1. Student Financial Services
Everything you’ve always wanted to know….

2. SFS webspace https://uwaterloo.ca/finance/student-financial-services
Contact our office about:
UHIP
A student account
Post-deadline (count date) Fees Arrangements
Financial holds
Promissory Notes
Payments
Refunds
About your student account – online; no receipts; T2202A; confirmation of enrolment; paid in full
“Fees Arranged” – enrolled vs registered; where to see in Quest; how to become fees arranged; cannot receive OSAP or scholarships, otherwise
Payment Methods – prefer bank payment!; can use MO, bank draft or cert. chq; no personal chqs, cash, debit or CC
Using a Promissory Note – only specific types of funding—including UW scholarships & OSAP; not RESP’s, external scholarships from outside Canada/USA, employer reimbursement; use the online form!
Due Dates – not negotiable; no instalment plans; not compounded; no interest; avoid using regular mail
Freedom of Information and Privacy Protection Act (FIPPA)
We will cover topics today that relate to student funding
Funding such as scholarships and awards which are merit based
Government aid and bursaries which are based on financial need
We will review some of the part time work opportunities on campus
And we will tell you how to receive your student loans
Loron will review how to make a fee arrangement and how to pay your fees.

3. A student’s account
Student Centre>Finances>Account Inquiry>click on the term
Regardless of who’s paying, the student is responsible to:
Check account weekly to be sure no surprises
Check uwaterloo for notices from SFS
Direct student account inquiries to SFS or The Centre, not other departments
The bill and payment instructions get to the person who is making the payment
Submit the Promissory Note (if applicable)
Log in to Quest – Finances section; click on the term; balance may change as a result of housing or meal plan adjustments, or changes to your course load. Fees are recalculated nightly. Check your student financial account on Quest frequently for updates; includes charges for tuition, incidentals, residence & meal plan only – don’t make payments to your student account for anything else; balance updates overnight
uwaterloo.ca – we send all communication about your student account there
POLLING QUESTION:
How many of you have checked your uwaterloo.ca inbox?

4. The bill
One term at a time - charged on a per-term basis; need to become Fees Arranged every academic term; no charges during a work term; Antic Aid not automatically deducted from amount due

5. Tax receipts
available in the Finances section of Quest by end of February each year
Tax receipts – available in February each year for academic terms in the previous year;

6. “Fees Arranged” means…..
Pay entire Term Balance OR
Enrolled vs Registered – choosing courses vs being a student; You are not registered for the term until your Registered Status indicates “Fees Arranged”.
How you will cover the charges to your student account - Means you have shown us how you intend to pay your bill for the term
entire balance on your student account must be covered by 1. payment in full or 2. a Promissory Note with proof of approved financial aid and payment of any balance remaining
Use the Promissory Note

7. Western Union GlobalPay transfer
Payment options
Bank payments Online banking, ATM, teller
(use student ID # as account #)
Certified cheque, money order or bank draft from a Canadian bank
Western Union GlobalPay transfer
NO credit cards, cash, debit, Interac transfers, international wire transfers
NO instalment payment plans
bank payment preferred - fast, secure, verifiable, cost-effective; from a Canadian bank; online banking, ATM, teller (use student ID # as account #)
certified cheque, money order, bank draft – Canada only; ID# & name must be printed on the back
Western Union GlobalPay transfer – international; No international bank drafts;
No personal cheques, credit cards, cash, debit or Interac transfers
No instalment payment plans

8. The Promissory Note….
…allows student to leave a balance owing on the student account equal to the scholarships, awards, bursaries, government student loans coming during the term, instead of paying the Term Balance in full by the due date

9. Account details
Print your own bill/statement/receipt – scroll to bottom of details page to button;

10. Use the Promissory Note for these types of funding:
Waterloo scholarships
External scholarships payable to Waterloo
Waterloo tuition benefits
Third-party sponsorships (approved)
GRS, RAs, or TAs (grads only)
Canadian government student loans (like OSAP)
Seniors’ bursaries
Review the instructions on our webs
Anticipated Aid – no need to upload proof of funding showing; scholarships, bursaries, tuition benefit, OSAP
Additional proof required – bank pmt for remaining balance owing; external scholarships; approved third-party sponsor letter; govt student loan assessment; tuition benefit application receipt
ite to see what kind of documentation is required as proof of each type of funding

11. but NOT for these types of funding:
RESP funding
External scholarships payable to you
Employment income
Third-party sponsorships (not approved)
Employer reimbursement
Foreign government student loans
International scholarships
If you will not have acceptable proof of the financial aid by the Promissory Note due date, you have two options:
Pay your fees in full by the due date to avoid Late Fees;
Submit your Promissory Note once acceptable proof of financial aid becomes available to you; if this is after the due date, Late Fees will apply.

12. Find the P-Note on Quest
Be sure to review the instructions to complete the Promissory Note before getting started!

13. Submit the P-Note on a mobile device

14. Check your Status on Quest
Go to Account Summary on Quest; under Registration Status

15. What if you aren’t Fees Arranged?

16. will not receive scholarships/bursaries
access to course material on LEARN will be delayed
will not receive government student loan funding (OSAP)
You are not registered for the term until your Registered Status indicates “Fees Arranged”. Cannot receive OSAP, scholarships or bursaries, or have tuition benefit applied.
Contact SAFA about your OSAP application or funding
Students who are not "Fees Arranged" status by the Fee Arrangement deadline risk the following:
Your courses will be dropped from your schedule
You will not have access to LEARN
You will not receive credit for the selected one or more courses

17. Late fees
Due dates are communicated through several s, Daily Bulletin, Twitter, Facebook and posted on our website a year in advance to allow students and their families to plan to meet them.
if there are no charges on student account until on or after the due date, student will have ten business days from the date the fees first appear on the student account to submit payment in full or Promissory Note without a late fee charge. After that, late fees apply
Assessed in a manner consistent with our published late fee schedule and policy as it applies to all students (including staff!) 
Cannot waive a legitimately charged Late Fee
No additional fees or interest will be charged on this balance.

18. How to avoid a Late Fee
Bookmark the due dates schedule: student-account/due-dates-and-late-fees
Read and follow our blast s
Forward e-bill and blast s to the person who’s paying
NEVER, EVER tell a student they will not get a late fee
Pnote and payment – Fall 2016 due date August 24, 2016
Extensions = a late fee, no exceptions – no interest; no compounding
Bookmark the Schedule
Refund deadlines
Fees Arranged deadline – after this, you’re not a student; petition
Due date to pay from gov’t student loans; holds go on after the balance o/s 60 days, ie October 25; no access to transcripts, enrolment, view grades

19. “FedofStdnts-Administered Fees”
FEDS Health & Dental Plan
Room 1006 Health Services Bldg
Opt out – only during change of coverage period in September (Sept 1 – 26) on the website
Paying the fees/getting the refunds – pay every term; refunds directly from Studentcare; co-op students charged every academic term; regular
POLLING QUESTION:
How many of you are covered under another health insurance plan for prescriptions & dental work?

20. University Health Insurance Plan

21. SFS holds Fees Owing hold No Refund hold Information hold
60 days after due date or date the fee was posted (whichever is later)
Restricts access to view grades, enroll in courses, access transcripts
Payment must be received in our office for the hold to be removed
No Refund hold
Usually related to having an international mailing address or international payments made in advance of a term to leverage a visa application
Only impact is “no refund”
Information hold
Notes kept on a private drive in SFS
No service impact

22. Other holds (click the to see what it is)
Parking, Library, Health Services, St. Paul’s, Science, Environment holds
Applied by the department, not SFS
Restricts access to view grades, enroll in courses, access transcripts
Do NOT pay via student account; contact the department or The Centre to pay and have the hold removed
Overdue Emergency Loan hold
Contact The Centre to make payment and have the hold removed
Restricts access to transcripts and enrolment

23. Refunds Financial Aid refunds After 100% refund deadline
Must be Fees Arranged
Term Batch refunds
After 50% refund deadline
Only if there is a credit balance (dropping a course does not always create a refund!)
Cheque to mailing address on Quest, provided it’s in Canada/USA
Missing refund cheque?

24. EC5 Call before you send! X38466 sfs@uwaterloo.ca
New strategies (scan, campus mail, etc)
Read through our websiteuuwaterloo.ca/finance/student- services

25. QUESTIONS?

27. Student Awards & Financial Aid

28. What is OSAP
The Ontario Student Assistance Program (OSAP) provides financial assistance to full-time and part-time students to help them attend college or university.
OSAP is based on financial need
Canada Student Loan Program (Federal)
Ontario Student Loan Program (Provincial)
Federal and Provincial grants
OSAP is designed to assist eligible students who do not have the resources to meet the costs of post-secondary education.
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The funding is provided as a supplement -- not a replacement to the financial resources that students and family are expected to contribute.
OSAP is funded by both the provincial and federal governments.
With one application you are considered for a mix of non-repayable grants and loans both federally and provincially.
Grants

29. How is OSAP aid determined?
Allowable Educational Costs
Expected Financial Contribution
Calculated Financial Need
minus
equals
Tuition
Compulsory fees
Books & supplies
Equipment
Computer costs
Living expenses
Child care
Travel
Student contribution
Parental income
Spousal income (if applicable)
Student & spousal assets
Brooke
OSAP calculates a students financial need by comparing “allowable educational costs” to the “expected contributions/ Resources” to determine if there is need
Listed above are the items that OSAP takes into account when calculating “Costs” and “Resources”

30. OSAP Estimate
Visit ontario.ca/osap to find out how much you could get in OSAP loans and grants.
There is an online tool to estimate how much funding you could be eligible for on the Ministry website listed above.
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This is a good starting point right now for those that want to start creating a budget while waiting the 2017/18 OSAP application to be available.

31. Will OSAP cover my costs?
Projected costs for 8 months: $ 20,000 - $33,000 Maximum OSAP for 8 months: $15,800*
Brooke
Projected costs – living away from home
Arts to Engineering
When comparing that to the maximum OSAP funding, you can see that OSAP will not be enough to cover all of your educational expenses, especially for students in higher cost programs such as accounting, computer science, engineering and others.
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The shortfall can be made up by pulling on the other resources : Scholarships, Student Contributions, Family Contributions and RESP, Bursaries.
Student Access Guarantee
*single student for 2 school terms

32. “Free Tuition” Family income is less than $50,000
Provincial – Ontario Student Grant
100% grant (OSG). No loan
Federal – Canada Student Grant
The combination of these two grants should equal the average Arts/Sci tuition fee
Unchanged. Mix of loans & grants
Family income over $50,000
mix of loans & grants
(provincial and federal)
For students with family income less than $50, they will be assessed on the provincial portion of their funding for grants only
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The value of these grants will be enough to cover average tuition
The FEDERAL side of the OSAP funding will remain unchanged. It will continue to be a mix of loans and grants.
Students with family incomes above $50,000 will receive a mix of grants and loans both provincially & federally based on family size and income.

33. Other Funding Sources UW Bursary Assistance Work Study
Full-Time
Part-Time
International
Work Study
Canadian/PR
Scholarship Database

34. Applying For OSAP - Apply online ontario.ca/osap
Students can apply for full-time terms, part-time terms and/or work terms
23% Increase in OSAP applications this year
Students can choose to receive grant only
Send students to our office at any time of the term– refer them to our website as well
Brooke:
Students can begin to apply for Fall OSAP when the application is available in April
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Again, we recommend you apply for OSAP by June 15 so that you can get documentation in on time and avoid funding delays in September.
Also, the OSAP deadline needs to be met to be considered for the entrance bursary.

35. New for 17/18 Ontario Student Grant
Don’t need to declare RESP income on application
Don’t need to declare pre-study and study period income (flat rate contribution) on application
Indigenous Efforts – don’t need to claim band funding and no expected student contribution
Net Billing Pilot (F’17) and Net Estimates (F’18)
New Overpayment Policy – positive impact for students
Repayment Income Threshold levels

36. Where we may connect Non-Degree/Post Degree Students
OSAP Satisfactory Academic Progress
Probation
Restriction
OSAP Appeals
Dropping Courses
Remaining full-time
Dropping to part-time
Refunds
OSAP does not normally fund non-degree or post degree.
Student’s transferring from one faculty to another is ok – we look for a plan modification form or may need to reach out to the advisor.
Post Degree - Makeup Year – defined as enrolling in courses that must be completed as a prerequisite for admission into a university granduate program or any second entry level degree program, usually lacking only a few courses
OSAP probation – must successfully complete on average 60% of courses taken in a year for which they have been funded
Pass/fail/incomplete/IP
May appeal due to extenuating circumstances beyond their control
Impact of drops – remaining full-time or dropping to part-time.
Refunds for dropped courses show on Quest as a credit – refund amount will be returned to OSAP

37. Other Information OSAP life-time limits Term funding limits
Keeping previous loans in interest free status
Students must be “fees arranged” before OSAP funding can be released
Students up to Masters programs – 340 weeks
Student in Doctorial Programs – 400 weeks (another 60 weeks)
Students with Disabilities – 520 weeks
Should be enough to fund an undergraduate, Masters and PhD program
Limit of 10 terms to fund an undergraduate degree (periods of study plus 1)
Limit the amount per term
CSL -

38. Questions?