1. Stenner Peristaltic Pumps
Sales Training 2018
Introduction
Overview
How They Work
Sales Training
Receiving & Inspection
Installation & Operation
Contact Information

2. Introduction Stenner Peristaltic Metering Pump Advantages
One of the apprehensions of a peristaltic metering pump is replacing the tube which is a part of regular maintenance. Stenner has the answer with two tube replacement methods and both are easy and fast. Why? Latches are utilized instead of screws in the pump head and tools are not required.
The QuickPro® pump head
Only available from Stenner, this unique design is included with the Classic, SVP, M128 and S pump series. The pump head cover is used to collapse the roller assembly to remove the tube and to expand and lock the roller assembly after the tube has been installed. If you have a pump manufactured before May, 2011, don't worry, the patent pending QuickPro® retro-fits older pumps. Contact us for details.
The possibilities are endless with Stenner Pump products
The Econ pumps are compact, specifically developed for light duty applications. The tube replacement is effortless with the patented quick release pump head. Unlatch the cover, slide it off, and remove the tube. Place the new tube, slide the cover on and latch the cover. Complete instructions are in the manuals.
Single piece tube construction
Stenner pump tubes are manufactured as a single piece construction. During the manufacturing process, the tube fitting is bonded to the tube material making it a stronger connection because the fitting is not attached to the tube material in a separate operation.
Inspired by our customers for over 50 years
Stenner has been manufacturing peristaltic metering pumps since From raw goods to the final assembly, the majority of the pump components are produced in Jacksonville, Florida.

3. Overview
The Stenner Pump Company has been manufacturing peristaltic metering pumps since 1957

Why do business with the Stenner Pump Company?
The Stenner Pump Company has been manufacturing peristaltic pumps since Why do business with the Stenner Pump Company? Because what is important to you, has to be important to us and according to our customers it is performance. Reliable performance means a dependable pump and a dependable pump reduces service time and expense. Over the years the original pump has gone through revisions while keeping the well-engineered design in tact along with a total commitment to customer satisfaction. The same philosophy has remained as the product line grew.
Stenner Pump Manufacturer
Stenner manufactures from raw goods to the final assembly and produces the majority of the components at the corporate headquarters in Jacksonville, Florida. Click for a tour of the Jacksonville location. We work hard to control the processes to help control inventory and quality issues and we can humbly state a return rate of less than 1%. Our pump manufacturing process has allowed us to maintain a 3 day lead time with 98% on-time delivery.
We have various training materials available and are accessible by or phone for assistance. Our customers have inspired us and their input helps us to strive to be, an easy to do business with, kind of company. Contact us today.
Not sure about what a peristaltic pump is? Read more including Stenner’s unique features and a comparison with a diaphragm pump. Read customer testimonials.

4. How They Work
A peristaltic pump is a type of positive displacement pump used for pumping a variety of fluids. The fluid is contained within a flexible tube fitted inside a circular pump casing (though linear peristaltic pumps have been made). A rotor with a number of "rollers", "shoes", "wipers", or "lobes" attached to the external circumference of the rotor compresses the flexible tube. As the rotor turns, the part of the tube under compression is pinched closed (or "occludes") thus forcing the fluid to be pumped to move through the tube. Additionally, as the tube opens to its natural state after the passing of the cam ("restitution" or "resilience") fluid flow is induced to the pump. This process is called peristalsis and is used in many biological systems such as the gastrointestinal tract. The body of fluid is then transported, at ambient pressure, toward the pump outlet. Peristaltic pumps may run continuously, or they may be indexed through partial revolutions to deliver smaller amounts of fluid.

5. Sales Training
Getting started, Information you will need to know to sell and quote:
Need to know:
Output
Pressure
Fluid Temperature
Manual or Adjustable Output
Chemical and % of solution
Controls
Voltage
Accessories needed: Tanks, Mixers, ETC.
Or Manufacturer and Model we are bidding against.

6. Sales Training Pump Series: VX & FX
Both the Econ VX and FX offer a totally enclosed design with a brushed motor for light duty or general intermittent applications. The pumps work well for fluid transfer, sampling or injecting a variety of solutions. Both pumps are designed with the patented quick release pump head for effortless and fast tube replacement without tools. The pump tubes are manufactured as a single piece construction. The tube fitting is over molded to the tube material for a stronger connection.
The Econ VX is a variable speed pump and features an adjustable potentiometer. Choose from  a selection of six different models with output ranges of 0.8 to 38.8 gallons per day. Each model in the VX series is differentiated by the output and the pressure range. 
The Econ FX is identical to the VX except it is a fixed speed pump without an adjustment. The pump runs at full speed when power is applied. The FX outputs are the equivalent to the maximum output of the VX pump. Each model in the FX series is differentiated by the output and pressure range.

7. Sales Training Pump Series: Econ T
The Econ T provides a 24 event control capability with an integral timer in a compact pump for light duty applications requiring a dosing schedule. Injection of enzymes for drain line maintenance in commercial kitchens or convenience stores helps avoid costly visits from grease trap clearing companies. Biocide feed for Legionella prevention in small cooling towers, sanitation for water fountains or injecting liquid solar blankets or enzymes in commercial pools are a few of the applications for the Econ T. 
The pump features an enclosed housing and is wall mountable or select from the optional mounting accessories. The pump is equipped with a wall adapter power supply.  The Econ T is offered as a Tank System; the pump is shipped pre-mounted to the solution tank. The pump is approved by cULus for indoor and outdoor use and carries NSF 61 and 372. The 25 psi models are tested and certified by Intertek to Standard ANSI/NSF 50, equipment for swimming pools, spas, hot tubs, and other recreational water facilities.

8. Sales Training Pump Series: Econ FP
The Econ FP is a flow activated pump and can accept a dry contact signal or a VAC/VDC signal from any control equipment that responds to flow. The functions are easy to program on the six button control pad with a backlit LCD window. The pump features an enclosed housing, is wall mountable and carries cULus for indoor and outdoor use.  Mounting the pump vertically is required for wet environments or outdoor use. Optional mounting accessories are also available.
How It Works
The pump runs at a set time or a set speed according to the mode of operation selected. The control panel displays one of three operating modes, Seconds, Flow Switch and Auxiliary and the percent setting for each. To assist against tampering, two buttons are required for operation and the keypad will automatically lock if it remains idle for one minute.

9. Sales Training Pump Series: Classic Single Head
The Single Head Fixed & Adjustable Output Classic Series Pump is an ideal choice for treating problem water. The pump can inject water treatment solutions in common water treatment applications found in markets such as Water Conditioning, Animal Health, Industrial Process, Water and Wastewater, and Cooling Towers. The versatility of the product expands into other markets as well, such as Legionella prevention in Cooling Towers, sprinkler head cleaning in Irrigation and Horticulture and plating bath treatment in the Metal Finishing industry. The pumps are widely popular in the commercial pool industry for sanitizing swimming pool water or maintaining the equipment.
How the Single Head Adjustable Output Pump Works The output is determined by three factors; the rpm of the motor gears, the setting on the feed rate control and the pump tube size. The feed rate control has an external dial ring that is labeled L to 10 offering an adjustable output range from 5% to 100% in 2.5% increments.

10. Sales Training Pump Series: Classic Dual Head
Similar to the other models in the Classic series, the Double Head Adjustable Output Pump will dose solutions such as sodium hypochlorite, acid, polyphosphates, biocides for common water treatment applications that include disinfection, pH control, corrosion and scale control, oxidation and sanitization. This pump series provides twice the output for large Commercial Pool and Aquatic Facilities or Water and Wastewater treatment plants. The pump can also inject two compatible solutions at the same ratio. The Classic Series double head adjustable output pump is built the same way as the single head adjustable with the addition of another pump head that doubles the output.

11. Sales Training
Selecting from the various models/series is key to getting the right pump for the job at the right price. For more information and model specifics go to:
Model
Output US
Output PSI
Features
Pricing
Econ FX
GPD
25 & 80 PSI
Fixed Rate
$302.00
Econ VX
GPD
ADJ Speed Timer
$348.00
Econ FP
4.5 – 30 GPD
80 PSI
Flow Timer
$454.00
Econ T
3.0 – 115 OZ/HR
25 PSI
24 Hour Timer
$352.00
Classic Single Head
0.2 – 50 GPD
25 & 100PSI
Fixed or Adjustable
$391.00
Classic Dual Head
0.3 – 170 GPD
$554.00
SVP Series
0.3 – 85 GPD
Adjustable & 4-20mA
$962.00
S Series
0.05 – 85 GPD
Adjustable, 4-20mA, Flow Meter Timer $

12. Sales Training
Accessories: Stenner offers a lot of interesting accessories. Like Tanks, Mixers, Timer Modules and more.
Visit for more information.

13. Receiving & Inspection
Upon receipt of order, inspect package thoroughly.
In the event there was damage incurred in transit you must notify the freight company within 3-5 days of receipt of order. Once system is inspected for damage and received in good condition, and store indoors in safe place until installing. Damaged incurred before installation is not covered under warranty.

14. Installation & Operation
Before you get started…
ADDITIONAL SAFETY INSTRUCTIONS
NOTICE: Indicates special instructions or general mandatory action.
Read all safety hazards before installing or servicing the pump. The pump is designed for installation and service by properly trained personnel. Use all required personal protective equipment when working on or near a chemical metering pump. Install the pump so that it is in compliance with all national and local plumbing and electrical codes. Use the proper product to treat potable water systems, use only chemicals listed or approved for use. Install the pump to work in conjunction with pool, spa, well pump, or system controls. Inspect tube frequently for leakage, deterioration, or wear. Schedule a regular pump tube maintenance change to prevent chemical damage to pump and/or spillage. Mount pump vertically and use spill recovery to run chemical back to tank in the event of tube failure. Pump is not recommended for installation in areas where leakage can cause personal injury or property damage.

15. Installation & Operation
MOUNT PUMP Select a dry location (to avoid water intrusion and pump damage) above the solution tank. Best recommended location is above the solution tank in a vertical position with the pump head pointed downward and the spill recovery in place to reduce the risk and severity of damage.
To prevent pump damage in the event of a pump tube leak, never mount the pump vertically with the pump head up. To avoid chemical damage from fumes, DO NOT mount pump directly over an open solution tank. Keep tank covered. Avoid flooded suction or pump mounted lower than the solution container. Draw solution from the top of the tank. Pump can run dry without damage. If pump is installed with a flooded suction, a shut-off valve or other device must be provided to stop flow to pump during service.

16. Installation & Operation
Use the mounting bracket as a template to drill pilot holes in mounting location. Secure bracket with fasteners or wall anchors. Slide pump into bracket. Provide 8" clearance to allow pump orientation to be reversed during tube replacement. DO NOT allow water intrusion into the motor or corrosion and damage will occur. To prevent motor damage, verify with a volt meter that the receptacle voltage corresponds with the pump voltage. Plug cord into receptacle and turn the motor power switch on. If the pump is adjustable, turn the dial ring to 10. Activate the pump by the pump control (flow switch, pressure switch, etc.) and verify rotation of the roller assembly within the clear pump head. Turn pump switch off. Refer to user manual for pump connections, settings and priming.

17. Contact Us Mailing Address: General Treatment Products P.O. Box 8697
Brea, CA
Shipping Address:
General Treatment Products
113 Viking Ave.
Brea, CA 92821
Phone: 714)
FAX: 714)
Internet: