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Internet View of the Digital Divide, especially for Sub-Saharan Africa

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1 Internet View of the Digital Divide, especially for Sub-Saharan Africa
Prepared by: Les CottrellSLAC, Shahryar KhanNIIT/SLAC, Jared GreenoSLAC 2nd IHY-Africa Workshop November 2007, Addis Ababa, Ethiopia This talk will say why and how we measure Internet Performance for the Digital Divide. It will illustrate the overall Internet performance for the world, the trends for the last decade and how Internet performance correlates with International human and development indices. It will then go on to focus on the situation in Africa, and finish up with the geographical correlations between PingER and IHY GPS and magnetometer sites.

2 Summary Why do we Measure?
Methodology of measuring Internet performance Overall Internet performance of the world today Africa Performance, Routing, Difficulties IHY & PingER Examples of Impacts of poor performance Conclusions & further information

3 Why? In the Information Age Information Technology (IT) is the major productivity and development driver. Travel & the Internet have made a global viewpoint critical One Laptop Per Child ($100 computer) New thin client paradigm, servers do work, requires networking (Google: “Negroponte $100 computer”) Enables “Internet Kiosk” can make big difference So we need to understand and set expectations on the accessibility, performance, costs etc. of the Internet “it is not necessary for a large number of people in a village to each have his/her individual computer to make progress. People have done interesting things in terms of marketing materials made in their village using shared PC resources and shopping software. Access to networking here is the critical point.” Paul Avery University of Florida “networks [are an] enabling infrastructures that permit large numbers of endusers to take part in global commerce” Paul Avery University of Florida See “Part of the dilemma in the entire Digital Divide debate is the issue of equality. Society cannot provide equality; it can provide equal opportunity (EO). EO is not driven by a computer, but by the opportunity to learn, followed by an inevitable selection process based on abilities and/or commitment of the individual.” Harvey Newman, Caltech “The paradigm shift that is coming, and this is relevant to the digital divide, is the critical mass of people who have access to high performance networks. This is no longer a privilege of the few, but is becoming an indispensible commodity. One of the opportunities this brings, in my opinion, is the transformation of software from a product to a service. And this, is important as it allows a much more flexible business model on how software is provided and how the costs are reflected to the end user. The use of remote display (e.g Ajax), and management technologies allows the remote management or running of applications from compute farms with virtualized services. I know this sounds like going backwards, but it makes sense from an economic perspective. Large compute installations can be remote where economies of scale are possible and where electricity and cooling are cheap. Conversely an end user can conceivably have a device that is cheap to produce yet produced the same level of interaction with applications as the traditional approach of locally installed PC's. However, data management, application installation, virus and a combination of other headaches can be eliminated. This idea is not fundamentally new, it stems from the old proposals of the "thin client" which can be cheap to produce. However, the economic value is only realized when there is a critical mass of users capable of having such a device. This in turn requires a large deployment of high performance networks. For the developing regions therefore, it is vitally important that networking is the fundamental investment. Without this, the economic value of cheap managed end user systems which can offer software services at low cost cannot be realized.” David Foster, CERN “Good networking to a critical mass of end users is now a fundamental component of emerging business models without which it will be impossible for the businesses to emerge that will help close the digital divide. So, in effect, it will widen. Whilst non DD countries will leverage increasingly cost effective access to technology and services, DD countries will fall further behind.” David Foster, CERN

4 Methodology Use PingER:
Arguably the world’s most extensive Active E2E Internet Monitoring project

5 PingER Methodology Internet Remote Monitoring Host host (typically
Uses ubiquitous ping >ping remhost Remote Host (typically a server) Monitoring host Internet 10 ping request packets each 30 mins Once a Day Ping response packets Data SLAC Measure Round Trip Time & Loss

6 PingER Deployment PingER project originally (1995) for measuring network performance for US, Europe and Japanese HEP community - now mainly R&E sites Extended this century to measure Digital Divide: Collaboration with ICTP Science Dissemination Unit ICFA/SCIC: >150 countries (99% world’s connected population) 40 in Africa The size of the Internet infrastructure is a good indication of a country's progress towards an information-based economy. Africa's Internet infrastructure is the least developed in the world, with on average less than 1 in 100 people having access. However averages obscure the great diversity of the African continent, which is reflected in wide variations in levels of Internet-use. But measuring the numbers of users is not easy in developing countries because many people share accounts, use corporate and academic networks, or visit the rapidly growing number of cyber cafés, telecentres and business services. Furthermore, simply measuring the number of users does not take into account the extent of use, from those who just write a couple of s a week, to people who spend many hours a day on the net browsing, transacting, streaming, or downloading. As a result, new measures of Internet activity are needed to take these factors into account. One indicator that is becoming increasingly popular is to measure the amount of international Internet bandwidth used by a country - the 'size of the pipe', most often measured in Kilobits per second (Kbps), or Megabits per second (Mbps). Most of the Internet traffic in a developing country is international (75-90%), so the size of its international traffic compared to population size provides a ready indication of the extent of Internet activity in a country. In Africa some of these international links may only be as big as the circuit used by a small or medium sized business, or even a broadband home user in a developed country - about 128Kbps, or about 3-4 times standard modem dialup speeds. In most cases these are confined to very small and poor African countries, but there are many other regulatory, historic and social factors that also influence the extent of Internet use. Credits: Research & coordination - Mike Jensen Conceptualisation, management and refinement - Richard Fuchs & Heloise Emdon Design, DTP and Layout: Adam Martin Background research and liason: Lee Martin & Rochelle Martin Printing: The Printshop, Durban, South Africa. With the above in mind PingER uses the Internet ping facility to measure the international Internet performance in terms of RTT, Loss, and derived throughput to characterize a country’s performance. Coverage missing in Central Africa, Myanmar, Cambodia, Arabian Peninsula, parts of W. Africa, Guyana, Suriname, French Guiana. Monitor (40 in 14 countries) Beacons ~ 90 Remote sites (~700)

7 World Status

8 World Measurements: Min RTT from US
Maps show increased coverage Min RTT indicates best possible, i.e. no queuing >600ms probably geo-stationary satellite Between developed regions min-RTT dominated by distance Little improvement possible Only a few places still using satellite for international access, mainly Africa & Central Asia Many regions of the world are connected by geostationary satellite links. The minimum RTT between two hosts connected by geostationary satellites is close to 600ms, which is about twice the minimum time needed to propagate a round trip signal over land lines. The minimum RTT therefore provides an effective signature for whether a geostationary satellite is used in the end-to-end path. Fig. shows the minimum RTTs measured from SLAC to the countries of the world in Jan 2000 and July In 2006 the main regions using satellite links are East Africa, the Central Asian Republics (currently accessed through the Silk Road project[1] with the major ground-station in Hamburg Germany), East Africa (which plans to upgrade to terrestrial lines via the EASSy project[2]), plus Bangladesh, Nepal, Nigeria, Niger and Ghana. Comparing with July 2005, it is apparent that where possible countries are moving from satellite link to land lines. [1] “Silk Project Description”, available at [2] “East Africa Submarine cable System”, see Coverage missing in Central Africa, Myanmar, Cambodia, parts of Arabian Peninsula, Somalia, parts of W. Africa, Guyana, Suriname, French Guiana. 2007 2000 2006

9 Other World Views Data Transfer Capacity Voice & video (de-jitter)
Network & Host Fragility

10 Derived thru ~ 8 * 1460 /(RTT * sqrt(loss))
Thru vs Int. BW Derived thru ~ 8 * 1460 /(RTT * sqrt(loss)) Mathis et. al Hard to get to countries (E. Africa, C Asia) Last mile not good (China) ’07 vs ’05 (Aus & NZ) Emphasize Internet deploy (Estonia) Host choice (Congo, Libya) Good Correlation

11 Last Decade Trends

12 Trends:Losses Mainly distance independent
Big impact on performance, time outs etc. Losses > 2.5 % have big impact on interactivity, VoIP etc. N. America, Europe, E. Asia, Oceania < 0.1% Underdeveloped % loss, Africa worst.

13 Jitter ~ Distance independent
Calculated as Inter Packet Delay Variation (IPDV) IPDV = Dri = Ri – Ri-1 Measures congestion Little impact on web, Decides length of VoIP codec buffers, impacts streaming Impacts (with RTT and loss) the quality of VoIP Jitter Usual division into Developed vs Developing Trendlines for IPDV from SLAC to World Regions C Asia Russia S. Asia Africa SE Asia L. America M East Australasia Europe N. America E. Asia

14 Derived throughput ~ 8 * 1460 /(RTT * sqrt(loss))
World throughput Behind Europe 6 Yrs: Russia, Latin America 7 Yrs: Mid-East, SE Asia 10 Yrs: South Asia 11 Yrs: Cent. Asia 12 Yrs: Africa Derived throughput ~ 8 * 1460 /(RTT * sqrt(loss)) Mathis et. al South Asia, Central Asia, and Africa are in Danger of Falling Even Farther Behind Using the Mathis formula we can derive an estimate of the TCP throughput from our loss and RTT measurements. These estimates are only rough since the losses experienced by TCP[1] are different from those measured by ping, also PingER only sends about 14,400 pings a month between a monitoring host / remote host pair so one cannot see monthly losses of < 0.1% such as are often experienced on today’s high quality paths. In addition the RTTs on high quality paths are approaching the limits of the speed of light in a fiber, so further improvement is difficult. None-the-less, especially for poorer quality paths, combining loss and RTT into a single metric is very useful. Fig. 8 shows the derived TCP throughputs measured from SLAC to the world’s major regions, in some cases going back for the last 11 years. Similar plots (not shown here) are seen for the data measured from CERN in Geneva, Switzerland thus indicating that the effect is not just an anomaly associated with the measurements being from the U.S. The data for several of the developing countries only extends back for about five years and can vary greatly from month to month, so some care must be taken in interpreting the long term trends. With this caveat, it can be seen that links between the more developed regions including the U.S. and Canada, E. Asia and Europe are much better than elsewhere ( times more throughput achievable). Regions such as Russia, S.E. Asia, S.E. Europe and Latin America appear to be 3-6 years behind. Russia and S.E. Asia are catching up slowly. However, Africa, S. Asia and C. Asia are 8-10 years behind and even worse appear to be falling further behind due to slow growth. Sites in many countries have less bandwidth than a residence in developed countries (typical residential DSL or cable bandwidths are of the order of a few hundred megabits/sec). Looking forward ten years to 2015, if the current rates of progress continue, then performance from N. America to Africa will be 1000 time worse than to Europe,  to S. Asia and C. Asia will be 100 times worse than to Europe. [1] TCP deliberately provokes loss as part of its congestion detection algorithm.

15 Development Classification
Many indices from ITU, UNDP, CIA, World Bank try to classify countries by their development Difficult: what can be measured, how useful is it, how well defined, how changes with time, does it change country to country, cost of measuring, takes time to gather & often out of date, subjective Typically use GDP, life expectancy, literacy, education, phone lines, Internet penetration etc. E.g. HDI, DOI, DAI, NRI, TAI, OI .. In general agree with one another (R2~0.8) Given importance of Internet in enabling development in the Information age some metrics we can measure: International bandwidth Number of hosts, ASNs PingER Internet performance See if agree with development indices. If not may point to bad PingER data or illuminate reasons for differences If agree quicker, cheaper to get, continuous, not as subjective Information Technology is the engine of growth in today’s Information Age. Classifying countries by their development is difficult. One has to determine what to measure that is related to development and then measure it. There are then costs and practicality concerning: what can be measured, how useful it is, how pervasive it is, how well defined it is, how it changes over time, whether one is measuring the same thing for each country, and the cost of measuring. Various organizations such as the ITU, UNDP, CIA, World Bank etc. have come up with Indices  based on measured items such as life expectancy, GDP, literacy, phone lines, Internet penetration etc. (see below). These measures take time to gather and so are often dated and only available, if at all,  at widely separated intervals. Another approach is to look at measures of the Internet that can be gathered automatically without running surveys, which in turn can be ambiguous.  Today bandwidth is the life-blood of the information age

16 Mediterranean. & Africa vs HDI
HDI related to GDP, life expectancy, tertiary education etc. There is a good correlation between the 2 measures N. Africa has 10 times poorer performance than Europe N. Africa several times better than say E. Africa E. Africa poor, limited by satellite access W. Africa big differences, some (Senegal) can afford SAT3 fibre others use satellite Great diversity between & within regions Human Development Index (HDI) composed of indicators like GDP, life expectancy, tertiary education enrollment.

17 Digital Opportunity Index (ITU 2006)
180 countries, recent (data 2005, announce 2006), full coverage , 40 leaders have 11 indicators: (Coverage by mobile telephony, Internet tariffs, #computers, fixed line phones, mobile subscribers, Internet users)/population Working with ITU to see if PingER can help. Add countries 130>150 Increase coverage

18 Correlation Loss vs DOI
Good correlation, Africa worst off

19 African Situation

20 Africa ~ 3x lower penetration than any other region
Many systemic factors: Electricity, import duties, skills, disease, protectionist policies, corruption. 915M people 14% world population, 3.6% of world internet users, mainly in cities Africa ~ 3x lower penetration than any other region huge potential market Huge growth

21 Satellites vs Terrestrial
Terrestrial links via SAT3 & SEAMEW (Mediterranean, Red Sea) Terrestrial not available to all within countries Satellite $/Mbps x fibre costs PingER min-RTT measurements from S. African TENET monitoring station EASSy fibre for E. Africa Will it share sorry experience of SAT3 for W. Africa? There is only one intercontinental fibre link to Sub-Saharan Africa (SAT-3) which provides connections to Europe and the Far East for eight countries along the West Coast of the Continent. Except for some onward links from South Africa to its neighbours, and from Sudan to Egypt and from Senegal to Mali, the remaining 33 African countries are unconnected to the global optical backbones, and depend on the much more limited and high-cost bandwidth from satellite links. Even the few countries that have access to international fibre through SAT-3 are not seeing the benefits because it is operated as a consortium where connections are charged at monopoly prices8 by the stateowned operators which still predominate in most of Africa, and in many other developing regions. The first large-scale international fibre project in sub-Saharan Africa, SAT-3/WASC’s first segment connects Portugal to the Cape in South Africa reaching eight coastal countries along the way: Senegal, Ivory Coast, Ghana, Benin, Nigeria, Cameroon, Gabon and Angola. A second segment, in the Indian Ocean, connects South Africa to Malaysia while passing through Mauritius and India (SAFE). Jointly funded by 36 members10 and spearheaded by South African Telkom which invested US$85 million for a 13 per cent stake, the project cost about US$650 million dollars. The cable was expected to lead to much reduced international bandwidth costs, but so far this has not occurred due to the business models used to develop the project. Landlocked African operators who have tried to purchase international fibre capacity directly from one of the consortium’s international members have found themselves being charged as much to reach the SAT-3 landing point as they were charged to get from the landing station to Portugal. Sadly, the high costs have made it cheaper to send the traffic directly by satellite, even for SAT-3 shareholders such as Telecom Namibia, which has no landing point of its own. The only large-scale international fibre link in Africa (SAT-3/WASC/SAFE) connects eight countries on the west coast of the continent to Europe and the Far East. Operating as a cartel of monopoly state-owned telecommunication providers, prices have barely come down since it began operating in 2002. Mike Jensen Paul Hamilton, an independent consultant specialising in African telecommunication markets, is an associate of Balancing Act. Formerly the Telecoms Research Manager at World Markets Research Centre (WMRC), he has undertaken a range of research, analysis and consulting assignments for operators, vendors, NGOs and regulators. He continues to write for WMRC (now Global Insight) as the African telecom analyst, and other key publications. Mike Jensen, Paul Hamilton TENET, S. Africa

22 Fibre Links Future SAT3 connects eight countries on the W coast of the continent to Europe and the Far East. Operating as a cartel of monopoly state-owned telecommunication providers, prices have barely come down since it began operating in 2002 SAT-3 shareholders such as Telecom Namibia, which has no landing point of its own find it cheaper to use satellite Will EASSy follow suit? Another option to EASSy: since Sudan and Egypt are now connected via fibre, and the link will shortly extend to Ethiopia, there are good options for both Kenya and Uganda/Rwanda and Tanzania to quickly link to the backbones via this route Mike Jensen

23 Divide within Divide: Africa Throughput
99 hosts 45 Countries Overall Loss performance is poor to bad Factor of 10 difference between Angola & Libya N Africa best, E Africa worst Senegal now (Oct 02) has 1.5Gbps international bandwidth (45Mbps in ’02)! Big differences within regions In 2002, BW/capita ranged from 0.02 to over 40bps - a factor of over 1000

24 Routing from S Africa Seen from TENET Cape Town ZA
Only Botswana & Zimbabwe are direct Most go via Europe or USA Wastes costly international bandwidth Need IXPs in Africa In 2002 “there is almost no intra-African Internet connectivity and the vast majority of international bandwidth lands in the G8 countries - principally North America followed by Europe (Belgium, France, Germany, Italy, Netherlands, Norway, Portugal, and the UK). High intra-regional telecom prices have limited the establishment of links between neighbouring countries to just 5 - Gambia-Senegal, and South Africa's links to Namibia, Lesotho, Swaziland and Botswana. As a result increasing amounts of intra-African traffic must be transitted through high cost cross-continental links.” Credits: Research & coordination - Mike Jensen Conceptualisation, management and refinement - Richard Fuchs & Heloise Emdon Design, DTP and Layout: Adam Martin Background research and liason: Lee Martin & Rochelle Martin Printing: The Printshop, Durban, South Africa.

25 IXPs a Major Issue for African Internet
International bandwidth prices are biggest contributor to high costs African users effectively subsidise international transit providers! Fibre optic links are few and expensive  reliance on satellite connectivity High satellite latency  slow speed, high prices Growth of Internet businesses is inhibited In out of 53 countries had IXPs, now 16 More IXPs  lower latency, lower costs, more usage Both national and regional IXPs needed Also needed: regional carriers, more fibre optic infrastructure investment Internet A B IXP Américo Muchanga 25 September 2005

26 But there are Obstacles
Current providers (cable and satellite) have a lot to loose Many of these have close links to regulators and governments (e.g. over 50% of ISPs in Africa are government controlled) Regulatory regimes on the whole closed and resistant to change Sometimes ISPs themselves are unwilling to co-operate

27 Bandwidth Initiative:
Costs compared to West Sites in many countries have bandwidth< US residence “10 Meg is Here”, Africa: $5460/Mbps/m W Africa $8K/Mbps/m N Africa $520/Mbps/m (IDRC study Jan 2005) Institutions in African countries pay thousands of dollars a month for internet connections which a home broadband user in North America would pay US$20 a month for. Aside from the general dampening effect this has had on uptake, unaffordable bandwidth has actually excluded African scientists from gaining access to the services of global research networks which now expect their member countries to have at least 1Gbps on international connections in order to access the advanced services and petabit data sets they now provide. Telemedicine and genetic research in particular require high bandwidths for the transfer of images, video and large data sets, other examples include high definition video, super-computing, and physics, and remote sensing data. The ATICS survey of 84 leading tertiary institutions in Africa found 850,000 students and staff with access to a total of only 100Mbps international bandwidth ( By contrast, Australia’s tertiary community of 250,000 share 6Gbps of international bandwidth (although even this is still insufficient to meet their needs). Currently prices on SAT-3 are up to US$ / Mbps/month, while it is estimated to cost the consortium only about US$300/Mbps/month [From a posting by Dewayne Hendricks on Dave Farber's Iper list -- BSA] The biggest cause [of lack of bandwidth] is the high cost of international connections to the global telecommunication backbones. This is mainly the result of the lack of international optic fibre infrastructure, which is necessary to deliver sufficient volumes of low-cost bandwidth, and the consequent dependency on much more expensive satellite bandwidth. Less than 20 of the 54 African countries have international optic fibre cable connections, and these are currently controlled by inefficient state-owned operators which charge monopoly prices while neglecting to build the national backbones needed to carry local and international traffic. As a result, circuits from Africa to the US or Europe usually cost more than US$5000 /month1, while cross-Atlantic links between North America and Europe can now be obtained for US$2.5/Mbps/month and for US$16–30/Mpbs/month on international routes in Asia2. Mike Jensen Only in Egypt, Libya, Mauritius is the annual cost of Internet access < 10% of the annual income Market Research conducted by Paul Budde Communications OECD Broadband Statistics to June 2006 This page is directly accessible at < Over the past year, the number of broadband subscribers in the OECD increased 33% from 136 million in June 2005 to 181 million in June This growth increased broadband penetration rates in the OECD from 11.7 in June 2005 to 15.5 subscriptions per 100 inhabitants one year later. The main highlights for the first half of 2006 are: Northern European countries have continued their advance with high broadband penetration rates. In June 2006, six countries (Denmark, the Netherlands, Iceland, Korea, Switzerland and Finland) led the OECD in broadband penetration, each with at least 25 subscribers per 100 inhabitants. Denmark now leads the OECD with a broadband penetration rate of 29.3 subscribers per 100 inhabitants. The strongest per-capita subscriber growth comes from Denmark, Australia, Norway, the Netherlands, Finland, Luxembourg, Sweden and the United Kingdom. Each country added more than 6 subscribers per 100 inhabitants during the past year. Fibre to the home is becoming increasingly important for broadband access, particularly in countries with high broadband penetration. In Denmark, Danish power companies are rolling out fibre to consumers as they work to bury overhead power lines. Municipal broadband projects are also expanding in many northern European countries and throughout the OECD. Telecommunciation operators in several OECD countries have also begun or announced large fibre-to-the-premises rollouts. Japan leads the OECD in fibre-to-the-premises (FTTP) with 6.3 million fibre subscribers in June Fibre subscribers alone in Japan outnumber total broadband subscribers in 22 of the 30 OECD countries. The total number of ADSL subscriptions in Korea and Japan have continued to decline as more users upgrade to fibre-based connections. DSL continues to be the leading platform in 28 OECD countries. Cable modem subscribers outnumber DSL in Canada and the United States. The United States has the largest total number of broadband subscribers in the OECD at 57 million. US broadband subscribers now represent 36% of all broadband connections in the OECD, up from 31% in December 2005. Canada continues to lead the G7 group of industrialized countries in broadband penetration. The breakdown of broadband technologies in June 2006 is as follows: o DSL: 63% o Cable modem: 29% o Other technologies (e.g. satellite, fibre and fixed wireless) : 8% Released: 13 October 2006 •African universities pay on average 50 times more for bandwidth than, for example, U.S. universities ($5.46/ Kbps/month vs. $0.12/Kbps/month). W. Africa $8/Kbps/month, N Africa $0.52/Kbps/month. Promoting African Research & Education Networking (PAREN), A study sponsored by IDRC, Jan 2005 Bandwidth Initiative: Coalition of 11 African Universities (MZ, TZ, UG, GH, NG, KY) + four major US Foundations to provide satellite thru Intelsat at 1/3 cost ($7.3K/Mbps/m => $2.23K) 1 yr of Internet access > average annual income of most Africans, Survey by Paul Budde Communications

28 IHY Sites & PingER Google maps
Zoom, pan etc. IHY coordinates from Monique Petitdidier (CNRS) SIDs from Deborah Scherrer (Stanford) To come: Barbara Thompson (NASA)

29 Automate uploading etc. via Internet

30 Conclusions Poor performance affects data transfer, multi-media, VoIP, IT development & country performance / development DD exists between regions, within regions, within countries, between age groups… Decreasing use of satellites, expensive, but still needed for many remote countries in Africa and C. Asia Last mile problems, and network fragility International Exchange Points (IXPs) needed Internet performance (non subjective, relatively easy/quick to measure) correlate strongly with economic/technical/development indices Increase coverage of monitoring to understand Internet performance The availability of low-cost VSAT licenses is expected to have a major impact on the Internet infrastructure in countries that allow it, now that consumer and small-business oriented services have become available over the whole continent via Ku-band satellite footprints from operators such as Panamsat, Intelsat and News Skies. Satellite hubs can even be built at the new marine cable landing points to more economically provide onward satellite connectivity to regions without terrestrial telecommunication infrastructure. In addition associations of Internet service providers in Africa are planning to interlink their national Internet exchange points via fibre and satellite to reduce the amount of internal traffic that must flow off-continent. Credits: Research & coordination - Mike Jensen Conceptualisation, management and refinement - Richard Fuchs & Heloise Emdon Design, DTP and Layout: Adam Martin Background research and liason: Lee Martin & Rochelle Martin Printing: The Printshop, Durban, South Africa. Internet growth see How does one spur IT Development (from “Digital Prosperity” by Robert D. Atkinson and Andrew S. McKay of the Information Technology & Innovation Foundation, see Actively encourage Digital Innovation and Transformation in the Economic Sectors (e.g. RFIDs, GIS, smart cards, broadband, mobile commerce, e-government) Use the tax code to spur investments (avoid taxing broadband access, IT imports, rapid depreciation of IT investments, spur inestments) Encourage universal Digital Literacy and Digital Technology Adoption (paying bills online, home computers & linkupd Do no Harm (don’t over-regulate RFIDs, VoIP, Internet video, encourage on-line competition to powerful off-line incumbents (e.g. banks, realtors) “Indeed one reason why IT can help developing nations is that unlike technologies from the old economy that required massive investment in fixed plant capacity and high levels of technical skills, IT capital equipment is relatively cheap and east to use (Steinmueller 2001). For example, intruction manuals, user guides, and other assistance on IT products and services are usually online.” ‘Digital Prosperity’ Robert D. Atkinson & Andrew S. McKay The information Technology & Innovation Foundation, see Steinmueller, W. Edward. “ICT’s and the Possibilities for Leapfrogging by Developing Countries.” Interntaional Labor Review (2001):

31 More Information Thanks: Need your help to improve African coverage
Incentive: ICFA/SCIC, Monique Petitdidier, ICTP, ITU Funding: SLAC/HEP, Pakistan HEC Effort: SLAC, ICTP (Trieste), FNAL, Georgia Tech, administrators at over 40 monitoring sites Need your help to improve African coverage ITU/WIS Report 2006 & 2007 (or Google: “WSIS Report 2007”) PingER www-iepm.slac.stanford.edu/pinger, sdu.ictp.it/pinger/africa.html Case Studies (in progress): confluence.slac.stanford.edu/display/IEPM/South+Asia+Case+Study confluence.slac.stanford.edu/display/IEPM/Latin+America+Case+Study confluence.slac.stanford.edu/display/IEPM/Sub-Sahara+Case+Study confluence.slac.stanford.edu/display/IEPM/Palestine+Case+Study

32 Extra Slides

33 Africa PingER Sites

34 Scenario Cases School in a secondary town in an East Coast country with networked computer lab spends 2/3rds of its annual budget to pay for the dial-up connection. Disconnects 2. Telecentre in a country with fairly good connectivity has no connectivity The telecentre resorts to generating revenue from photocopies, PC training, CD Roms for content. Heloise Emdon, Acacia Southern Africa UNDP Global Meeting for ICT for Development, Ottawa July 3. Primary health care giver, somewhere in Africa, with sonar machine, digital camera and arrangement with national academic hospital and/or international health institute to assist in diagnostics. After 10 dial-up attempts, she abandons attempts to connect 4. Sep 05, international fibre to Pakistan fails for 12 days, satellite backup can only handle 25% traffic, call centres given priority. Research & Education sites cut off from Internet for 12 days

35 Unreachability All pings of a set fail ≡ unreachable
Shows fragility, ~ distance independent Developed regions US, Canada, Europe, Oceania, E Asia lead Factor of 10 improvement in 8 years Africa, S. Asia followed by M East & L. America worst off Africa NOT improving SE Asia L America M East C Asia Oceania S Asia SE Europe The unreachability metric (a host is deemed unreachable if all ten pings in a set are lost) like loss is useful in that it identifies the fragility of the network paths or end hosts and is also largely distance independent (as opposed to say RTT or derived throughput). Fig. illustrates the Unreachability for the regions of the world seen from SLAC in July As expected the developed regions of U.S., Canada, Europe, E. Asia and Oceania lead the way. Most regions are improving at a rate of approximately a factor of 10 in 8 years. The exception is Africa which is almost flat. The fragility of the networks in Africa and South Asia stands out, and the poor improvement seen for Africa is a cause for concern. Russia Developing Regions Africa E Asia Developed Regions US & Canada Europe

36 Throughput Derive from: Thru ~ 8 * 1460 _____________
(RTT * sqrt(loss))

37 Norm Thruput Thru = 1460 / (RTT*sqrt(loss)) Mathis et. al
Norm_thru = thru * min_rtt(remote_region)/min_rtt(monitoring_region) Note step changes Africa v. poor S. Asia improving N. America, Europe, E Asia, Oceania lead Norm Thruput

38 World thruput vs ITU-OI
Behind Europe 6 Yrs: Russia, Latin America 7 Yrs: Mid-East, SE Asia 10 Yrs: South Asia 11 Yrs: Cent. Asia 12 Yrs: Africa South Asia, Central Asia, and Africa are in Danger of Falling Even Farther Behind Using the Mathis formula we can derive an estimate of the TCP throughput from our loss and RTT measurements. These estimates are only rough since the losses experienced by TCP[1] are different from those measured by ping, also PingER only sends about 14,400 pings a month between a monitoring host / remote host pair so one cannot see monthly losses of < 0.1% such as are often experienced on today’s high quality paths. In addition the RTTs on high quality paths are approaching the limits of the speed of light in a fiber, so further improvement is difficult. None-the-less, especially for poorer quality paths, combining loss and RTT into a single metric is very useful. Fig. 8 shows the derived TCP throughputs measured from SLAC to the world’s major regions, in some cases going back for the last 11 years. Similar plots (not shown here) are seen for the data measured from CERN in Geneva, Switzerland thus indicating that the effect is not just an anomaly associated with the measurements being from the U.S. The data for several of the developing countries only extends back for about five years and can vary greatly from month to month, so some care must be taken in interpreting the long term trends. With this caveat, it can be seen that links between the more developed regions including the U.S. and Canada, E. Asia and Europe are much better than elsewhere ( times more throughput achievable). Regions such as Russia, S.E. Asia, S.E. Europe and Latin America appear to be 3-6 years behind. Russia and S.E. Asia are catching up slowly. However, Africa, S. Asia and C. Asia are 8-10 years behind and even worse appear to be falling further behind due to slow growth. Sites in many countries have less bandwidth than a residence in developed countries (typical residential DSL or cable bandwidths are of the order of a few hundred megabits/sec). Looking forward ten years to 2015, if the current rates of progress continue, then performance from N. America to Africa will be 1000 time worse than to Europe,  to S. Asia and C. Asia will be 100 times worse than to Europe. [1] TCP deliberately provokes loss as part of its congestion detection algorithm.

39 Overall (Aug 06) ~ Sorted by Average throughput
Within region performance better (black ellipses) Europe, N. America, E. Asia generally good M. East, Oceania, S.E. Asia, L. America acceptable C. Asia, S. Asia poor, Africa bad (>100 times worse) Monitored Country

40 VoIP & MOS Telecom uses Mean Opinion Score (MOS) for quality
1=bad, 2=poor, 3=fair, 4=good, 5=excellent With VoIP codecs best can get is 4.2 to 4.4 Typical usable range 3.5 to 4.2 Calc. MOS from PingER: RTT, Loss, Jitter ( Improvements very clear, often due to move from satellite to land line. Similar results from CERN (less coverage) MOS of Various Regions from SLAC Usable The telecommunications industry uses the Mean Opinion Score (MOS) as a voice quality metric. The values of the MOS are: 1= bad; 2=poor; 3=fair; 4=good; 5=excellent. A typical range for Voice over IP is 3.5 to 4.2 (see VoIPtroubleshooter.com). In reality, even a perfect connection is impacted by the compression algorythms of the codec, so the highest score most codecs can achieve is in the 4.2 to 4.4 range. There are three factors that significantly impact call quality: latency, packet loss, jitter. Most tool-based solutions calculate what is called an "R" value and then apply a formula to convert that to an MOS score. We do the same. This R to MOS calculation is relatively standard. The R value score is from 0 to 100, where a higher number is better. To convert latency, loss, jitter to MOS we follow Nessoft's method. They use (in pseudo code): #Take the average latency, add jitter, but double the impact to latency #then add 10 for protocol latencies EffectiveLatency = ( AverageLatency + Jitter * ) #Implement a basic curve - deduct 4 for the R value at 160ms of latency #(round trip). Anything over that gets a much more agressive deduction if EffectiveLatency < 160 then R = (EffectiveLatency / 40) else R = (EffectiveLatency - 120) / 10 #Now, let's deduct 2.5 R values per percentage of packet loss R = R - (PacketLoss * 2.5) #Convert the R into an MOS value.(this is a known formula) MOS = 1 + (0.035) * R + ( ) * R * (R-60) * (100-R) The graphs are smoothed using ewmi(i)=alpha*ewmi(i-1)+(1-alpha)*obs(i) whnere alpha =0.7 and ewmi(10=obs(1). We are holding video conferences with Palestine and Pakistan. The latter voice is OK if one is careful (echo cancel), speak clearly and slowly. Palestine is mkuch better. Probably mainly an RTT thing.

41 Bandwidth & Internet use
Note Log scale for BW India region leader Pakistan leads bw/pop Nepal very poor Bit/s Pakistan leads % users Sri Lanka leads hosts%% Pakistan leads bw/pop Nepal, Bangladesh, Afghanistan very poor

42 DAI vs. Thru & S. Asia More details, also show populations
Compare S. Asia with developed countries, C. Asia

43 S. Asia Coverage Monitor 44 hosts in region. 6 Monitoring hosts
Min-RTT from CERN Loss from CERN In India we have four PingER monitoring sites: CDAC sites in Pune and Mumbai, VSNL in Mumbai and ERnet in Bangalore. In Pakistan we have five working monitoring sites: two at NIIT/NUST Rawalpindi (one on the Pakistan Educational and Research Network (PERN), the other on a Micronet DSL link), one at the National Center for Physics (NCP) at the Quaid-e-Azam university (QAU) Islamabad, one at COMSATS university Islamabad and one at PERN itself. In addition we have 3 remote (monitored) sites in Afghanistan, 3 in Bangladesh, 2 in Bhutan, 9 in India, 2 in the Maldives, 3 in Nepal, 16 in Pakistan and 6 in Sri lanka. Monitor 44 hosts in region. 6 Monitoring hosts

44 S Asia MOS & thruput weekend vs. w’day, day vs night = heavy congestion Daily throughputs from US to S Asia RTT NIIT to QAU Pak (1 week) RTT ms Mo Tu We Th Fr Sa Su Mean Opinion Score to S Asia from US Usable Last mile problems Divides into 2 India, Maldives, Pakistan, Sri Lanka Bangladesh, Nepal, Bhutan, Afghanistan Pakistan

45 Americas Cuba poor throughput due to satellite RTTs and high losses
US & Canada lead


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