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Los Angeles County OFFICE OF THE ASSESSOR & Oracle Consulting Services
How the largest County Assessor in the US is using the Cloud to transform Kevin Lechner, LA County Assessor IT Manager and Program Manager Kirk McGowan – Oracle Consulting Services Sr. Director, Infrastructure and Platform Services, IAAS and Engineered Systems Oracle Open World, Sept 19, 2016
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Los Angeles County OFFICE OF THE ASSESSOR
Agenda: About LA County and the Assessor’s Office Our Challenges and Solution What is AMP Decision to Move to the Cloud Getting Comfortable with the Cloud Challenges and Successes with Cloud Questions and Answers Oracle Open World, Sept 19, 2016
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About LA County Los Angeles County OFFICE OF THE ASSESSOR
Who we are: One of California's 58 County Governments Population: 10 Million People Most populous county in the U.S. Contains ¼ of California's 39 million people. 88 Cities + Unincorporated Areas. Area: Over 4,000 Square Miles. Major Services: Law Enforcement (Sheriff, DA, Probation), Coroner Fire Protection, Health and Social Services. Registrar-Recorder, Property Assessment. Public Works, Planning & Permitting. Many other services… H,
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About the Assessor Los Angeles County OFFICE OF THE ASSESSOR i
What we do: Locate All Property in LA County. 2.57 Million parcels/properties. 300k Business assessments. Identify the Owner of Each Property. Review 250,000 – 400,000 recorded documents each year. Establish an Assessed Value for Each Property. Complete 500,000 Appraisals per year. Apply All Legal Exemptions. Complete an Assessment Roll. $1.4 Trillion Dollar Roll ≈ $15 Billion in Revenue Statistics and figures from the 2016 Assessment Year
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Our Challenges: “Green Screens”
Los Angeles County OFFICE OF THE ASSESSOR Our Challenges: “Green Screens” The existing core legacy system consists of a mainframe built with 1970’s technology that is now over 40 years old. It contains cryptic historical codes, keys, acronyms, and other language that users must either memorize or look up in manuals. Limitations: 1970’s Technology. Limited Search. Poor Navigation. Cryptic Codes & Keys. No Reference to Location. Device Dependent – No Mobility. Lack of Scalability – No Change. Paper Based System [120s] – Kl We have several technology challenges that we are facing. Our core system of record is still on 1970s Technology in the form of a mainframe and associated green screens. Today’s generation is use to touch/swipe/pinch for immediate access to everything. At the Assessor’s office, we offer the TAB, F8, Hot-Keys resulting in poor searching, and no GeoLocation or maps. Not to mention, they have to utilize Lookup codes and keys in manuals instead of having instant information.
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How do we address? Why Oracle? Why OCS?
Los Angeles County OFFICE OF THE ASSESSOR How do we address? Why Oracle? Why OCS? + + Partnership
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Los Angeles County OFFICE OF THE ASSESSOR
What is AMP?
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Using the Cloud to Transform
Los Angeles County OFFICE OF THE ASSESSOR Using the Cloud to Transform On-Premise - Hosting Pain Points and Limitations Transforming the Future - Assessor as a Service Decision to Move to the Cloud Migration Strategy Execution Challenges and Successes
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On-Premise Hosting Pain Points
Los Angeles County OFFICE OF THE ASSESSOR On-Premise Hosting Pain Points Resource Limitations Difficulties in spinning up new environments Working around infrastructure freezes (eg. Elections, migrations) Competing for resources (eg. Staff, network saturation, etc) Inexperience with Oracle products Performance Infrastructure upgrades (servers, storage, firewall, routers) causing downstream issues Reactive monitoring vs. Proactive monitoring Lack of SLA’s and development liabilities within contract
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On Premise Hosting Pain Points
Los Angeles County OFFICE OF THE ASSESSOR On Premise Hosting Pain Points Financial and Administrative Overheads On-premise vs. Oracle Cloud – “pay for what you use, rather than what is purchased” Procurement Process required to expand Licensing Model – ULA certification requirements and limitations
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Assessor as a Service Licensing Technical Advantages
Los Angeles County OFFICE OF THE ASSESSOR Assessor as a Service Licensing Technical Advantages Flexible Deployment Models Multi-tenant/Cloning Scalability Liability Hosting Data Security and Administration SLA’s
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Our Decision to Migrate to Oracle Cloud
Los Angeles County OFFICE OF THE ASSESSOR Our Decision to Migrate to Oracle Cloud Single Vendor Relationship – Technology, Cloud, Services Speed of provisioning VM’s and databases instantiated in minutes, with negligible labor costs. Flexibility/Agility to be able to respond to adhoc capacity requests Elimination of hardware maintenance issues/costs during Development all handled in Cloud Operations. Availability of latest technologies (IaaS, PaaS) Baremetal performance, and latest intel processors Exadata Cloud Service for high performance DB platform consolidation, w/Tenant isolation PaaS services (SOACS, ICS, MobileCS), Add Oracle FMW products as products enter end of life Address problems encountered with older standards (e.g., ADF) To take advantage of newer developer products and standards (e.g., Visual Builder and JET) Availability of newer innovations like BlockChain, Chatbots, AI/ML
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Getting Comfortable with the Cloud
Los Angeles County OFFICE OF THE ASSESSOR Getting Comfortable with the Cloud Understanding the Cloud Defining the roles & responsibilities of hosting provider and services provider Filling the gaps Controlled migration (rational phased approach of consumption) Subscribing when needed to support development Performance testing and validations before major migrations
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Cloud Adoption Approach
Los Angeles County OFFICE OF THE ASSESSOR Cloud Adoption Approach Phase 1 On-premises Application modernization with service-oriented application architecture Phase 2 Migration of SDLC Dev and Test environments to IaaS Phase 3 Incorporate PaaS services - ExaCS for DB platform consolidation Migrate remaining SDLC environments to Cloud Prove performance viability for Production Phase 4 DR in the Cloud Final Migration of Production and Stage
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Execution Challenges Los Angeles County OFFICE OF THE ASSESSOR
Hybrid on-prem and Cloud operating model Different architectures Different Support models Different performance characteristics Migrations are much more complex than they would seem VM's, databases, block volumes, shared files systems, networks, environments vs components. Performance/response time over the internet (VPN vs FastConnect)
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Execution Successes Los Angeles County OFFICE OF THE ASSESSOR
All development and testing happening in the Cloud. Application releases happening on time, per project schedule Lower cost operating model being realized – 50% reduction 24x7 operating model for on-shore and offshore developer Environment migrations from on-prem and OCI-C
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Move Oracle & Non-Oracle Apps Enable Public Sector SaaS
Los Angeles County OFFICE OF THE ASSESSOR Execution The Oracle Consulting Advantage Leverage Cloud Advisory Destination IaaS and PaaS Your business is better up here Successes All development and testing happening in the Cloud. Application releases happening on time, per project schedule Lower cost operating model being realized – 50% reduction 24x7 operating model for on-shore and offshore developer Environment migrations from on-prem and OCI-C Legacy applications are shutting down End users reaction – quote from Auditor ? Migrate Databases 2 HUB Locations Move Oracle & Non-Oracle Apps Enable Public Sector SaaS Bangalore, India Austin, Texas ….107% increase in low-cost delivery consultants in twelve months Drive Insights with Analytics Empower Autonomous More than 50% cloud certified today… 100% by year end Industry specialization Public Sector Travel, Auto, Mfring Defense Financial Services Our Client Value Healthcare/ Life Sciences Communications Retail Accelerate Results, Empower Innovation Superior Expertise, More Trust Media / High Tech Energy, Utilities, Process Mfring Maximize Productivity, Minimize Downtime Lower Cost, Reduce Risk
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Your business is better up here
Consulting Your business is better up here Contact Your Oracle Consulting Sales Executive Today Oracle.com/Consulting #ElevateCloudSuccess #OOW18
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Los Angeles County OFFICE OF THE ASSESSOR
THANK YOU
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