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2. Business English Q1.With the help of communication models, explain why and how Communication took place and also the creation of communication flow. What are the communication strategies? Q2.How communication can help build up effective relationship with an organization for the management to perform its functions effectively? Q3.How does a well written letter command the readers attention in increasing the chances of getting the point across and getting what to ask for?

3. Q4.What are the basic groups of a business letter format? What are its functions and how does it command communication attractiveness? Q5.Examine the guidelines used in a business style – business vocabulary, words frequently confused and the gender inclusive language. Q6.Explain the steps to effective writing.

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