Presentation is loading. Please wait.

Presentation is loading. Please wait.

BUSN 258 Education for Service/tutorialrank.com

Similar presentations


Presentation on theme: "BUSN 258 Education for Service/tutorialrank.com"— Presentation transcript:

1 BUSN 258 Education for Service/tutorialrank.com

2 BUSN 258 All Homework Assigments, You Decide, Case Study For more course tutorials visit www.tutorialrank.com BUSN 258 Week 1 Homework Asssignment Independent Auto Sales and Service (NEW) BUSN 258 Week 3 Homework Asssignment Independent Auto Sales and Service (NEW)

3 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Final Exam (All 3 Sets) For more course tutorials visit www.tutorialrank.com BUSN 258 Final Exam (NEW) BUSN 258 Week 8 Final Exam 1

4 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Final Exam (NEW) For more course tutorials visit www.tutorialrank.com BUSN 258 Final Exam (NEW) Question 1.1. (TCO 1) Which of these key organizational behaviors helps customers to interact with your

5 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Midterm (All 3 Sets) For more course tutorials visit www.tutorialrank.com BUSN 258 Midterm (NEW) BUSN 258 Week 4 Midterm - Set 1

6 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Midterm (NEW) For more course tutorials visit www.tutorialrank.com BUSN 258 Week 4 Midterm (NEW) BUSN 258 Midterm

7 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 1 Assignment (DEVRY) For more course tutorials visit www.tutorialrank.com Tutorial Purchased: 2 Times, Rating: B+ Week 1 DQ 1 - Customer Service – Impact Week 1 DQ 2 - Building Relationships

8 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 1 DQ 1Positive Impact of Good Customer Service For more course tutorials visit www.tutorialrank.com BUSN 258 Week 1 DQ Impact of Good Customer Service How does good customer service positively affect both the company and the customer?

9 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 1 DQ 2 Relation With Customers For more course tutorials visit www.tutorialrank.com BUSN 258 Week 1 DQ Relation With Customers How can companies build healthy relationships with customers?

10 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 1 Homework AsssignmentIndependent Auto Sales and Service (NEW) For more course tutorials visit www.tutorialrank.com BUSN 258 Week 1 Homework Asssignment Choose either the Independent Auto Sales and Service (IAS) case on page 16, or the Network Nutrition Distributors (NND) case on page 17. For either case, answer all of the Strategy Planning Questions on page 17. Make

11 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 1 to 7 All DQs For more course tutorials visit www.tutorialrank.com This Tutorial contains All DQs (Except Week 6 DQ1, Week 7 DQ1) BUSN 258 Week 1 DQ 1 Positive Impact of Good Customer Service

12 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 2 Assignment (DEVRY) For more course tutorials visit www.tutorialrank.com Tutorial Purchased: 2 Times, Rating: A+ 1.What are some factors (patterns of behavior) that project a company’s culture? List several examples from organizations you work in.

13 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 2 DQ 1 Engaging Your Customers For more course tutorials visit www.tutorialrank.com BUSN 258 Week 2 DQ Engaging Your Customers Choose one of the Action Tips presented in Chapter 2 of the textbook and describe the tip, as well as how you

14 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 2 DQ 2 Listening To Your Customers For more course tutorials visit www.tutorialrank.com DQ 2 Listening to Your Customers (graded) Choose one of the Action Tips presented in Chapter 3 of t

15 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 2 You Decide (DEVRY) For more course tutorials visit www.tutorialrank.com Tutorial Purchased: 2 Times, Rating: A Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly

16 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 3 Case Study McDuffie Dentistry For more course tutorials visit www.tutorialrank.com BUSN 258 Week 3 Case Study McDuffie Dentistry

17 BUSN 258 Education for Service/tutorialrank.com BUSN 258 Week 3 Case Study (DEVRY) For more course tutorials visit www.tutorialrank.com Tutorial Purchased: 1 Times, Rating: B+ 1. Interview: After completing your assigned readings for this week, interview someone who has a customer relations/customer service role or responsibility where the person

18 BUSN 258 Education for Service/tutorialrank.com


Download ppt "BUSN 258 Education for Service/tutorialrank.com"

Similar presentations


Ads by Google