1. Success Within Conflict Training FOR WOMEN LEADERS Call Us Today: +1-972-665-9786 https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ TAKE THIS COURSE Since 1993, Tonex has specialized in providing industry-leading training, courses, seminars, workshops, and consulting services. Fortune 500 companies certified.

2. Since 1993, Tonex has specialized in providing industry-leading training, courses, seminars, workshops, and consulting services. Why Tonex ? --Presenting highly customized learning solutions is what we do. For over 30 years TONEX has worked with organizations in improving their understanding and capabilities in topics often with new development, design, optimization, regulations and compliances that, frankly, can be difficult to comprehend. --Ratings tabulated from student feedback post-course evaluations show an amazing 98 percent satisfaction score. --Reasonably priced classes taught by the best trainers is the reason all kinds of organizations from Fortune 500 companies to government’s most important agencies return for updates in courses and hands-on workshops

3. TAKE THIS COURSE Audience: 2-days course designed for: Female professionals Managers Supervisors Leaders Executives who are interested in improving their skills of managing difficult situations at work. Price: $1,699.00 Length: 2 Days Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

4. S uccess Within Conflict Training for Women Leaders will cover the strategies, techniques, and practices required to deal with each troublesome circumstance with nobility and confidence. Amid Success Within Conflict Training, you will figure out how to deal with unmanaged conflicts, contends, and crazy feelings at work and among your staff. Success within Conflict Training will help you develop the self-assurance, effective communication skills, and courage to resolve conflicts, especially with your male counterparts and colleagues. We know how hard it is to manage conflict in the male-world-designed of business, but we will help you discover your emotional and environmental triggers and manage them with diplomacy, tactic, and assurance. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

5. TAKE THIS COURSE Added Value of Success within Conflict Training Building trust and trustworthiness with your male colleagues and your team Consider conflict situations opportunities to grow and strengthen your work relationships Become confident in having uncomfortable conversations with peace and assurance Managing the conflicts proactively Becoming effective in managing conflicts Managing gender-biased behaviors in conflicts Gaining insights into your own style of conflict management through a comprehensive self-analysis Learning from the successful practices and techniques that other participants share in the class TONEX Training Framework Our instructor will provide you a comprehensive lecture with sufficient examples Participants will practice what they have learned playing roles with each other Participants will develop an action strategy for each situation the instructor explains Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

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7. Training Objectives TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

8. TAKE THIS COURSE Apply collaborative problem solving techniques to reach agreements Identify the conflicts among their staff Diagnose the anger triggers in their personal emotions and environment and remain calm during conflicts Identify signs of conflict in their team and organization Identify the root cause of the conflicts Analyze their conflict management style Develop several conflict management strategies and apply the most appropriate one based on the situation Pass cross gender bias behaviors calmly during the conflict Use effective communication skills to avoid the conflicts that are caused by miscommunication Deal with difficult people who often create difficult situations Anticipate problems long before they become critical and cause conflicts Avoid the traps of infighting and backstabbing Fix damaged relationships at work, particularly with their male colleagues and superiors Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

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10. Course Outline TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

11. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ Overview Process of Resolve Conflict Conflict Management Styles Conflict Management Strategies Manage Your Anger and Emotions How to Respond to Others’ Anger Conflict Communication Skills Responding to Conflict How to Take Care of Yourself amidst a Conflict

12. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ Overview Definition of conflict What is conflict resolution? Why should you resolve conflict? When should you resolve conflict? How conflicts harm the your team performance? Gender-based issues How is it harder for women leaders to manage conflicts? Process of Resolve Conflict Understand the conflict Interests Possible outcomes Legitimacy Their interests Communicate with the opposition Brainstorm possible resolutions Choose the best resolution Use a third party mediator Explore alternatives, Cope with stressful situations and pressure tactics

13. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

14. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ Conflict Management Styles Collaborating Accommodating Competing Avoiding Compromising Manage Your Anger and Emotions Be responsible for your anger Chronic anger management How to express yourself without accusation, sarcasm or hostility How can you express your feelings without acting them out Assertiveness, the anger antidote Get to the root of a problem

15. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ Conflict Management Strategies Strategies for constructive resolutions Distinguish between a disagreement and a conflict Diagnose the signs of a conflict Manage your emotional reaction in a conflict situation How to respond insults The win-win conflict resolution How to distinct people and issues, and deal with each effectively Active and empathic listening skills Everyday conflict resolution skills 8 critical mistakes you should never make Overcoming personal stumbling blocks to agreement How to turn disagreement into a resolution Your personality impacts your conflict management approach Choosing a proper conflict management style for each situation 7 benefits of a well-managed crisis Managing the 4 most common causes of conflict Choose the appropriate conflict management approach for any situation

16. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ How to Respond to Others’ Anger Validate others’ anger without fueling the fire Let the situation calm down before going for resolution Avoiding “emotional triggers” when dealing with upset people How to deal with an out-of-control person Effective strategies for resolving an worsening argument Conflict Communication Skills How to give negative feedback without offending others How to acknowledge your mistake without over-apologizing How men and women handle feedback Idiolects, dialects, registers and gender-lects How to turn negative self-talk into positive assertions Difference between valid feedback and a personal put-down Differences between male and female communication styles Avoiding the common pitfalls to giving negative feedback How to give a specific, non-accusatory feedback, Criticism vs disapproval How to turn a chronic disagreement to a mutually acceptable action plan How to handle chronically difficult people by establishing positive relationships

17. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

18. TAKE THIS COURSE Success within Conflict Training for Women Leaders https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/ Responding to Conflict Communicate emphatically without provoking defensiveness from the other person Constructively disagree with others Select suitable language to express your thoughts distinctly Plan for uncomfortable conversations in a way that focuses on achieving the results you desire Prepare for possible obstacles during difficult conversations Effectively execute a difficult conversation Set goals for applying your new skills to your own real-life situations How to Take Care of Yourself amidst a Conflict Interlacing family, friends and co-workers into an emotional support system Using relaxation techniques to control stress How to handle rejection Setting your limits

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20. TAKE THIS COURSE Success Within Conflict Training For Women Leaders Call Us Today: +1-972-665-9786 https://www.tonex.com/training-courses/success-within-conflict-training-for-women-leaders/

21. Contact Tonex Training Expert Dallas, TX: 1400 Preston Rd., Suite 400 Plano, Texas 75093 Tel: +1-972-665-9786 Washington, DC: 1025 Connecticut Ave, NW Suite 1000 Washington, DC 20036 Tel: +1-202-327-5404 International: +1-214-762-6673 Fax: +1-972-692-7492 Visit Tonex website https://www.tonex.com/