2. Commission Processing
Onyx Payments
Commission Processing
11/9/2018

3. Meeting Agenda Introductions Onyx Payments Overview Summary/Wrap-up
Our History
Non-Member and Member Agencies Processes
Supplemental Services
Summary/Wrap-up
11/9/2018

4. Onyx Payments Overview
11/9/2018

5. Onyx Payments History
11/9/2018

6. Onyx Payments Fast Facts
Leading market position – serves the largest 6 of the top 10 agents and hotels brands
Serves all segments of the travel market – Supply and Demand
Global footprint with extensive banking relationships
Highly customizable technology with proven 20+ year track record
Strong brand awareness
High customer retention rates – greater than 95%
Supports financial and non-financial transactions
Facilitates over $500 million in commissions annually
40,000 Participating Hotels
60,000 Member Travel Distributors
Supports 29 currencies
Conducts business in 200 countries
Process 100 million+ transactions annually
Billing or Invoices Services
Marketing fees
Incentives
GDS fees
Pay for Performance
11/9/2018

7. Diverse Customer Base More than 60,000 of the world’s travel agencies
More than 40,000 global properties
More than 60,000 of the world’s travel agencies
Accor Hospitality
Best Western International
Carlson Hospitality
Commune Hotels
Extended Stay
Fairmont Hotels and Resorts
Intercontinental Hotel Group
Kimpton Hotel & Restaurant Group
Malmaison
Mandarin Oriental
Marriott International
Omni Hotels and Resorts
Wyndham Hotel Group
American Express Travel
Boeing Travel Management
Booking Service International
BTI Central Europe
Expedia
FCM – Flight Centre
Hotel.de
Hotelguides.com
Orbitz Worldwide
Ovation Corporate Travel
Pro Travel Inc.
Roomkey.com
Travelocity
11/9/2018

8. Hierarchy of Needs Pyramid
11/9/2018

9. Network Without a Payment Provider
11/9/2018

10. Member Agencies
11/9/2018

11. Agent Commission Processing
Accounts Receivable Management
Consolidation of IATAs
40,000+ hotels in a single payment
Electronic payment in single currency of your choice
Electronic details with all transactions
Non-commissions, cancellations, no-shows
Online Customer Service
Payment tracking
Inquiry chasing resolution
Customer Support
Account Management
11/9/2018

12. Weekly Process Initiated within 48 hours of final funds receipt
Agencies who do not subscribe to our Membership have a significant amount of uncleared payments
11/9/2018