard at work since the 2018 application cycle opened on the 01st of August 2017, including TVET walk-ins during the month of January 2018 through to the 1st week of February, 2018. 1.1 ACHIEVEMENTS 1.2 CHALLENGES Even though a lot has been achieved in the 2018 Application cycle compared to previous years, there have also been challenges. Some of the critical challenges are listed below: As a results of changes in the sector, including the Presidential Pronouncement on Fee Free Higher Education, some of the NSFAS systems and processes were not flexible enough to respond to the changes during required short timeframes. This led to a lot of manual workarounds in order to make funding decisions; NSFAS require inputs from institutions and other stakeholders for decision making, this has been a major dependency particularly this year due to the Presidential pronouncement to ensure we minimise the risk identified by all key stakeholders; Some of these inputs were delayed, thereby impacting the speed at which NSFAS may make funding decisions. In other instances, the data was received with many errors or had missing fields. These inputs include: Admissions lists in order to confirm funding for FTENS; Academic results for returning students; Cost of qualifications required to estimate allowances for institutions. NSFAS human capacity and skills remains one of the key priorities for management. However, many positions in key areas have been filled in the last few months and has led to some improvement. During this period the following have been achieved: Total of 408K applications received – 258K University & 149K TVETs; More than 90% of the received applications have been validated (DHA, SASSA, and Income verifications); NSFAS has confirmed and communicated funding for 117K students (67K – University & 50K TVETs); A further 113K (95K & 18K, University & TVETs respectively) students have been assessed to meet NSFAS funding criteria – pending confirmation of admission from the institutions; In order to sustain operations, and advance student allowances at campuses, NSFAS has made an upfront payment to both Universities and TVETs to the total of about R2bn in January; Furthermore disbursement of allowances to students on SBUX (13 institutions) have also been made for February; Category 2 applications – development work completed, UAT completed, sign off pending; Category 3 – CACH integration development work has been completed. UAT environment being prepared between NSFAS and CACH.

21 2018 APPLICATIONS EXECUTIVE SUMMARY 1.3 Key Initiatives
FUNDING DECISIONS & COMMUNICATION OF OUTCOMES In order to complete all funding decisions and disbursement of allowances to students, NSFAS will focus on the following outcomes: Continuously engage institutions, with the support of USAf and DHET, to ensure that all student admissions are send to NSFAS for funding decisions: Target Date: 23rd February Institutions have missed the agreed timelines, NSFAS has made a 2nd call to the institutions; Continuously engage institutions, with the support of USAf and DHET, to ensure that all academic results for returning students are submitted to NSFAS: Target Date: 02nd of March 2018. Complete funding decisions and communicate funding outcomes, including rejections, for FTENS and returning students. NB: Dependent on the two points above. Target Date: 02nd March 2018 Communicate funding outcomes to rejected students – 02nd March 2018. Internal – Commence with Category 2 applications processing: Target date: 28th February 2018; In other to mitigate the identified challenges, NSFAS management has implemented the following initiatives as priority for the organisation: Institutions Engagement, Servicing Team and Contact Centre: These are key areas that are student facing. NSFAS has ensured that processes, technologies and human capacity in these areas is adequate to meet the demands of the fee free higher education. Some of the ongoing initiatives include: Improved Contact Centre telephone system which will allow high call volume without disruptions. Realignment of the organisational structure in these areas informed by the NSFAS new value chain. NSFAS continues to recruit individuals in these areas. A Senior level dedicated team that continuously support all external stakeholders including students, institutions, PCHET, USAf, etc; External Support – NSFAS has engaged KPMG from September 2017 to ensure that the 2018 programme delivers on its mandate (Program Assurance). Also, the organisation has engaged Deloitte in order to bolster internal Programme and Change Management capacity. This engagement will also assist to kick start some of the key future initiatives like the 2019 Programme (Transformation); NSFAS will also identify and rollout disbursements together with Standard band & VBS. This is envisaged to reposition our SBUX brand and improve student experience at institutions.

22 RECOVERIES & SURPLUS REJECTION FEE FREE EDUCATION ADDITIONAL FUNDING
2018 APPLICATIONS – OVERALL ALLOCATION UNIVERSITIES & TVESTS The Minister of Higher Education and Training confirmed the revised 2018 allocations to NSFAS on the 14th February 2018. The revised allocations include the DHET Bursary Programme (Fee-Free Education) additional funding for both TVETs (R2.6 billion) and universities (R4.6 billion). Additional funding will be applied to First Time Entrants as provision had been made to fund all returning students from the original allocation. ORIGINAL ALLOCATION R’BILLIONS RECOVERIES & SURPLUS REJECTION FEE FREE EDUCATION ADDITIONAL FUNDING REVISED ALLOCCATION TVETs 2.579 - 2.585 5.164 UNIVERSITIES 10.320 1.525 4.581 16.426 TOTAL  12.899 7.166 21.590

23 FEE FREE EDUCATION ADDITIONAL FUNDING
2018 PROVISIONAL TVET COLLEGES ALLOCATIONS FTENS & RETURNING ORIGINAL ALLOCATION FEE FREE EDUCATION ADDITIONAL FUNDING REVISED ALLOCCATION FUNDING – R’BILLIONS 2.579 2.585 5.164 # OF STUDENTS 60 116 Allocations per institution for TVET colleges are determined by the DHET TVET Branch. Allocations for 2018 for TVET colleges have not yet been finalised.

24 NSFAS APPLICATIONS – SUMMARY
FTENS (26 FEBRUARY 2018) Since applications opened on the 01st August 2017 the total number of University applications received reached a peak of 408K (Inclusive of Jan TVET walk-ins); 29K applications with outstanding documents are being followed up by contact centre; In consultation with all stakeholders involved, NSFAS will determine the cut-off date to receive these outstanding documents from applicants – NSFAS proposal 09th March; Based on the admissions data received from institutions, NSFAS has confirmed funding for 117K (FTENS) students and communicated these funding outcomes to students and universities – 67K University & 50K TVET; 43K of the applications relate to Senior students who are applying for funding for the first time in Funding will be approved for all applications that meet the N+ 2 requirement. A further 113K applications have been assessed to meet funding criteria based on academic performance and family income – 95K University and 18K TVETS NSFAS ACTIVITIES NEXT TWO WEEKS: Complete Credit Bureau for the 50K outstanding applications – 28 February 2018 Finalise funding decisions and communications for FTENs, including rejections – ongoing; TOTAL UNIVERSITY TVETS Total number of applications Received Applications rejected/withdrawn (18 055) (16 964) (1 091) Subtotal Evaluation completed - A 80 326 Evaluation in progress - B 46 993 80 344 A – Evaluation completed/ Funding outcomes Funding Eligible with Admission Offer (Communicated) 67 790 49 579 Funding Eligible with Admission Offer (Not communicated) 43 641 31 376 12 265 Funding Eligible without Admission (Not Communicated) 95 422 18 482 B- Evaluation in progress / Funding outcome pending Awaiting supporting documentation 29 594 19 812 9 782  Awaiting Credit Bureau check 29 664 27 181 2 483 59 218

25 2018 APPLICATIONS – FTENS (UNIVERSITY)
DETAILED FUNDING REPORT (26 FEBRUARY 2018) UNIVERSITY NAME APPLICATIONS RECEIVED ADMISSIONS RECEIVED ADMISSIONS MATCHED TO APPLICATIONS FUNDED WITH ADMISSION NOT YET FUNDED BUT HAS ADMISSION FINANCIAL ELIGIBLE WITHOUT ADMISSION CAPE PENINSULA UNIVERSITY OF TECHNOLOGY 6,979 4194 1,627 2567 2,585 CENTRAL UNIVERSITY OF TECHNOLOGY 6,475 2331 1,989 342 2,040 DURBAN UNIVERSITY OF TECHNOLOGY 11,155 1702 1,437 265 5,900 GENERIC UNIVERSITY 52 17 9 157 39 MANGOSUTHU UNIVERSITY OF TECHNOLOGY 5,365 795 638 8 2,722 NELSON MANDELA METROPOLITAN UNIVERSITY 9,044 2785 2,293 492 3,278 NORTH-WEST UNIVERSITY 11,021 7186 5,397 1789 2,199 RHODES UNIVERSITY 1,404 755 516 239 179 SEFAKO MAKGATHO HEALTH SCIENC UNIVERSITY 2,107 802 671 131 707 SOL PLAATJE UNIVERSITY 503 154 128 26 250 TSHWANE UNIVERSITY OF TECHNOLOGY 22,653 9159 7,396 1763 7,979 UNIVERSITY OF CAPE TOWN 4,080 2558 1,454 1104 826 UNIVERSITY OF FORT HARE 4,328 853 675 178 2,050 UNIVERSITY OF FREE STATE 11,723 3349 2,803 546 4,907 UNIVERSITY OF JOHANNESBURG 26,466 8531 6,715 1816 11,300 UNIVERSITY OF KWAZULU NATAL 17,807 3051 2,458 593 9,656 UNIVERSITY OF LIMPOPO 8,282 3788 2,767 1021 3,315 UNIVERSITY OF MPUMALANGA 1,356 328 283 45 712 UNIVERSITY OF PRETORIA 6,435 4116 2,799 1317 964 UNIVERSITY OF SOUTH AFRICA 49,009 23981 12,242 11739 14,283 UNIVERSITY OF STELLENBOSCH 2,007 1824 880 944 97 UNIVERSITY OF THE WESTERN CAPE 6,074 4901 3,541 1360 162 UNIVERSITY OF THE WITWATERSRAND 6,950 2578 1,960 618 1,916 UNIVERSITY OF VENDA 7,677 3588 2,457 1131 2,931 UNIVERSITY OF ZULULAND 9,903 2264 1,882 382 4,381 VAAL UNIVERSITY OF TECHNOLOGY 4,533 1274 1,019 255 2,003 WALTER SISULU UNIVERSITY 15,115 2302 1,754 548 8,041 TOTAL 258,503 99166 67,790 31,376 95,422

26 2018 APPLICATIONS – FTENS (TVETS)
DETAILED FUNDING REPORT (26 FEBRUARY 2018) APPLICATIONS RECEIVED ADMISSIONS RECEIVED ADMISSIONS MATCHED TO APPLICATIONS FUNDED WITH ADMISSION NOT YET FUNDED BUT HAS ADMISSION FINANCIAL ELIGIBLE WITHOUT ADMISSION BOLAND COLLEGE 3,064 2,362 2,033 329 337 BUFFALO CITY COLLEGE 1,799 1,258 1,140 118 348 CAPRICORN COLLEGE 3,695 2,503 95 2,408 1,130 CENTRAL JOHANNESBURG COLLEGE 2,867 163 119 44 645 COASTAL KZN FET COLLEGE 3,297 127 101 26 1,072 COLLEGE OF CAPE TOWN 3,229 2,248 1,888 360 277 EAST CAPE MIDLANDS 2,315 32 6 287 EHLANZENI FET COLLEGE 1,869 54 39 15 461 EKURHULENI EAST COLLEGE 4,730 584 524 60 441 EKURHULENI WEST COLLEGE 6,206 5,374 4,771 603 271 ELANGENI COLLEGE 4,301 126 113 13 1,122 ESAYIDI FET COLLEGE 1,367 30 17 115 FALSE BAY COLLEGE 2,296 1,514 1,240 274 143 FLAVIUS MAREKA FET COLLEGE 1,977 9 144 GERT SIBANDE FET COLLEGE 4,168 1,664 1,477 187 168 GOLDFIELDS FET COLLEGE 1,286 21 20 1 84 HUGENOTE COLLEGE 76 8 5 41 IKHALA PUBLIC FURTHER ED AND TRAINING 1,468 24 22 2 268 INGWE PUBLIC FET COLLEGE 1,632 18 14 4 129 KING HINTSA PUBLIC FET COLLEGE 1,247 1,080 956 124 49 KING SABATA DALINDYEBO FET COLLEGE 2,084 34 27 7 LEPHALALE FET COLLEGE 890 233 16 217 96 LETABA FET COLLEGE 2,838 23 819 LOVEDALE PUBLIC FET COLLEGE 1,434 192 MAJUBA COLLEGE 6,541 5,977 5,691 286 182

27 2018 APPLICATIONS – FTENS (TVETS) – CONT’
DETAILED FUNDING REPORT (26 FEBRUARY 2018) APPLICATIONS RECEIVED ADMISSIONS RECEIVED ADMISSIONS MATCHED TO APPLICATIONS FUNDED WITH ADMISSION NOT YET FUNDED BUT HAS ADMISSION FINANCIAL ELIGIBLE WITHOUT ADMISSION MALUTI FET COLLEGE 3,116 49 44 5 384 MNAMBITHI FET COLLEGE 1,785 104 93 11 74 MOPANI SOUTH EAST FET COLLEGE 2,124 31 23 8 68 MOTHEO FET COLLEGE 4,529 3,901 3,379 522 297 MTHASHANA FET COLLEGE 1,600 780 701 79 99 NKANGALA FET COLLEGE 3,083 2,314 2,066 248 481 NORTHERN CAPE RURAL FET COLLEGE 1,774 21 18 3 101 NORTHERN CAPE URBAN FET COLLEGE 1,752 38 29 9 156 NORTHLINK COLLEGE 4,402 3,506 118 3,388 978 ORBIT FET COLLEGE 3,855 2,782 2,386 396 510 PORT ELIZABETH COLLEGE 2,154 408 337 71 348 SEDIBENG COLLEGE 5,068 61 13 243 SEKHUKHUNE FET COLLEGE 2,183 24 7 134 SOUTH CAPE COLLEGE 1,823 1,630 1,464 166 88 SOUTH WEST GAUTENG COLLEGE 6,455 5,541 4,941 600 471 TALETSO FET COLLEGE 2,096 41 34 280 THEKWINI FET COLLEGE 2,561 1,882 1,591 291 329 TSHWANA NORTH COLLEGE 4,539 145 113 32 1,175 TSHWANE SOUTH COLLEGE 2,928 76 25 567 UMFOLOZI COLLEGE 3,270 2,244 1,968 276 476 UMGUNGUNDLOVU FET COLLEGE 3,428 48 1,546 VHEMBE FET COLLEGE 6,258 5,333 4,868 465 140 VUSELELA FET COLLEGE 2,032 53 39 14 199 WATERBERG FET COLLEGE 1,728 45 30 15 325 WEST COAST COLLEGE 3,032 12 52 WESTERN COLLEGE 5,245 5,027 4,606 421 TOTAL 149,496 61,844 49,579 12,265 18,482

28 2018 REJECTED APPLICATIONS
COMMUNICATIONS Once NSFAS has received and verified all the admission data from University. The entity, shall in the week ending 2nd March 2018, complete its plans for communicating with students that do not qualify for funding; These students include: Missing documents and supporting documents; Does not meet NSFAS funding Criteria; and Doesn’t have academic criteria

29 NSFAS APPEAL PROCESS FTENS & RETURNING
The NSFAS Appeals Process aims to guide students (FTENs & Returning) that wish to dispute the funding decision made by NSFAS; The process applies the following business rules: The following are valid reasons for denial of funding or being placed on the unfunded list, and appeals will not be considered in such cases: Applications submitted past the NSFAS stipulated deadline; Applicants who did not submit supporting documents for their application by the NSFAS deadline; Applicants who were provisionally funded but did not register for their funded qualification by the deadline; Students who did not submit a signed NBA by the stipulated deadline date.; and Applicants for whom there was insufficient funding or for whom there was insufficient funding to fund their qualification (based on funder and funder product selected). New applicants will lodge an appeal with NSFAS directly using the NSFAS appeals form – New Applicants within the academic year that the funding decision is made. The form must be downloaded from the website or requested via from the appeals account New applicants must complete the form in full, sign it and submit it to the following address: New applicants should submit the recommendations to NSFAS on or before END OF FEBRUARY 2018 for this year ONLY, however in future the submissions must be made before start of the academic year / 31 January each SUBSEQUENT year thereafter.

30 2018 APPLICATIONS – RETURNING (UNIVERSITY)
DETAILED FUNDING REPORTS (26 FEBRUARY 2018) INSTITUTION ACADEMIC RESULTS RECEIVED ACADEMIC RESULTS RECEIVED - PASS RATE >= 50% ACADEMIC RESULTS RECEIVED - PASS RATE < 50% RETURNING STUDENTS - FUNDED CAPE PENINSULA UNIVERSITY OF TECHNOLOGY CENTRAL UNIVERSITY OF TECHNOLOGY 15 463 8 297 7 166 2 507 DURBAN UNIVERSITY OF TECHNOLOGY 21 336 16 438 4 898 9 448 MANGOSUTHU UNIVERSITY OF TECHNOLOGY 7 513 5 453 2 060 5 849 NELSON MANDELA METROPOLITAN UNIVERSITY 11 408 6 701 4 707 7460 NORTH-WEST UNIVERSITY RHODES UNIVERSITY 1 264 621 643 841 SEFAKO MAKGATHO HEALTH SCIENC UNIVERSITY 2 021 1 740 281 939 SOL PLAATJE UNIVERSITY 747 598 149 525 TSHWANE UNIVERSITY OF TECHNOLOGY 34 007 22 467 11 540 15 944 UNIVERSITY OF CAPE TOWN 4 526 2 084 2 422 2 614 UNIVERSITY OF FORT HARE UNIVERSITY OF FREE STATE 10 805 4 082 6 723 7790 UNIVERSITY OF JOHANNESBURG 21 502 14 114 7 388 16 714 UNIVERSITY OF KWAZULU NATAL 41 982 32 180 9 802 15 407 UNIVERSITY OF LIMPOPO 3 064 1 408 1 656 2 407 UNIVERSITY OF MPUMALANGA 1 055 843 212 737 UNIVERSITY OF PRETORIA 9066 4 493 4 573 4 184 UNIVERSITY OF SOUTH AFRICA 23 394 5 591 17 803 1 532 UNIVERSITY OF STELLENBOSCH 1 206 776 430 740 UNIVERSITY OF THE WESTERN CAPE *5 188 UNIVERSITY OF THE WITWATERSRAND 5 391 3 037 2 354 4 381 UNIVERSITY OF VENDA 11 007 8 637 2 370 9 089 UNIVERSITY OF ZULULAND 13 376 9 446 3 930 10 686 VAAL UNIVERSITY OF TECHNOLOGY 6 468 2 745 3 723 3 786 WALTER SISULU UNIVERSITY 21 960 15 963 5 997 5 987 GRAND TOTAL On a daily basis, NSFAS analyses academic results submitted by institutions on the day for funding decisions; This process will continue until all institutions have finalised their results. CPUT,NW,& Fort Hare, have not submitted academic results; **UWC have submitted their academic results flagged 2018 not 2017 – NSFAS working with UWC to resolve the issue; CHALLENGES WITH ACADEMIC RESULTS: Data issues when uploading into NSFAS databases – NSFAS working with Institutions to mitigating the issues;

31 13 2018 APPLICATIONS – RETURNING (TVETs)
DETAILED FUNDING REPORTS (26 FEBRUARY 2018) NSFAS has received academic results for TVET returning students. Based on the data received, the following indicates the number of students funded in the first batch. NSFAS assesses the data academic results received daily, in order to make more funding decisions for returning students. INSTITUTION FUNDED BOLAND COLLEGE 300 BUFFALO CITY COLLEGE 683 CAPRICORN COLLEGE 2275 CENTRAL JOHANNESBURG COLLEGE 147 COASTAL KZN FET COLLEGE 253 COLLEGE OF CAPE TOWN 433 EAST CAPE MIDLANDS 525 EHLANZENI FET COLLEGE 3 EKURHULENI EAST COLLEGE 963 EKURHULENI WEST COLLEGE 219 ELANGENI COLLEGE 274 ESAYIDI FET COLLEGE 579 FALSE BAY COLLEGE 229 FLAVIUS MAREKA FET COLLEGE 2 GERT SIBANDE FET COLLEGE 200 INSTITUTION FUNDED GOLDFIELDS FET COLLEGE 69 HUGENOTE COLLEGE IKHALA PUBLIC FURTHER ED AND TRAINING 245 INGWE PUBLIC FET COLLEGE KING HINTSA PUBLIC FET COLLEGE 154 KING SABATA DALINDYEBO FET COLLEGE 364 LEPHALALE FET COLLEGE 155 LETABA FET COLLEGE 195 LOVEDALE PUBLIC FET COLLEGE 355 MAJUBA COLLEGE 326 MALUTI FET COLLEGE 342 MNAMBITHI FET COLLEGE 258 MOPANI SOUTH EAST FET COLLEGE 576 MOTHEO FET COLLEGE 197 MTHASHANA FET COLLEGE 124 Row Labels Funded BOLAND COLLEGE 300 BUFFALO CITY COLLEGE 683 CAPRICORN COLLEGE 2275 CENTRAL JOHANNESBURG COLLEGE 147 COASTAL KZN FET COLLEGE 253 COLLEGE OF CAPE TOWN 433 EAST CAPE MIDLANDS 525 EHLANZENI FET COLLEGE 3 EKURHULENI EAST COLLEGE 963 EKURHULENI WEST COLLEGE 219 ELANGENI COLLEGE 274 ESAYIDI FET COLLEGE 579 FALSE BAY COLLEGE 229 FLAVIUS MAREKA FET COLLEGE 2 GERT SIBANDE FET COLLEGE 200 GOLDFIELDS FET COLLEGE 69 HUGENOTE COLLEGE IKHALA PUBLIC FURTHER ED AND TRAINING 245 INGWE PUBLIC FET COLLEGE KING HINTSA PUBLIC FET COLLEGE 154 KING SABATA DALINDYEBO FET COLLEGE 364 LEPHALALE FET COLLEGE 155 LETABA FET COLLEGE 195 LOVEDALE PUBLIC FET COLLEGE 355 MAJUBA COLLEGE 326 MALUTI FET COLLEGE 342 MNAMBITHI FET COLLEGE 258 MOPANI SOUTH EAST FET COLLEGE 576 MOTHEO FET COLLEGE 197 MTHASHANA FET COLLEGE 124 NKANGALA FET COLLEGE 351 NORTHERN CAPE RURAL FET COLLEGE 174 NORTHERN CAPE URBAN FET COLLEGE 116 NORTHLINK COLLEGE 308 ORBIT FET COLLEGE 544 PORT ELIZABETH COLLEGE 882 SEDIBENG COLLEGE 691 SEKHUKHUNE FET COLLEGE 225 SOUTH CAPE COLLEGE 595 SOUTH WEST GAUTENG COLLEGE 984 TALETSO FET COLLEGE 313 THEKWINI FET COLLEGE 280 TSHWANA NORTH COLLEGE 775 TSHWANE SOUTH COLLEGE UMFOLOZI COLLEGE 1432 UMGUNGUNDLOVU FET COLLEGE 151 VHEMBE FET COLLEGE 849 VUSELELA FET COLLEGE 296 WATERBERG FET COLLEGE 35 WEST COAST COLLEGE 385 WESTERN COLLEGE Grand Total 20243

32 CENTRAL JOHANNESBURG COLLEGE 147 COASTAL KZN FET COLLEGE 253
INSTITUTION FUNDED NKANGALA FET COLLEGE 351 NORTHERN CAPE RURAL FET COLLEGE 174 NORTHERN CAPE URBAN FET COLLEGE 116 NORTHLINK COLLEGE 308 ORBIT FET COLLEGE 544 PORT ELIZABETH COLLEGE 882 SEDIBENG COLLEGE 691 SEKHUKHUNE FET COLLEGE 225 SOUTH CAPE COLLEGE 595 SOUTH WEST GAUTENG COLLEGE 984 TALETSO FET COLLEGE 313 THEKWINI FET COLLEGE 280 TSHWANA NORTH COLLEGE 775 TSHWANE SOUTH COLLEGE 258 UMFOLOZI COLLEGE 1432 UMGUNGUNDLOVU FET COLLEGE 151 VHEMBE FET COLLEGE 849 VUSELELA FET COLLEGE 296 WATERBERG FET COLLEGE 35 WEST COAST COLLEGE 385 WESTERN COLLEGE 154 GRAND TOTAL 20243 Row Labels Funded BOLAND COLLEGE 300 BUFFALO CITY COLLEGE 683 CAPRICORN COLLEGE 2275 CENTRAL JOHANNESBURG COLLEGE 147 COASTAL KZN FET COLLEGE 253 COLLEGE OF CAPE TOWN 433 EAST CAPE MIDLANDS 525 EHLANZENI FET COLLEGE 3 EKURHULENI EAST COLLEGE 963 EKURHULENI WEST COLLEGE 219 ELANGENI COLLEGE 274 ESAYIDI FET COLLEGE 579 FALSE BAY COLLEGE 229 FLAVIUS MAREKA FET COLLEGE 2 GERT SIBANDE FET COLLEGE 200 GOLDFIELDS FET COLLEGE 69 HUGENOTE COLLEGE IKHALA PUBLIC FURTHER ED AND TRAINING 245 INGWE PUBLIC FET COLLEGE KING HINTSA PUBLIC FET COLLEGE 154 KING SABATA DALINDYEBO FET COLLEGE 364 LEPHALALE FET COLLEGE 155 LETABA FET COLLEGE 195 LOVEDALE PUBLIC FET COLLEGE 355 MAJUBA COLLEGE 326 MALUTI FET COLLEGE 342 MNAMBITHI FET COLLEGE 258 MOPANI SOUTH EAST FET COLLEGE 576 MOTHEO FET COLLEGE 197 MTHASHANA FET COLLEGE 124 NKANGALA FET COLLEGE 351 NORTHERN CAPE RURAL FET COLLEGE 174 NORTHERN CAPE URBAN FET COLLEGE 116 NORTHLINK COLLEGE 308 ORBIT FET COLLEGE 544 PORT ELIZABETH COLLEGE 882 SEDIBENG COLLEGE 691 SEKHUKHUNE FET COLLEGE 225 SOUTH CAPE COLLEGE 595 SOUTH WEST GAUTENG COLLEGE 984 TALETSO FET COLLEGE 313 THEKWINI FET COLLEGE 280 TSHWANA NORTH COLLEGE 775 TSHWANE SOUTH COLLEGE UMFOLOZI COLLEGE 1432 UMGUNGUNDLOVU FET COLLEGE 151 VHEMBE FET COLLEGE 849 VUSELELA FET COLLEGE 296 WATERBERG FET COLLEGE 35 WEST COAST COLLEGE 385 WESTERN COLLEGE Grand Total 20243

33 ADMISSIONS DATA 9.1 ADMISSIONS DATA 9.2 CATEGORY 2 & 3 APPLICATIONS
As indicated, NSFAS relies on inputs from institutions and other stakeholder in order to make funding decisions: This sections outlines what NSFAS has done, plans going forward, and the processes to ensure that outstanding inputs are submitted on time to finalise funding decisions and communicate outcome: The NSFAS institution support team and Servicing Team are in continuous engagements with the institutions to ensure that all outstanding admissions are submitted to NSFAS for funding decisions; While pending Admissions data, NSFAS has also identified students that qualify for funding but have not been admitted at institutions. This process will be closed on the 09/03/2017, where NSFAS will engage all stakeholders before unfunding these students who have not been admitted – this is assuming Registration data is received timeously; 9.1 ADMISSIONS DATA November 2017: NSFAS issues out s to institutions requesting Admissions Lists Institutions support and continuous engagement Initiative December 2017: NSFAS issues circular 9 to communicate presidential pronouncements and to mind institutions to submit Admissions lists December 2017: Only UCT submits admissions list 9.2 CATEGORY 2 & 3 APPLICATIONS Jan 2018: NSFAS completes TVET Training on integrations NSFAS has completed all the technical developments to integrate with institutions for Category 2 students (Students who have been admitted at institutions but did not apply to NSFAS); This integration will be deployed to share information with institutions in the month of March 2018; Integration with Central Applications Clearing House (CACH) for category 3 applications – on going 19 Jan 2018: NSFAS makes the first funding decisions and communicates to students and institutions 26 Jan 2018: NSFAS makes upfront payments to Universities and TVETs 02/03/2018 NSFAS closes receipt of Admissions lists from institutions for 2018 applications processing 21 Feb 2018: NSFAS agrees with USAf that Universities must submit outstanding data by no later than end of February

34 ACADEMIC RESULTS & REGISTRATION DATA
Academic Results for TVETS have been received from DHET and NSFAS has started making funding decisions for TVETS returning students; Majority of Universities have also submitted their Academic data to NSFAS. Academic data comes to NSFAS via a seamless integration between NSFAS and the institutions; CPUT, NW, & Fort Hare, have not submitted academic results; NSFAS institution engagement team is constantly assisting these institutions to ensure that outstanding data is submitted. Only SBUX institutions have submitted registration data to NSFAS. These institutions were prioritised in order to ensure that students allowances are paid timeously; The rest of the institutions, have not submitted registration data; NSFAS institution engagement team is constantly assisting these institutions to ensure that outstanding data is submitted.

35 PROVISIONAL ALLOCATION
2018 UPFRONTS - UNIVERSITIES INSTITUTION PROVISIONAL ALLOCATION UPFRONT PAYMENT PERCENTAGE CAPE PENINSULA UNIVERSITY OF TECHNOLOGY 447,649,560 58,502,138 13% CENTRAL UNIVERSITY OF TECHNOLOGY 251,753,877 32,901,049 DURBAN UNIVERSITY OF TECHNOLOGY 587,733,969 76,809,399 MANGOSUTHU UNIVERSITY OF TECHNOLOGY 155,801,390 20,361,272 NELSON MANDELA METROPOLITAN UNIVERSITY 389,925,649 50,958,353 NORTH-WEST UNIVERSITY 556,572,014 72,736,926 RHODES UNIVERSITY 70,074,153 9,157,806 SEFAKO MAKGATHO HEALTH SCIENC UNIVERSITY 115,202,562 15,055,518 SOL PLAATJE UNIVERSITY 29,034,155 3,794,397 TSHWANE UNIVERSITY OF TECHNOLOGY 1,223,654,764 159,916,208 UNIVERSITY OF CAPE TOWN 200,728,888 26,232,728 UNIVERSITY OF FORT HARE 351,739,445 45,967,899 UNIVERSITY OF FREE STATE 724,677,195 94,706,148 UNIVERSITY OF JOHANNESBURG 1,327,355,566 173,468,591 UNIVERSITY OF KWAZULU NATAL 789,063,551 103,120,630 UNIVERSITY OF LIMPOPO 567,063,384 74,108,015 UNIVERSITY OF MPUMALANGA 43,835,879 5,728,795 UNIVERSITY OF PRETORIA 444,974,772 58,152,577 UNIVERSITY OF SOUTH AFRICA 409,096,707 53,463,768 UNIVERSITY OF STELLENBOSCH 98,493,837 12,871,899 UNIVERSITY OF THE WESTERN CAPE 251,127,552 32,819,196 UNIVERSITY OF THE WITWATERSRAND 865,731,285 113,140,134 UNIVERSITY OF VENDA 401,234,219 52,436,240 UNIVERSITY OF ZULULAND 495,153,450 64,710,296 VAAL UNIVERSITY OF TECHNOLOGY 346,622,555 45,299,186 WALTER SISULU UNIVERSITY 700,699,623 91,572,582 TOTAL 11,845,000,000 1,547,991,750 Upfront payments were made to both Universities and TVETs on the 26th of January 2018 Upfront payments are limited to the available reserves being recovered funds; Upfront payments made were approximately 13% of the provisional allocations; An upfront amount of R386m was also paid to TVET Colleges

36 2018 UPFRONTS - TVETs INSTITUTION 2017 ALLOCATION 2018 ALLOCATION
UPFRONT PAYMENT BOLAND 37.9m 40.1m 6,012,508 BUFFALOCITY 35.0m 37.1m 5,561,007 CAPECOLLEGE 50.3m 53.2m 7,986,419 CAPRICORN 79.2m 83.8m 12,570,786 CENTRALJHB 56.8m 60.1m 9,015,588 COASTALKZN 85.9m 90.9m 13,632,489 EASTCAPEMID 39.3m 41.6m 6,237,386 EHLAZENI 41.2m 43.5m 6,530,505 EKURHULENIEA 57.4m 60.7m 9,106,682 EKURHULENIWE 80.1m 84.7m 12,708,061 ELANGENI 62.9m 66.5m 9,981,119 ESAYIDI 59.7m 63.2m 9,479,945 FALSEBAY 34.6m 36.6m 5,494,035 FLAVIUSMAREK 22.3m 23.6m 3,545,517 GERTSIBANDE 55.6m 58.8m 8,818,324 GOLDFIELDS 26.8m 28.4m 4,256,493 IKHALA 24.6m 26.0m 3,903,544 INGWE 38.8m 41.1m 6,164,543 KINGHINTSA 22.9m 24.2m 3,629,469 KINGSABATA 40.2m 42.6m 6,385,771 LEPHALALE 16.0m 16.9m 2,541,739 LETABA 32.4m 34.3m 5,141,087 LOVEDALE 21.5m 22.8m 3,413,796 MAJUBA 96.3m 101.9m 15,281,699 MALUTI 46.0m 6,905,196 MNAMBITHI 39.4m 41.7m 6,252,463 MOPANI 40.3m 6,396,404 MOTHEO 78.4m 82.9m 12,440,176 MTHASHANA 31.8m 33.6m 5,043,169 NCRURAL 24.1m 25.5m 3,827,844 NCURBAN 25.9m 27.4m 4,102,554 NKANGALA 52.7m 55.8m 8,365,395 INSTITUTION 2017 ALLOCATION 2018 ALLOCATION UPFRONT PAYMENT NORTHLINK 68.9m 72.9m 10,932,526 ORBIT 78.2m 82.7m 12,406,690 PORTELIZABET 40.8m 43.2m 6,475,436 SEDIBENG 56.6m 59.9m 8,984,166 SEKHUKHUNE 31.5m 33.3m 4,992,226 SOUTHCAPE 29.9m 31.7m 4,750,685 SOUTHWEST 89.3m 94.5m 14,173,815 TALETSO 37.7m 39.9m 5,986,481 THEKWINI 40.0m 42.4m 6,354,189 TSHWANENORTH 80.7m 85.4m 12,809,947 TSHWANESOUTH 66.7m 70.6m 10,591,479 UMFOLOZI 67.6m 71.5m 10,731,453 UMGUNGUNDLOVU 33.8m 35.8m 5,368,345 VHEMBE 95.3m 100.9m 15,130,934 VUSELELA 6,472,580 WATERBERG 31.1m 32.9m 4,939,061 WESTCOAST 41.8m 44.2m 6,630,010 WESTERNCOLLE 52.9m 55.9m 8,388,565 GRAND TOTAL 2,437.6M 2,579.0M 386,850,300

37 2018 SBUX UPFRONTS PER INSTITUTION
(FTENS & RETURNING) FIRST TIME ENTRANTS (FTENS) INSTITUTION UPFRONT FEB 2018 PER STUDENT PROPOSED PAYMENT UNTIL SOP IS AVAILABLE PER STUDENT NUMBER OF FTEN STUDENTS RECEIVED UPFRONTS AMOUNT DISBURSED(R) DUT 2,500 - NMU 432 1,555,200 UNIVEN 826 2,973,600 UNISA 155 387,500 SOL PLAATJE 11 14,300 TOTAL 1,424 4,930,600 RETURNING STUDENTS PROPOSED PAYMENT NUMBER OF RETURNING STUDENTS RECEIVED UPFRONTS 1,100 4,522 16,279,200 24 31,200 4,546 16,310,400 Universities & TVETs that are currently on sBux are not able to pay allowances directly to student As a result, NSFAS is advancing R2,500 per student towards books; R1,100 for food and R1,300 for travel (SPU) for students in sBux Universities and is also advancing R750 travel allowance for students at sBux TVETS. The upfront payment process is based on registration confirmations being received by NSFAS. First batch of disbursement done on 16th February 2018; Second batch of disbursements done on 22nd February 2018 As soon as additional funding lists & approved registration data is made available to sBux, additional disbursement files will be prepared and vouchers disbursed

38 2018 APPLICATIONS - DISBURSEMENTS
In 2018, NSFAS will use two existing channels, FNB (Institution) and SBUX/Celbux to disburse allowances to students; NSFAS will NOT introduce/onboard any new institutions into Celbux engagement; NSFAS plans to onboard, Standard Bank and VBS as additional disbursement channels June 2018. NSFAS has agreed with institutions to see out existing contracts between institutions and other disbursement providers, e.g. Fundi, etc. in order to prevent similar incidents that happened in 2017; NSFAS is also improving its processes and systems controls and reporting mechanisms to ensure that all transactions meet set business rules, e.g. segregation of duties when setting up funder rules and allocation tables; Implementation of audit trail on transactional databases; and user training; As a Mitigation – NSFAS has paid upfront to Universities and TVETS while completing all outstanding developments and testing; Detailed upfront report attached in Section – 16 & 17. ADDITIONAL DISBURSEMENT CHANNELS (VBS & SBSA) NSFAS is also in the process to onboard two additional disbursement providers – Standard Bank and VBS Bank; These channels will introduce Bank Cards with disbursement allocated in Pockets within the card; NSFAS will also introduce a Cash Pocket where students may access and withdraw cash at NO COST at service providers ATMs. The project is anticipated to be rolled out at selected institutions by July 2018; EXISTING DISBURSEMENT PROCESS (FNB & SBUX/CELBUX) In 2017, the PWC ICT Review identified the current disbursement process as one of the key areas that require improvement going into 2018; therefore, in preparation for the 2018 applications cycle, the following changes were completed: Rewrite Registration Handler – this piece of software processes Registration Data from institutions in order to create contracts for FTENs; Status – Completed; Contracts – As a result of the Presidential Pronouncements, NSFAS has had to change its Loan Agreement form into a Bursary Agreement. Bursary agreement conditions were discussed with USAf on the 23rd Feb NSFAS will implement these changes into the system.

39 2018 APPLICATIONS – NOTIONAL ALLOWANCE
NSFAS was asked to determine the Notional Student Allowances using a desktop analysis which seeks to standardise allowance across the ecosystem. It was identified that the disparities are vast for book, food and transport allowances, thus necessitate the DHET to intervene to ensure consistency across disbursement of allowances and adequate funding for the students. 1st of April 2018 is the planned implementation date for the standardised notional allowance. SUMMARY The Report was compiled by NSFAS and presented at the DHET and USAF task Team – below is the summary of NSFAS proposal: NSFAS Management presented the report to the USAf / DHET Task Team; The proposal and its recommendations was approved for implementation starting from 01st April; NSFAS to write to the Universities to advice them of the new allowances for students; and To communicate the transition plan for implementation Pros & Cons Advantages and disadvantages have been identified, i.e. Advantages: 90% quartile is high thus adequately covers funding needs; Ensure fairness through standardisations; Lead to earlier disbursement eliminating dependencies from Institutions. Disadvantages Students may receive more funding than what they need Cost the fiscus more; Disadvantage those with allowance above the notional allowances.

40 Tvet AS THE FOCUS FOR 2018 28 FEBRUARY 2018

41 Our Funding Process MONITOR, EVALUATE & REPORT MAINTAIN & SERVICE
SOLICIT ONBOARD SOLUTION FULFILL

42 Executive Summary The TVET task team was established in conjunction with NSFAS, DHET and SCAPO to bring to resolution issues that are outstanding from 2016 and The team consists of personnel from relevant servicing units within capable of dealing with these issues end-to-end. The team is based at Ekurhuleni West College Corporate Centre, and has been stationed there since 17 January 2018. Our stakeholder Engagement team has kept in contact with members of SACOP via ongoing engagements arranged by DHET. There is an open communication line and both parties understand the channels of engagement. Onsite Presence – NSFAS has made available members of our staff to assist TVET collages with registration process. University was extended the same offer on a need basis. NSFAS has ongoing Engagement with DHET TVET branch via meeting and engagement with DHET and TVET collages themselves including SACPO and student leaders. NSFAS attended the Conference for Student Support Services, key resolutions were agreed to in this conference which have become part of the programmes of NSFAS.

43 VALUE CHAIN NSFAS INTERVENTION SOLICIT NSFAS issued key messages of Fee Free Education to TVET colleges for a better understanding of the product. The used different media channels to inform the public of the funding opportunities at TVET colleges. NSFAS developed poster and issued them to TVET colleges electronically in January. Manual applications forms were issued to all colleges to manage long queue. Colleges were requested to use these as a drop and go. ONBOARDING NSFAS deployed 115 officials at TVET colleges to assist with capturing during the registration period. All college officials were trained on application process and integration with NSFAS in the week in January. Another Integration workshop is taking place in Pretoria on 27 February with the TVET colleges. NSFAS is working with DHET to build integration for the TVET results to speed up funding decisions for returning students. The updated TVET 2017 results were received on Friday, 23 February 2018. NSFAS is paying the Business Management Service Providers of the colleges to ensue that integration is smooth and colleges has the necessary software SOLUTION NSFAS has written to the DHET requesting an establishment of a Disability fund and a Draft policy was submitted for the DHET’s consideration. TVET colleges have been requested to submit admission data to NSFAS to ensure that the entity only funds students that have a place at a public TVET college and students are enrolled for approved programmes. FULFILL On 17 January NSFAS established a team that is based at Ekurhuleni West College (EWC) Corporate Centre to assist colleges with outstanding claims of This was after a significant number of colleges failed to claims their full allocation and in some instances not enough students applied for funding. NSFAS relaxed its process regarding signing of SOP’s and allowed colleges to submit proof of registration for the entity to release funding. The team in EWC physically verifies each and every proof of registration before payments are made. This team will remain at EWC until the end of the financial year and it consists of not less than ten officials. NSFAS is replacing the SOP this year with a new bursary agreement. We have also suggested some conditions for a bursary to the DHET to be included in the contract. NSFAS will be disbursing student allowances through Standard Bank and VBS this year. All TVET colleges were given upfront payments and were informed that the funds should also be utilised for allowances in colleges that have not yet migrated to NSFAS disbursing channels. NSFAS is paying allowances to the students that are on Sbux directly to ensure that accommodation and travel is paid.

44 VALUE CHAIN NSFAS INTERVENTION MAINTAIN & SERVICE NSFAS is meeting regularly with TVET stakeholders including the DHET TVET branch fortnightly. Workshop will be held soon before the financial year with member of the Financial Aid Committee at colleges to ensure that the Rules and Guidelines are understood and implemented correctly. NSFAS has build internal capacity to deal with TVET college matters apart from universities. To this end, a Senior Manager TVET Colleges is a process of been appointed with operations and a dedicated team in the contact centre is been established. REPORT & EVALUATE NSFAS is developing with the TVET business management service providers an automated solution that will assist the colleges to upload the remittance advise report on their systems. An attendance register solution is been developed to allow colleges to upload attendance of individual student on the NSFAS MyManager portal. These registers are used in the payment of TVET allowances. We recently learned that the colleges struggle to read the NSFAS SOP reports that are available to the colleges via the NSFAS MyManager portal. The entity will be engaging colleges on ways to improve the report and make it user friendly.

45 KEY ACTIVITIES PLANNED TILL FINANCIAL YEAR END
GOVERNANCE AND OVERSIGHT PCHET Update – Top of Mind Matters and 2018 Programme Update – 28 February Meeting with DHET USAF, SACPO, FAOs and Student Representatives NSFAS Media Briefing on funding progress for 2018 – 1st March NSFAS Board Meeting - 16th March 28 February – 16 March 2018 STRATEGIC PROJECTS Breakfast with Strategic Stakeholders Soft Launch of the Power of 26 campaign Pioneers Campaign (giving NSFAS the much needed human face) – celebrating governments’ student funding excellence during a gala dinner at Gallagher Estate (PCHET invited) Standardisation of the agreement form, allowances and application New NSFAS Target Operating Model 23 March 2018 FUNDING DECISIONING New beneficiaries decisioning to continue Confirmation of funding for continuing students Payment and Disbursement launch and implementation through the banking platforms Payment Optimisation 31 March 2018 45 High-level Overview of NSFAS


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