1. Fatigue Risk Management
22 February 2017
9-Nov-18

2. Lisbeth Fromling Chief Health, Safety & Quality Officer
Background:
Msc Engineering (Structural engineering)
20 years with Quality and HSE leadership
Construction – QHSE Manager on two bridge projects – Oeresund Link and Great Belt Bridge
Oil Industry – Senior Director QMHSE Maersk Drilling
Manufacturing – Senior Vice President Quality and HS&E in Rolls-Royce Marine
Railway – Chief Health, Safety & Quality Officer Network Rail
9-Nov-18

3. 9-Nov-18
Network Rail
We own and operate the railway infrastructure in England, Wales and Scotland on behalf of the nation.
That’s 20,000 miles of track, 40,000 bridges and viaducts and thousands of tunnels, signals, level crossings and points. We also manage rail timetabling and 18 of the largest stations in England, Scotland and Wales.
We work round-the-clock to provide a safe, reliable experience for the millions using Europe’s fastest-growing railway each and every day.

4. Fatigue Risk Management
Fatigue is a high risk in Network Rail due to:
Complex rostering
Shift working
Long working hours
The risk is primarily related to workforce safety, although train accident risk is also impacted. This is a recognised risk in the industry, originally linked to fatigued workers making mistakes that caused train accidents. More recently, road traffic accidents related to fatigue have caused workforce fatalities and serious injuries.
9-Nov-18

5. The standard has been developed in close cooperation with our TU reps
Fatigue Risk Management
The Fatigue Risk Management project has been created to reduce the risks associated with fatigue in our organisation.
The project has two main deliverables:
The revision of the Fatigue Risk Management Standard
The creation and delivery of three online Fatigue Training Modules
The standard has been developed in close cooperation with our TU reps
9-Nov-18

6. The current state…
Internal and ORR audits have both demonstrated weaknesses in Network Rail’s ability to manage fatigue.
The current company standard NR/L2/ERG/003 is only aimed at ‘safety critical workers’ and does not refer to other workers or employees working for Network Rail.
Sentinel has not had the swipe in and swipe out function in place to control working hours effectively
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7. What are the main concerns?
Long working hours - connected with travel to and from home, and multiple obligations when arriving home
In the oil industry, colleagues work 12 hour shifts but then they have 12 hours off where everyday tasks are complete for them. For example, cooking, cleaning and the washing of clothes.
They do not have to commute home from work, or complete any family duties at home at the end of the day.
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8. What are the main concerns?
Shift working with multiple changes to working hours
Most other industries work dayshift or night shift for periods of time making it possible to adjust your body clock.
We are not good at planning well to avoid fatigue.
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9. What are the main concerns?
Health issues when not getting enough sleep
Fatigue can lead to higher risk of chronic health problems like high blood pressure, heart disease, and stroke.
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10. What are the main concerns?
Safety incidents impacting workforce, passengers and public
Fatigue impacts our ability to focus and concentrate.
Fatigue could cause you to loose focus when driving, sitting in a signal box, or being a lookout.
Fatigue also increases the risk of injury when completing a task. This could be a slip or a cut, or something much more severe
Fatigue can kill.
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11. What are the main concerns?
We are not good at speaking openly about fatigue
In a ‘macho’ environment it can be hard to admit to fatigue, and to challenge a colleague on fatigue - even though it can cause injury or even cost lives
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12. What is changing? Implementation of the standard will result in:
The business considering the risk of fatigue for all staff, not just those undertaking safety critical work
The introduction of a fatigue risk assessment where staff are working in excess of 60 hours within a 7 day period
The introduction of a second fatigue risk assessment when a worker works a 72 hour week – limiting the activities they can undertake
A 14 hour working day (door to door) will be the limit for staff
The maximum Fatigue Risk Index (FRI) score of 45 will be reduced to 40 thus reducing the fatigue risk exposure of our staff
There will be a requirement to keep records of staff working hours
Delivery of the training will:
Raise awareness of fatigue risks to all employees
Increase the understanding of specific risks associated with driving
Increase line managers knowledge of fatigue management, and their requirements to prevent fatigue
Sentinel
Swipe in and swipe out functionality will help support control of fatigue
9-Nov-18

13. What is the current process?
The standard:
Has been revised in line with the STE Standard Steering Group Process. Stakeholder engagement has raised some concerns with different areas of the businesses ability to comply with elements of the standard.
Work is currently underway to assess the impact of the standard across Network Operations and to create implementation plans.
The aim is to gain stakeholder approval to publish the revised Standard in June 2017 with a compliance date of September 2017.
The expectation will be for areas of the business that cannot comply by September 2017 to submit temporary variations in line with their implementation plans.
The Training Modules:
The three training modules are currently undergoing final editing including the addition of subtitles
The modules will be complete by end of Feb 2017, after which roll out will commence.
9-Nov-18

14. Next steps
Gain approval for publication of the revised standard in June 2017
Create briefing material in line with publication of the standard and roll out of the training.
Monitor embedment of the standard and fatigue training
Work with the Fatigue Risk Management Steering Group to identify ways to improve fatigue management following delivery of the project.
9-Nov-18

15. We still need to get better…
The standard and training is a first step
We still need to get better from there
We need to work together to find solutions to improve further
Your ideas are all welcome.
9-Nov-18

16. Any questions?
Act
Plan
Check Do