1. “First Things First: Creating a Culture of Trust
with
Scott Perry & Patty Parnell
Linn Benton Lincoln ESD
Introductions:
“Schools are the perfect equilibrium engine; they can absorb without noticeable change any new input despite any effort, time, or money you expend.”
“In times of drastic change, it is the learners who inherit the future. The learned usually find themselves beautifully equipped to live in a world that no longer exists.”
-Eric Hoffer, Reflections on the Human Condition

2. Today’s Discussion… School Leadership in an Information Age
The Power and Speed of Trust
Communication In Trust Cultures

3. Hunter/Gatherer Age Duration: thousands of years
Calendar: Focus on Spring, Summer, Fall – Store for Winter
Governance: Tribal

4. Agrarian Age Duration: 800 B.C. – late 1800s
Calendar: Spring Planting, Summer/early Fall Tending and Harvesting
Governance: Patriarchal

5. Industrial Age Duration: 1890 – 1980s Calendar: Year Round
Governance: Boss – Middle Management – Worker

6. Boss Middle Management Middle Management Middle Management W W W W W W

7. Information Age Duration: 1980s – 2020s Calendar: Year Round
Governance: Flat

8. Crystallized Intelligence
Leader (Coach, Support, foster trust, create systems, hard conversations)
Team Member
Crystallized Intelligence
Team Member
Team Member
Team Member
Fluid Intelligence
Team Member
Team Member
Team Member
Team Member

9. Fluid  the capacity of combined, synergistic thinking of school community members to problem solve in real time. 
Crystallized  the massive storehouse of education and experience that exists within all schools.

10. It’s just not possible any longer to “figure it out” from the top, and have everyone else follow the orders of the “grand strategist”.  The organizations that will truly excel in the future will be the organizations that discover how to tap people’s commitment and capacity to learn at all levels in an organization.”
Peter Senge “The 5th Discipline”

11. Most public schools today sit in the middle of the Information Age charged with preparing students for life and work in the Information Age and beyond…. and yet function with an Agrarian Age calendar…. and Industrial Age systems of management and communication.

12. Exciting New Ways of Doing Business
Learning Organizations
Professional Learning Communities
Critical Friends
Other…

13. One Common, Essential Ingredient…
High Trust

14. Maintaining high trust in complex challenging organizations…
Why is it necessary?
What exactly is it?
How do create it?
WHY:
A. Initiatives are needed/change is needed
Increased pressure to get students to standard (societal pressure, legislative, etc.)
Decrease pain
Help students be competitive into the future (China, India, etc.)
B. Briefly present the consolidated picture diagram about how the initiatives all work together
WHAT:
Building a culture of trust
Examples of high trust helping change and examples of how low trust can interfere with change.
C. Why is a culture of trust foundations to school change?
Increased trust = faster communication and lower cost
Increased trust = better access to the fluid and crystallized IQ of a school community
HOW:
Building Trust
Thirteen behaviors
Authentic listening

15. Sustained improvement will not occur without strong “System Readiness”…..

17. A Transformational Book
The Speed of Trust
A Transformational Book
by Stephen M.R. Covey

18. What is Trust?
Confidence
Integrity
Ability

19. What is Distrust?
Suspicion
Integrity
Ability

20. The Case for Trust Trust = Speed Cost Trust = Speed Cost
Scott, can you make the arrows show up?

21. Examples in business… HIPPA Berkshire Hathaway/Wal-Mart Deal
9/11 and air travel
HIPPA
Berkshire Hathaway/Wal-Mart Deal
 2 hours, 1 handshake

22. “Communication is the connective tissue of humanity…”
The Communication Catalyst

23. Barriers to Powerful Conversation:
We’re filterers…
We’re comfort seekers…
We’re approval junkies…
“Adequacy & belonging”

24. Something to think about…
How would I listen if I knew I already got what I wanted?
When did I last listen without revising, resisting, countering, fixing or altering?
When did you last learn something from someone? What made it possible?
What am I currently attached to? Is that attachment a help or hindrance in my ability to listen?

25. The Conversation Meter (the work of “Conversant”)
Pretense
Sincerity
Accuracy
Authenticity
The work of Mickey Connelly from “Conversant”

26. Best Practices in School Improvement
Effective Leadership
High Trust

27. Best Practices in School Improvement
Effective Leadership
High Trust

28. Contact Information: