1. Communications Server “14” Voice Deployment
Tech Ed North America 2010
11/8/2018 6:37 PM
Required Slide
SESSION CODE: UNC314
Communications Server “14” Voice Deployment
Jamie Stark
Senior Technical Product Manager
Microsoft Corporation
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Complete an evaluation on CommNet and enter to win!
Tech Ed North America 2010
11/8/2018 6:37 PM
Required Slide
Complete an evaluation on CommNet and enter to win!
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Session Objectives An overview of Microsoft Communications Server “14” (CS14) investments to inform your enterprise voice deployment
Architectural components
Deployment Topologies
Signaling & media capabilities
New server-side voice features
Core call routing

4. Voice Investments CS “14” “OCS 2007 R2” “OCS 2007” 71% 17% 12%
Branch Resiliency
Datacenter Resiliency
Call Admission Control
Call park, Unassigned #
Topology changes
Media bypass
Enhanced 911 for United States
Routing changes
Analog devices
Common area phones
Private line
Malicious Call Trace (MCT)
Larger device portfolio
“OCS 2007”
Single Number reach
Attendant Console
Delegation/TeamCall
Response Groups
Session Initiation Protocol (SIP) Trunking
Dial-in audio conferencing
Higher definition video
UC Workflow activities
“Anywhere Access”
IM and Rich Presence
Common voice features
Unified messaging
Audio and video conferencing
Desktop integration
71%
17%
12%

5. Voice Investments – This Session
CS “14”
“OCS 2007 R2”
Branch Resiliency (SBA)
Datacenter Resiliency
Call Admission Control
Call park, Unassigned #
Topology changes
Media bypass
Enhanced 911 for United States
Routing changes
Analog devices
Common area phones
Private line
Malicious Call Trace (MCT)
Larger device portfolio
“OCS 2007”
Single Number reach
Attendant Console
Delegation/TeamCall
Response Groups
Session Initiation Protocol (SIP) Trunking
Dial-in audio conferencing
Higher definition video
UC Workflow activities
“Anywhere Access”
IM and Rich Presence
Common voice features
Unified messaging
Audio and video conferencing
Desktop integration

6. Agenda Topology changes Media bypass Enhanced 911 for US
Routing changes
Analog devices
Common area phones
Private line
Malicious Call Trace

7. Voice Topology: OCS 2007 R2 DMZ PIC XMPP UC Endpoints Remote Users
Archiving
Monitoring
DMZ
PIC XMPP
MSN
UC Endpoints
AOL
Yahoo
Remote
Users
UC Pool
AD DNS
Front End
Back End
Federated
Businesses
Edge
Services
SIP Trunking
Mediation Servers
ExUM
PSTN
Media GW
Direct SIP
On-premise
IP-PBX
Circuit
Packet

8. Front End (incl. Mediation)
Voice Topology: CS “14”
Archiving
Monitoring
DMZ
PIC XMPP
MSN
UC Endpoints
AOL
Yahoo
Remote
Users
UC Pool
AD DNS
Front End (incl. Mediation)
Back End
AV Conf.
Federated
Businesses
Edge
Services
SIP Trunking
Direct SIP
ExUM
Mediation Server
PSTN
IP-PBX
On-premise or online
Analog Devices
Media GW / SBA
Circuit
Packet

9. Mediation Service Colocation Enabled through two enhancements that lower TCO and optimize quality
Multiple Gateways per Mediation Service
CS “14” allows for Gateways to be connected to the same Mediation Service
Routes point to a Gateway
Topology document used to find an appropriate Mediation Service, inserted into the routing path
Mediation Service uses the GW-FQDN in the Request-Uniform Resource Identifier (URI) to route to appropriate Gateway
OCS 2007 R2
Route GW
Route_US
LAX_GW
Route_EUR
DE_GW1
DE_GW2
Route_APAC
SYD_GW
CS “14”
Route GW
Route_US
LAX_GW
Route_EUR
DE_GW1
DE_GW2
Route_APAC
SYD_GW

10. Mediation Service Colocation Enabled through two enhancements that lower TCO and optimize quality
Media Bypass of Mediation Server
Whenever possible media for calls egressing to the PSTN will flow directly to upstream device without traversing Mediation Server
Applies where media can stay local to a capable next hop - a site or branch
Does not apply where media is not local
Signaling continues to traverse Mediation Server role
Consolidation of most Mediation resources at the Data Center.
Mediation could be on a Front End, in a SBA, or standalone
Low CPU intensity enables running Mediation role on FE & Appliance

11. Media Bypass Benefits of direct routing of media
Topology simplification
Together with Survivable Branch Appliances, removes need for standalone Mediation Server in most local sites.
Greatly reduces total number of servers for lower Total Cost of Ownership.
Optimize media flow and Quality of Experience
Eliminate unnecessary hops and potential points of failure.
Save bandwidth across wide-area network (WAN) by not hair-pinning.
Improve voice quality:
Use of codec with optimal theoretical Mean Opinion Score (MOS).
No needless transcoding.
Reduction in latency and in probability of network quality issues.

12. Media Bypass Key Scenarios
Bypass to a media gateway
Gateways qualified for CS “14” will be supported for bypass.
G.711 over SRTP direct from Communicator to Gateway.
Bypass to select IP-PBXs (Specific versions TBD)
Keep in-branch media between IP-PBX and Communicator local without deploying Mediation Server on site.
May require Media Termination Point or similar – testing underway.
G.711 direct from OC to Cisco Unified Communications Manager (CUCM) Media Termination Point (MTP) to Cisco IP phone.
SIP Trunking
Support TBD – Carrier SBCs generally don’t accept connections from any client.

13. Media Bypass Example Topologies
PSTN Call from Main site via Gateway with bypass
PSTN Call from Branch via existing IP-PBX with bypass
PSTN Call from Branch via Gateway
PSTN Call from Main Site & Branch Office using Centralized SIP Trunking
PSTN Call with CAC Rerouting through Branch PSTN Connection
Main site call with CS “14” endpoint & PBX endpoint via Main PBX
Branch call between CS “14” endpoint & PBX endpoint via Branch PBX
Branch call between CS “14” endpoint & PBX endpoint via Main PBX

14. Media Bypass Example Topologies
Mediation shown here standalone for clarity Can also be collocated in the pool
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
Gateway
GW / SBA
Main Site (with Data Center)
Branch Site

15. Media Bypass PSTN Call from Main Site via Gateway
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
PBX
Endpoint
G.711
IP-PBX
PSTN
PBX
Endpoint
Mediation
Gateway
GW / SBA
Main Site (with Data Center)
Branch Site

16. Media Bypass PSTN Call from Branch via existing IP-PBX
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
Gateway
Main Site (with Data Center)
Branch Site

17. Media Bypass PSTN Call from Branch via Gateway
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
Gateway
GW / SBA
Main Site (with Data Center)
Branch Site

18. Main Site (with Data Center)
Media Bypass PSTN Call from Main Site & Branch Office using Centralized SIP Trunking
CS “14”
RT Audio Narrowband
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
G.711
GW / SBA
SIP Trunking
Main Site (with Data Center)
Branch Site

19. Main Site (with Data Center)
Media Bypass PSTN Call with CAC Rerouting through Branch PSTN Connection
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
GW / SBA
SIP Trunking
Main Site (with Data Center)
Branch Site

20. Main Site (with Data Center)
Media Bypass Main site call with CS “14” endpoint & PBX endpoint via Main PBX
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
Gateway
GW / SBA
Main Site (with Data Center)
Branch Site

21. Main Site (with Data Center)
Media Bypass Branch call between CS “14” endpoint & PBX endpoint via Branch PBX
CS “14”
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
Gateway
Main Site (with Data Center)
Branch Site

22. Main Site (with Data Center)
Media Bypass Branch call between CS “14” endpoint & PBX endpoint via Main PBX
CS “14”
RT Audio Narrowband
CS “14”
Endpoint
WAN
IP-PBX
CS “14”
Endpoint
G.711
IP-PBX
PBX
Endpoint
PSTN
PBX
Endpoint
Mediation
Gateway
Main Site (with Data Center)
Branch Site

23. PBX Deployment Scenarios Replace, Enhance, Add
Replace the PBX with a complete UC solution, like Sprint, Royal Dutch Shell & Lionbridge
CS “14” meets enterprise telephony requirements.
Connect to the PSTN via a SIP Trunk or gateway, and connect to any PBX during transition phase.
Enhance the PBX with Full UC, like AT Kearney & Alutiiq
PBX phone left in place for transition, often with Simultaneous ringing used to have both Communicator and PBX phone ring.
Click-to-call an option for some users to initiate or answer calls using PBX phone (RCC) with feature loss including Mobile access.
Add conferencing, presence & IM to the PBX, like Intel
Audio, video, and web conferencing using Communicator, or audio and web conferencing using their existing PBX phone. 
New “Join From” feature rings the user’s PBX phone automatically.
Gives organization the option to easily enable the voice capability in the future, but does not provide full UC capabilities such as mobile voice.

24. Private Line For the executive in your organization who has everything….
CS “14” introduces support for private line
Single SIP URI, single Exchange mailbox, single presence source
Receipt of inbound calls on private DID to same SIP URI
Private lines carry many of the same features
Call pickup & park work as expected
Simultaneous ringing & call deflection on primary line carry to private line
Private lines are different:
Available for inbound calls only
Overrides delegation, call forwarding, do-not-disturb and other routing options – private calls are always going to go through
Calls to a private line have a distinctive ring & “toast” pop-up

25. Malicious Call Trace
CS “14” provides the end-user the capability of tagging the prior call as a malicious call.
Supported in Communicator, Communicator Phone Edition & Attendant Console.
Tagging is reflected in the backend CDR database, enabling the CS “14” administrator to take action on the call.

26. Enhanced 911 Design Requirements and Goals for CS “14”
11/8/2018 6:37 PM
Enhanced 911 Design Requirements and Goals for CS “14”
Base requirement - provide location with emergency calls
The dispatchers must know the civic/street address of the caller
Locations may need to be to specific building, floor, wing, office, etc.
Support the roaming nature of Microsoft Communicator “14” users
Inside the network - automatic or manual
Outside the network - first manual then automatic for frequent locations
Connecting to the appropriate authorities without having a PSTN gateway for each emergency network location
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

27. Enhanced 911 Location Infrastructure
Enablement location provides flexible deployment
“Network Sites” – definition of where E911 services are available
Users – E911 enablement available through user policy
Location Information Server (LIS) added to CS “14” web components
Contains records of civic addresses associated with network identifiers
No additional server roles to purchase or manage
Renders locations to UC clients
Locations can be used independent of E911
Locations can be based on subnet, switch, port, Wi-Fi access point, and are updated on each client registration or network change

28. Enhanced 911 Partner Components
Emergency signaling and location conveyed from client via SIP trunks to 3rd party partner for PSAP routing
Connexon and Intrado have announced routing services
Based on National Emergency Number Association i2 architecture.
No P-ANIs required - Location delivered using PDIF-LO XML document as per RFC 4119
Consolidated and extended emergency trunk

29. Enhanced 911 Location Determination
Customer Site
Switch:
Port: 6/29
rd Ave NE #3222
Redmond WA 98052
0016E3A558CA 3
Chicago
911 Router 4
MSAG 2 1
Seattle
CS “14” Pool with LIS
E911 Service Provider
1 – Map of network elements and locations created in Location Information Server (LIS)
2 – LIS addresses validated with Master Street Address Guide
3 – Premise connected client acquires LIS URI, emergency dial strings, and configuration setting, and sends Location Request with IP / MAC / BSSID address to LIS upon registrations or network change
4 – LIS returns civic address to client based on network address lookup in database

30. Enhanced 911 Call Routing
Customer Site
Switch:
Port: 6/29
rd Ave NE #3222
Redmond WA 98052
0016E3A558CA 3 2 1 5
Chicago
911 Router 4
MSAG
Seattle
CS “14” Pool with LIS
E911 Service Provider
1 – Client initiates 911 call and includes location and E.164 number in SIP Invite
2 – CS “14” matches 911 number pattern and routes to SIP trunk connecting to E-911 Service Provider
3 – E-911 Router references civic address to route call to correct PSAP
4 – Service provider optionally conferences in on-premises security to call
5 – PSAP able to call back using E.164 number

31. Analog Device Management
Physical connectivity of Analog devices (FXS) provided by GW partners
All routing and policy enforcement for Analog devices centralized in CS “14” – eliminates the need to manage GWs as “mini-PBX”
CS “14” Call Detail Record (CDR) infrastructure used to track usage
Optimized routing allows Fax call routing through CS “14” without terminating Media
PSTN
Fax
CS “14”
Gateway
FXS
ATA
FXS
Analog Device

32. Analog Device Management
Physical connectivity of Analog devices (FXS) provided by GW partners
All routing and policy enforcement for Analog devices centralized in CS “14” – eliminates the need to manage GWs as “mini-PBX”
CS “14” Call Detail Record (CDR) infrastructure used to track usage
Optimized routing allows Fax call routing through CS “14” without terminating Media
PSTN
Fax
CS “14”
Gateway
Signaling
ATA
Media
Analog Device

33. Caller ID Presentation Controls
Admins can natively control what Caller ID is presented to receiving party (PSTN/PBX):
Per user/group controls to suppress/alter calling party number
Granular controls based on caller and destination number:
Alice calls an external PSTN number, caller ID is presented as
Alice calls an internal PBX number, caller ID is presented as
Override for “simultaneous ringing”: Bob calls Alice, who has simultaneous ringing configured to her mobile number; Bob’s caller-id is presented
Calling Name Display feature allows display name to flow CS “14”
Also Available for OCS 2007 R2 through KB

34. Caller ID Presentation Controls

35. Voice Routing Enhancements
Centrally manage number formatting prior to routing to PBX/PSTN
Alice calls ; based on route translation pattern, called number formatted to when using GW in Redmond
Alice calls ; based on route translation pattern, called number formatted to when using GW in London

36. Voice Routing Enhancements
Centrally manage number formatting prior to routing to PBX/PSTN
Alice calls ; based on route translation pattern, called number formatted to when using GW in Redmond
Alice calls ; based on route translation pattern, called number formatted to when using GW in London

37. Voice Routing Enhancements
Centrally manage number formatting prior to routing to PBX/PSTN
Alice calls ; based on route translation pattern, called number formatted to when using GW in Redmond
Alice calls ; based on route translation pattern, called number formatted to when using GW in London

38. Response Group Application Call Treatment, Queuing and Routing for Communications Server “14”
Announcement Service
Play message and transfer call for unassigned numbers
Call Treatment
Support .wma audio file format
More configurable prompts & any number of questions & answers
Queue time out / overflow
Support prompt
Support disconnect action
Routing
Agent Anonymization – caller doesn’t see SIP URI of agent handling call
Attendant Routing - route all calls independent of presence state and allow receptionist to select call in the queue.

39. Call Park Application Call Park and Retrieve Ringback
Orbit returned as extension number when call is parked
Parked caller is listening to Music on Hold
Call can be retrieved from PBX phone by dialing orbit
Ringback
Calls not retrieved are transferred to the person who parked the call (after timeout).
Transfer to Fallback Destination
Calls not retrieved and ringback failed are forwarded to configurable target, such as receptionist or other response group.

40. Voice Policy Enhancements
Provide admins flexibility to control user voice entitlements
Call Forwarding
Delegation
Call Transfer
Call Park
Simultaneous Ringing
Team Call
PSTN Rerouting
BW Policy Override
Malicious Call Tracing
Useful to address Common Area Device requirements

41. Session Objectives & Agenda An overview of Microsoft Communications Server “14” (CS14) investments to inform your enterprise voice deployment
Architectural components
Deployment Topologies
Signaling & media capabilities
New server-side voice features
Core call routing
Topology changes
Media bypass
Enhanced 911 for US
Routing changes
Analog devices
Common area phones
Private line
Malicious Call Trace

42. Complete an evaluation on CommNet and enter to win!
Tech Ed North America 2010
11/8/2018 6:37 PM
Required Slide
Complete an evaluation on CommNet and enter to win!
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

43. Related Breakout Sessions All of them in this room
Tech Ed North America 2010
11/8/2018 6:37 PM
Related Breakout Sessions All of them in this room
Monday
4:30PM
UNC320
CS “14”: What's New in Communicator “14” Experience & Backend
Amit Gupta
Tuesday
9:45AM
UNC311
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Mahendra Sekaran
1:30PM
UNC313
CS “14”: Voice Architecture and Planning for High Availability
Jamie Stark
3:15PM
UNC312
CS “14”: Network Considerations
Neil Deason
5:00PM
UNC314
CS “14”: Voice Deployment
Wednesday
8:00AM
UNC318
CS “14”: What's New in Conferencing Experience & Backend
Cameron & Tim
UNC317
CS “14”: Management Experience
Anand & Cezar
11:45AM
UNC321
CS “14”: Interoperability: Voice, Video, Conferencing, IM, & Presence
Francois Doremieux
UNC316
CS “14”: Monitoring and Reporting
Jared & Arish
UNC315
CS “14”: Setup and Deployment
Peter Schmatz
Thursday
UNC208
CS “14”: What's New in Devices
Avi & Sachin
You are here
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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View Related Unified Communications (UNC) Content at TechEd/after at TechEd Online
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Find additional Communications Server “14” content in the Technical Library, weekly technical articles at NextHop, and follow DrRez on Twitter
Check out Microsoft TechNet resources for Communications Server and Exchange Server
Visit additional Exchange 2010 IT Professional-focused content:
Partner Link or Customer Link (Name: ExPro Pword: EHLO!world)
Try It Out!
Exchange 2010 SP1 Beta download is now available from the download center!
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

45. Resources Learning Required Slide www.microsoft.com/teched
Tech Ed North America 2010
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Required Slide
Resources
Learning
Sessions On-Demand & Community
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© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

46. Tech Ed North America 2010 11/8/2018 6:37 PM
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

47. Required Slide Tech Ed North America 2010 11/8/2018 6:37 PM
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.