6. Q1: Welcome. You are here today because your agency is a TEFAP outlet
Q1: Welcome! You are here today because your agency is a TEFAP outlet. TEFAP is an acronym for what?
Q2: Which Federal agency has oversight of TEFAP?
Q3: Your agency has signed a Memorandum of Agreement (MOA) with the Indiana State Department of Health which enables your agency to participate in TEFAP. Where is the hard copy of the MOA to be kept?

7. Q4: How often must your agency’s MOA be updated?
Q5: Each month, your agency is required to submit service statistics to Dare to Care by which day of the month?
Q6: To participate in TEFAP, your agency must have current proof of insurance, and must provide an updated copy to Dare to Care each year. Why is insurance a TEFAP requirement?

8. Q7: To participate in TEFAP, your agency must distribute food at least once every ____ days.
Q8: To participate in TEFAP, your agency must distribute food at least ____ hours per month.
Q9: Agencies participating in TEFAP are required to publicize what specific information within its designated service area?
Q10: Agencies participating in TEFAP are required to serve whom?

10. Q2: Which Federal agency has oversight of TEFAP?
Q1: Welcome! You are here today because your agency is a TEFAP outlet. TEFAP is an acronym for what?
The Emergency Food Assistance Program
Q2: Which Federal agency has oversight of TEFAP?
The United States Dept. of Agriculture, also known as USDA
Q3: Your agency has signed a Memorandum of Agreement (MOA) with the Indiana State Department of Health which enables your agency to participate in TEFAP. Where is the hard copy of the MOA to be kept?
A signed copy must be kept on file at your agency site, and at Dare to Care.

11. Insurance is required to protect the value of the donated food.
Q4: How often must your agency’s MOA be updated?
Every 2 years.
Q5: Each month, your agency is required to submit service statistics to Dare to Care by which day of the month?
The 10th of the month
Q6: To participate in TEFAP, your agency must have current proof of insurance, and must provide an updated copy to Dare to Care each year. Why is insurance a TEFAP requirement?
Insurance is required to protect the value of the donated food.

12. Q10: Agencies participating in TEFAP are required to serve whom?
Q7: To participate in TEFAP, your agency must distribute food at least once every ____ days. 30
Q8: To participate in TEFAP, your agency must distribute food at least ____ hours per month. 2
Q9: Agencies participating in TEFAP are required to publicize what specific information within its designated service area?
A written statement of the operational hours, OR
Public Service Announcements on radio or television;
Word of mouth is not adequate
Q10: Agencies participating in TEFAP are required to serve whom?
The general public

14. Q1: How does a TEFAP food pantry outlet determine recipient eligibility?
Q2: A TEFAP food pantry outlet must keep eligibility certificates on file for how long?
Q3: At a TEFAP food pantry outlet, how often must a recipient sign an Eligibility Certificate?
Q4: A person serving as a Proxy for another must bring ___ or ___ to the pantry to receive food, AND how often?

15. Q5: How should a Proxy complete an eligibility certificate?
Q6: How does a homebound or elderly person determine their eligibility if the TEFAP food pantry outlet delivers to their home?
Q7: A TEFAP food pantry outlet must keep proxy forms on file for how long?

16. Q8: A TEFAP food pantry requires recipients to provide four points of information in order to receive food; what are these four information points?
Q9: How does a homeless person, with no address, establish his / her eligibility to participate in the TEFAP program?
Q10: Where must a TEFAP food pantry post household breaks?

18. Q1: How does a TEFAP food pantry outlet determine recipient eligibility?
By using the current income Eligibility Guidelines and Indiana State Dept. of Health-supplied form
Q2: A TEFAP food pantry outlet must keep eligibility certificates on file for how long?
3 years plus the current year
Q3: At a TEFAP food pantry outlet, how often must a recipient sign an Eligibility Certificate?
Every time they receive items from the outlet
Q4: A person serving as a Proxy for another must bring ___ or ___ to the pantry to receive food, AND how often?
a new Proxy form OR a note from the recipient must be presented at each visit

19. Q5: How should a Proxy complete an eligibility certificate?
Proxies must sign their name followed by the word “proxy”
Q6: How does a homebound or elderly person determine their eligibility if the TEFAP food pantry outlet delivers to their home?
The recipient must sign an eligibility certificate OR sign the Proxy form
Q7: A TEFAP food pantry outlet must keep proxy forms on file for how long?
3 years plus the current year

20. Q10: Where must a TEFAP food pantry post household breaks?
Q8: A TEFAP food pantry requires recipients to provide four points of information in order to receive food; what are these four information points?
Name, address, household size, and a signature
Q9: How does a homeless person, with no address, establish his / her eligibility to participate in the TEFAP program?
Homeless people can use the address of the nearest welfare office to access a pantry; homeless people are presumed to be residents of the State and are eligible to receive a meal in a Soup Kitchen.
Q10: Where must a TEFAP food pantry post household breaks?
In a manner that is clearly visible to the clients

22. Q1: TEFAP-supported pantries and kitchens may not require any sort of fees/donations/ memberships of the recipients they serve. True or False?
Q2: Ideally, TEFAP –supported outlets are handicapped accessible. If it is not, the pantry outlet must provide some mechanism to serve persons who are unable to physically access the pantry. Name two examples of acceptable mechanisms.

23. Q3: Essential materials are available in languages for non-English speaking clients. Name two examples of such materials.
Q4: Every TEFAP outlet has a SNAP-related (food stamp) responsibility; what is this responsibility?
Q5: In addition to posting a written statement of its operational hours within the surrounding community, each TEFAP outlet is required to post its operational hours in an additional place; where is this place?

24. Q6: Every TEFAP outlet has an “And Justice For All” poster-related responsibility; what is this responsibility?
Q7: There is a proper procedure for receiving and forwarding discrimination complaints; what is the procedure?
Q8: How often are TEFAP outlets required to participate in TEFAP and Civil Rights training?

25. Q9: As of July 5, 2016, the TEFAP program implemented a new policy regarding Referral Requirements for Beneficiaries Receiving TEFAP from Religious Organizations. This policy requires religious-based TEFAP outlet organizations to post information of a specific, alternate, non-religious TEFAP outlet in the area. The policy is specific about where this information must be posted; where is it?
Q10: As of July 5, 2016, the TEFAP program implemented a new policy regarding Referral Requirements for Beneficiaries Receiving TEFAP from Religious Organizations. This policy requires religious-based TEFAP outlet organizations to post information of a specific, alternate, non-religious TEFAP outlet in the area. What is the intent of this policy?

27. Q1: TEFAP-supported pantries and kitchens may not require any sort of fees/donations/ memberships of the recipients they serve. True or False?
True
Q2: Ideally, TEFAP –supported outlets are handicapped accessible. If it is not, the pantry outlet must provide some mechanism to serve persons who are unable to physically access the pantry. Name two examples of acceptable mechanisms.
Runners, use of a shopping list, proxies

28. Q3: Essential materials are available in languages for non-English speaking clients. Name two examples of such materials.
Spanish-language “And Justice For All Poster”, eligibility certificates, “I Speak…”document
Q4: Every TEFAP outlet has a SNAP-related (food stamp) responsibility; what is this responsibility?
Outlets must have Spanish and English food stamp brochures or applications available for clients

29. Q5: In addition to posting a written statement of its operational hours within the surrounding community, each TEFAP outlet is required to post its operational hours in an additional place; where is this place?
On the exterior of its building and in a manner that is clearly visible to the client
Q6: Every TEFAP outlet has an “And Justice For All” poster-related responsibility; what is this responsibility?
The poster must be displayed and visible to clients

30. Q7: There is a proper procedure for receiving and forwarding discrimination complaints; what is the procedure?
A USDA Program Discrimination Complaint Form should be provided to the client; the client is responsible for mailing the form to the USDA Director at one of the addresses (mail, fax, ) listed on the form.
Q8: How often are TEFAP outlets required to participate in TEFAP and Civil Rights training?
Once a year

31. Q9: As of July 5, 2016, the TEFAP program implemented a new policy regarding Referral Requirements for Beneficiaries Receiving TEFAP from Religious Organizations. This policy requires religious-based TEFAP outlet organizations to post information of a specific, alternate, non-religious TEFAP outlet in the area. The policy is specific about where this information must be posted; where is it?
Next to the “And Justice For All” poster and visible to clients

32. Q10: As of July 5, 2016, the TEFAP program implemented a new policy regarding Referral Requirements for Beneficiaries Receiving TEFAP from Religious Organizations. This policy requires religious-based TEFAP outlet organizations to post information of a specific, alternate, non-religious TEFAP outlet in the area. What is the intent of this policy?
Many religious organizations serve as TEFAP outlets. Some people may not feel comfortable receiving food at a site that embraces religious ideologies that are not congruous with their own. This policy accommodates for such individuals while still providing access to USDA commodities.

34. Q1: If a TEFAP outlet intends to move to a different location, change its service hours, or change the primary food program coordinator, what responsibility does it have to Dare to Care and when?
Q2: Once the USDA allocated commodities are received at your agency outlet, they are the property of _________ until it has been distributed to the income eligible recipients.

35. Q3: Distribution outlets should use FIFO inventory control system; FIFO is an acronym for _______.
Q4: No USDA food product should remain in inventory in a TEFAP outlet for more than _____ months.
Q5: There may be reason for a TEFAP outlet to transfer USDA products to another TEFAP outlet, or to receive USDA products from another TEFAP outlet. What should be done prior to the transfer of the food?

36. Q6: A TEFAP outlet has received some damaged USDA commodities, or has had a loss of USDA commodities as a result of a fire, flood, theft, spoilage from improper storage, etc. What should be  done prior to disposing of the damaged food?  
Q7: All Indiana TEFAP outlets are required to supplement the TEFAP commodities with _________.

37. Q8: For how long does the outlet have to keep the TEFAP receipts / invoices / service records on file?
Q9: If a TEFAP outlet transports the USDA commodities (or any food) in an agency vehicle, what specific vehicle-related concern requires consistent attention?
Q10: Two volunteers pick-up the USDA commodities in an agency vehicle. On the way back to the agency, one volunteer wants to stop at Subway for lunch. Why is this not OK?

39. Q1: If a TEFAP outlet intends to move to a different location, change its service hours, or change the primary food program coordinator, what responsibility does it have to Dare to Care and when?
The outlet must notify Dare to Care of these changes in writing, as soon as possible, prior to the change.
Q2: Once the USDA allocated commodities are received at your agency outlet, they are the property of _________ until it has been distributed to the income eligible recipients.
The USDA

40. Q3: Distribution outlets should use FIFO inventory control system; FIFO is an acronym for _______.
First In / First Out
Q4: No USDA food product should remain in inventory in a food outlet for more than _____ months.
Six
Q5: There may be reason for a TEFAP outlet to transfer USDA products to another TEFAP outlet, or to receive USDA products from another TEFAP outlet. What should be done prior to the transfer of the food?
The outlets should contact Dare to Care for assistance with the Food Transfer Process.

41. Q6: A TEFAP outlet has received some damaged USDA commodities, or has had a loss of USDA commodities as a result of a fire, flood, theft, spoilage from improper storage, etc. What 4 actions should be  taken prior to disposing of the damaged food?  
The outlet should: take photographs of the food; take inventory of the damaged food; note the date of the damage; and contact Dare to Care for assistance with completion of the TEFAP Commodity Loss Form.
Q7: All Indiana TEFAP outlets are required to supplement the TEFAP commodities with _________.
Donated or purchased food from sources other than TEFAP; Dare to Care can be one of these.

42. Q8: For how long does the outlet have to keep the TEFAP receipts / invoices / service records on file?
3 years plus the current year
Q9: If a TEFAP outlet transports the USDA commodities (or any food) in an agency vehicle, what specific vehicle-related concern requires consistent attention?
Cleanliness of the vehicle
Q10: Two volunteers pick-up the USDA commodities in an agency vehicle. On the way back to the agency, one volunteer wants to stop at Subway for lunch. Why is this not OK?
Time and temperature concerns

44. Q1: TEFAP pantry outlets are required to practice Client Choice
Q1: TEFAP pantry outlets are required to practice Client Choice. Name two types of Client Choice models.
Q2: The amount of TEFAP commodities given to any recipient should be adjusted by family size. What must the pantry have posted to communicate how the adjustment is applied?
Q3: TEFAP pantry outlets are required to have at least how many household size break/s?

45. Q4: Eligible recipients at TEFAP pantry outlets should receive a mix of TEFAP food and ____________.
Q5: If person who lives outside of the TEFAP pantry’s designated service area visits the pantry for the first time, how should the pantry respond to that person?

47. Q1: TEFAP pantry outlets are required to practice Client Choice
Q1: TEFAP pantry outlets are required to practice Client Choice. Name two types of Client Choice models.
Shop model; List model
Q2: The amount of TEFAP commodities given to any recipient should be adjusted by family size. What must the pantry have posted to communicate how the adjustment is applied?
Household size breaks must be displayed and visible to clients.

48. Q3: TEFAP pantry outlets are required to have at least how many household size break/s?
One
Q4: Eligible recipients at TEFAP pantry outlets should receive a mix of TEFAP food and ____________.
non-TEFAP food
Q5: If person who lives outside of the TEFAP pantry’s designated service area visits the pantry for the first time, how should the pantry respond to that person?
Serve the person regardless of whether or not they live within the designated service area

50. Q1: In storage areas, all food must be raised ____ inches above the floor, and ____ inches away from any wall.
Q2: In storage areas, TEFAP products must be stored on separate shelving marked “_____________” to designate it from other products in inventory.
Q3: Food storage areas must be free of un-insulated steam and hot water pipes, water heaters, refrigeration condensing units or other _____ producing devices.

51. Q4: Where should non-food items and toxic items, like cleaning supplies, be stored?
Q5: Thermometers and temperature logs are required in each of the three following food storage areas:
Q6: Temperatures must be logged at least how often?
Q7: TEFAP outlets are required to have a ____________ in place to reduce the risk of pest infestation.

52. Q8: Pathogens will begin to grow in food held at improper temperatures after _____ hours.
Q9: Upon arrival at the pantry or kitchen, a volunteer opens a refrigerator and notices the thermometer reads 75 degrees; what should be done with the food?
Q10: A TEFAP outlet receives 10 pound bags of USDA frozen chicken. A volunteer recommends thawing the chicken a bit and repacking it in zip lock bags, in 5 pound quantities, to serve twice as many people. Why is this prohibited?

54. Q1: In storage areas, all food must be raised ____ inches above the floor, and ____ inches away from any wall. 6 4
Q2: In storage areas, TEFAP products must be stored on separate shelving marked “_____________” to designate it from other products in inventory.
USDA
Q3: Food storage areas must be free of un-insulated steam and hot water pipes, water heaters, refrigeration condensing units or other _____ producing devices.
heat

55. Q6: Temperatures must be logged at least how often?
Q4: Where should non-food items and toxic items, like cleaning supplies, be stored?
In areas separate from where food items are stored
Q5: Thermometers and temperature logs are required in each of the three following food storage areas:
All freezers, refrigerators, and dry storage areas
Q6: Temperatures must be logged at least how often?
Weekly
Q7: TEFAP outlets are required to have a ______________ in place to reduce the risk of pest infestation.
pest control system

56. Q8: Pathogens will begin to grow in food held at improper temperatures after _____ hours.2
Q9: Upon arrival at the pantry or kitchen, a volunteer opens a refrigerator and notices the thermometer reads 75 degrees; what should be the next action?
Discard all the food contents, after taking photos and inventory
Q10: A TEFAP outlet receives 10 pound bags of USDA frozen chicken. A volunteer recommends thawing the chicken a bit and repacking it in zip lock bags, in 5 pound quantities, to serve twice as many people. Why is this prohibited?
TEFAP commodities cannot be repackaged; repackaging violates food safety practices