1. COMMERCIAL AIRLINE RESERVATION SYSTEM

2. In the field of aviation Industry, technology has become a key enabler to create the best in class experience. Passengers expect to be in control and receive flexible and personalised services. And on other end, airline industry wants to increase efficiency through extreme automation. Emerging technologies offer game changing opportunities to be a leader in the aviation sector.
AIRLINE INDUSTRY

3. CHALLENGES 50% 30% 20% MAXIMIZE REVENUE COST PASSENGER EXPERIENCE
Current reservations system has limitations in maximizing revenue for airlines. Today good percentage of revenue is from efficient inventory management and additional services.
COST
30%
For an airline to operate, there is high dependency on reservation product cost , infrastructure cost, manpower, monitoring and agent commissions..
PASSENGER EXPERIENCE
20%
Passenger experience is very key in travel industry.
CHALLENGES

4. SOLUTION R A T L E Technology Reservation System Customer Experience
Maximize the use of technology R A T
Reservation System
Customer Experience
Reservation system which can give revenue based on multiple channels and services.
Provide best Customer Experience
Analytics L
Efficient Analytical tool to perform analysis E
LOYALTY
Efficient loyalty programme to value the customer to enhance the relationship
SOLUTION

5. PRODUCTS R L E E E A Passenger Sales System Loyalty System Web Mobile
Based on the challenges airline field is facing today, TECHwings with high expertise in airline industry has come up with a suite of products with a vision to change the way digital technology solutions are delivered to travel industry. A complete airline commercial management system which caters to today’s and future airline industry needs, using emerging technologies.
Passenger Sales System R
Reservation and Channels
Loyalty System L
Reservation
Inventory Management
Fares Management
Departure Control System
Reports and Analysis
Customer Loyalty Management
Ancillary Products & Vendor Management
Channel Management
Long Term Value model loyalty programme.
Web E
Inbuilt Business Intelligence Reporting
Mobile E
Mobile application
Departure Control System E
Check in and Boarding
Analytics A
Inbuilt Business Intelligence Reporting
PRODUCTS

6. TECHwings advantage over Competitor
50%
MAXIMIZE REVENUE
Current reservations system has limitations in maximizing revenue for airlines. Today good percentage of revenue is from efficient inventory management and additional services.
Competitor
TECHwings advantage over Competitor
Inabilities and inefficiencies to arrive at best and lowest price
Inbuilt analytics, and manual fare adjuster based on revenue forecast to arrive the lowest price compared to competitor.
Limitation on additional services (Seat, baggage etc) revenues at instance and inventory level.
Additional services can be provisioned at each inventory (RBD) of each instance.
Unavailability of additional services like Cab, Accommodation and Shopping in a single PNR.
System has the provision of additional services while booking, which will be additional revenue to the airlines..
Limitation to manual inventory management to maximize the revenue.
Auto generated revenue maximizer based on seat factor, no of days to fly, market lowest fare etc.

7. TECHwings advantage over Competitor
COST
30%
For an airline to operate, there is high dependency on reservation product cost , infrastructure cost, manpower, monitoring and agent commissions.
Competitor
TECHwings advantage over Competitor
Higher transaction , implementation and maintenance cost of reservation.
30-45% reduction on overall costs. Pay only for infrastructure used using cloud technology.
Enhancement and customization cost especially on legacy systems.
Micro service architecture will reduce the cost of customization and enhancements. .
Increased capex & maintenance cost due to high infrastructure cost.
Capex moved to Opex and better scalability using advanced cloud solutions.
Integration cost with third party application
Plug in architecture to integrate on stop shop for all airline needs

8. TECHwings advantage over Competitor
20%
PASSENGER EXPERIENCE
Passenger experience is very key in travel industry.
Competitor
TECHwings advantage over Competitor
Limitation in loyalty modules
Advanced and long term value model loyalty programme.
Limitation in choosing the fares
Buy and check offer features helping the passenger to get discounts or mention their own fare. .
Limitation in additional services.
Single window for passengers to have all the services during a travel.
Limitation in giving different fares based on distance or time taken
Fares can be attached to an inventory for each instance using enhanced business rules.

9. CUSTOMER BRAIN First Factor Second Factor COST CONVINIENCE
Third Factor
Fourth Factor
SERVICES
RELIABILITY
CUSTOMER BRAIN

10. MAJOR COMPETITORS 5 4 3 4 5 Navitaire -> 100+ Customers
Radixx (Radixx) -> 60+ Customers 3
ITI (Zenith) -> 40+ customers 4
Accel Aero (ISA) -> 5+ Customers 5
iFly (IBS) -> 15+ customers
MAJOR COMPETITORS

11. Automated Disruption management – for better decision making
Real-time inventory analytics – for better fare decision
Buy & Check Offer feature – to enhance passenger experience
Automated Fare Pricing to maximize the Revenue
Multi Currency fares for each Inventory
Integrated DCS, Loyalty, Mobile app, Web Portal
Enhanced ancillary capabilities
100 % configurable inventory (RBD)
Automated Group Booking
Multiple nesting capability
DIFFERENTIATOR

12. COMAPARE a r Features Majority Competitor Few Competitor TECHwings
Inbuilt Revenue Management Capability r a
Multiple RBD Nesting
Auto fare adjuster
RBD Level inventory allocation
Compare with Lowest fare
Ancillary Capability
Automatic Disruption
Multi Currency
Buy / Check Offer
Multi Stop feature
Distributed Service (Cab/Hotel etc)
COMAPARE

13. ARCHITECTURE

14. Business Architecture
Each business functionality in independently structured and integrated. Micro service model architecture is used so as to customise with ease.

15. Cloud Architecture Java enterprising application built using
spring framework and running on tomcat servers.
Hibernate framework to make it independent of database.
NoSQL (Redis) for caching.
User Interface is created using ExtJs framework.
Operated in Ubuntu O/S
Uses PostgreSQL

16. We are a team of people with a vision to change the way digital technology solutions are delivered to travel industry. TECHwings brings decades of airline and technology expertise together to create innovative digital solutions with a business focus.
Our marquee product suite of airline commercial management system has powerful capabilities of inventory management & analytics, disruption management, multiple currencies, enhanced ancillaries, Departure Control System, Loyalty Programme, BI reporting along with other essential features, provisioned using cloud environment.
TECHwings is head quartered in Chennai, India and has a development centre in Bengaluru, India.
ABOUT US

17. TEAM Thomas Harish Prajod Amrutesh Janees Ninan
Co-founder and Managing Director. Over 25 years experience in IT industry with Airline background. Thomas is a technology pioneer with deep experience in various domains and has worked with multiple clients. Have a successful track record in developing and delivering scalable and sustainable technology and process platform transformation strategies for multi-business segments with global footprint. 
Work experience spans across manufacturing (HAL, British Aerospace), airlines (British Airways), insurance and banking (Sunlife Insurance ANZ) domains.
Harish
Co-founder – Pioneer in Airline Industry with more than 30 plus years of experience. Ex-chief commercial officer of Spice J et, He has also served at British Airways, Airarabia and other leading airlines in a Sr position. He is currently the Commercial director Watwanya Airlines. He is well connected with Airline Industry.
Prajod
Co-founder – Pioneer in Airline Industry with more than 20 plus years of airline experience. He was Vice president of Kuonj Travel group and Marketing Manager Gulf Airways. He is currently the Managing Director of iBode Technologies.
Amrutesh
Share holder of TECHwings. He is also the Managing Director of NDR Group, one of the biggest warehousing providers.
Janees
Share holder and Chief Architect - Over 16 Years of experience in architecting. Skilled in extensible software design, meta-model driven automatic application construction, large scale ecommerce platform, scalable web architecture, cloud based solutions, semantic, model checking and mobility solutions. 
An MTech in Computer Science and Engineering from IIT Bombay. He is currently the CTO of Inginim.
Ninan
Investor - Telecom Pioneer with 24 years of deep experience in business development, network operations, network roll out, large-scale project management, marketing sales and customer engagements.
Currently based in America, he has previously held the post of Managing Director & CEO of Visafone Communications Limited & CEO of Alcatel-Lucent Managed Solutions.

18. Prior to developing the Commercial Airline Reservation System, TECHwings has developed 2 Airline related products (Revenue Planning and Scheduling Software)
Etihad, Sri Lankan, Air Arabia, RAK Airways and Fly Dubai have been benefitted by using our revenue planning and scheduling solutions.
ACCOMPLISHMENTS

19. SCREEN SHOTS

20. Inventory Management
Efficient and an entirely different approach to manage the inventory for any flight instances. The screen is highly configurable and easy to manage fare with minimal effort.
Features :
Manage inventory of flights with stop in one go.
Add RBD as when required
Add or remove oversell or curtail .
View the PNR booked in each RBD
Increase or decrease fare in one click.
Prioritise the RBD’s
Close RBD’s any time.
View the fare of each RBD including taxes and fees.
Assign ancillaries (Meal, Seat, Special request) at Logical class.
Assign discounts, offers, cancellation/modification/ Onhold rules on each RBD.
View real time information at flight, logical class and RBD level – for better decision making
Can view the sold, cancelled and onhold details for each RBD.
Can view how many released and acquired in each RBD
Can Roll forward on specific fields.
Can view the baggage weight at any time.
Can download the entire information to a PDF file.
Can control the group booking numbers.
Can view the disrupted seats booked.

21. Disruption Management
Efficient and user friendly screen to manage the flight disruption.
Provide the possible flight details to protect the passengers in one click
Features :
Display the disrupted OND with number of Adults, Child and Infants impacted.
List all the possible flights where the passengers can be transferred.
Transfer and protect PNR’s individually or bulk to the possible flights.
Cancel the tickets
Once action is taken, the information is automatically passed to call center for next level of action..

22. Business Rules
Apply Rules screen is a common rule screen used in taxes/fees, surcharges, cancellation/modification/Onhold, meals, seat and special requests
Features :
Can build rules for
any origin and destination
Any specific sales period
Any specific Travel period
Advanced booking
Can exclude :
Any channels
Any Class (Cabin / Logical / RBD)
Any day of operation
Any origin and destination
Passenger Number (Eligibility)
Distance
Passenger Type
Fixed RBD’s
Any specific sales date
Any specific travel date
Any specific sales time
Any specific travel time

23. Channels
Efficient a, flexible and user friendly screen to manage Channels (GSA, Agents, Corporate, Call Centre, Sales Shop).
Features
Can set separate commission for different agents
Can set separate cancellation / modification / Onhold rules for different agents
Corporates can authorise agents to do the booking.
System will show the credit limit and balance of each agents.

24. WEB Portal
Inbuilt web booking portal that can be customised for airlines.
Features
Facility to book tickets in multiple currencies.
Can view two lowest fare classes during search.
Can view the passenger discounts available for each flight.
Can buy / check offers for each flights if available.
Display calendar with the lowest fare.

25. THANK YOU Keep in touch with us Address
TECHwings – Solutions for travel industry
Address
Head Office :
#1, Sunderlal Nahata Avenue, 3rd Floor
Kilpauk Garden Road, Kilpauk, Chennai India.
Development Centre :
TECHwings Software Solutions Pvt Ltd
#532, 1st Cross, B Block, AECS Layout
Kundhalahalli P.O, Bangalore – 37
We will be delighted to make a product demonstration at your most favourable time. Please feel free to contact us anytime you prefer.
Please visit our site Also our DEMO booking portal
THANK YOU
Contact Info
Sales:
Telephone
Landline     :
Mobile       :