1. 2003 Student Satisfaction Survey

2. Administered to 220 randomly selected lecture & lab courses, including courses from all campuses and all levels
A total of 3,053 surveys were completed
The gender and race/ethnicity of the respondents was representative of the spring 2003 enrollment
Students attending the Boca campus were slightly under-represented in the sample. Juniors and graduate students were over-represented.

3. How has your FAU experience met your expectations?

4. MOST likely to be enthusiastic about their FAU experience :
Graduate students
College of Education students
Students who previously attended another college or university
LESS likely to be enthusiastic about their FAU experience:
Honors College students
College of Arts & Letters students
First-time in college students

5. How has your FAU experience met your expectations?

6. Was FAU your first choice? (Percent responding “yes”)

7. What factors were important in your decision to attend FAU
What factors were important in your decision to attend FAU? (FTIC students)

8. Do you intend to transfer to get your degree?

9. Common reasons for wanting to transfer:
To attend the school of first choice
To get a degree from a more recognized school
For a program not available at FAU
To have more choices and better course availability
For a better campus environment and college experience

10. Number of hours employed per week

11. Courses in your degree program
Poor
Fair
Good
Excellent

12. Availability of courses in your degree program
Poor
Fair
Good
Excellent

13. Availability of courses in your degree program
Poor
Fair
Good
Excellent

14. Availability of courses in your degree program
Poor
Fair
Good
Excellent

15. Quality of courses in your degree program
Poor
Fair
Good
Excellent

16. Quality of courses in your degree program
Poor
Fair
Good
Excellent

17. Instructors in your degree program
Poor
Fair
Good
Excellent

18. Availability of instructors in your degree program
Poor
Fair
Good
Excellent

19. Availability of instructors in your degree program
Poor
Fair
Good
Excellent

20. Availability of instructors in your degree program
Poor
Fair
Good
Excellent

21. Quality of instructors in your degree program
Poor
Fair
Good
Excellent

22. Quality of instructors in your degree program
Poor
Fair
Good
Excellent

23. Availability of Advising:
Poor
Fair
Good
Excellent

24. Quality of Advising:
Poor
Fair
Good
Excellent

25. Quality of advising in college advising office:
Poor
Fair
Good
Excellent

26. Quality of advising in by faculty:
Poor
Fair
Good
Excellent

27. Freshman advising services
Poor
Fair
Good
Excellent

28. Distance learning courses
Poor
Fair
Good
Excellent

29. Honors courses
Poor
Fair
Good
Excellent

30. Library services
Poor
Fair
Good
Excellent

31. Computer services
Poor
Fair
Good
Excellent

32. Places to study
Poor
Fair
Good
Excellent

33. Food service
Poor
Fair
Good
Excellent

34. Campus bookstore
Poor
Fair
Good
Excellent

35. Tutoring services
Poor
Fair
Good
Excellent

36. Psychological counseling services
Poor
Fair
Good
Excellent

37. Career development services
Poor
Fair
Good
Excellent

38. Student employment services
Poor
Fair
Good
Excellent

39. Student health services
Poor
Fair
Good
Excellent

40. International student services
Poor
Fair
Good
Excellent

41. Disabled student services
Poor
Fair
Good
Excellent

42. Recreational and intramural programs
Poor
Fair
Good
Excellent

43. On-campus housing
Poor
Fair
Good
Excellent

44. Satisfaction with: Very dissatisfied Very Satisfied Dissatisfied

45. Satisfaction with: Very dissatisfied Dissatisfied Satisfied Very

46. Satisfaction with: Very dissatisfied Dissatisfied Satisfied Very

47. Satisfaction with class size:
Very
Satisfied
Very
dissatisfied
Dissatisfied
Satisfied

48. Satisfaction with faculty concern for your progress & success:
Very
dissatisfied
Dissatisfied
Satisfied
Very
Satisfied

49. Satisfaction with opportunities for participation in faculty research projects:
Very
dissatisfied
Dissatisfied
Satisfied
Very
Satisfied

50. Satisfaction with helpfulness of campus non-teaching staff
Very
dissatisfied
Dissatisfied
Satisfied
Very
Satisfied

51. Satisfaction with helpfulness of campus non-teaching staff
Very
dissatisfied
Dissatisfied
Satisfied
Very
Satisfied

52. Satisfaction with feelings of safety & security on campus:
Very
dissatisfied
Dissatisfied
Satisfied
Very
Satisfied
*The Dania Beach campus was not included in the Student Satisfaction Survey

53. Representative comments, 2003 Student Satisfaction Survey
Offer more courses at the Davie Campus
Offer a wider variety of courses at the Davie Campus
Offer more evening classes with later start times for students who work full-time
Increase course offerings at Jupiter & Port St. Lucie campuses
Scheduling of final exams is not convenient

54. Representative comments, 2003 Student Satisfaction Survey
Courses need to be offered more often than once a year
Parking fees are too expensive
More parking is needed

55. Representative comments, 2003 Student Satisfaction Survey
Plus/minus grading system should be eliminated
Not all faculty members use the same grading system
C- should be a passing grade in a student’s major, student should not be required to retake courses in their major if they receive this grade
Fees are charged universally for things many students don’t use